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    Mezza Luna Studios

    5.0 (2 reviews)
    Open 9:00 am - 6:00 pm

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    Michaels

    Michaels

    3.1
    (82 reviews)
    7.5 km
    $$

    The staffs are helpful. A little disappointed that they hardly have halloween and Fall stuff. Most…read moreshelves are empty. Not sure if they are transitioning to Christmas stuff already. The quality of the merchandise are not as good as before and no display, if any they are not a good one. The price are high even with discount. It's sad to see how the store changes. I used to like Michaels for their quality.

    FORMAL NOTICE: Violation of Civil Rights and Discriminatory Conduct - Store #4730…read more To the Management and Corporate Legal Department, I am writing to formally document a severe incident of discriminatory conduct and harassment that occurred at your store location (27534 W Lugonia Ave, Redlands, CA 92374) on June 21, 2026, between 4:01 P.M. and 4:08 P.M. While at the register, I was subjected to blatant racial discrimination by your employee. Despite being present and ready to check out, I observed the cashier deliberately bypassing me to service other customers, despite their position in line. When I confronted her regarding this selective service, she abandoned professional standards, becoming audibly agitated and dismissive. This conduct is not merely a "customer service issue"; it is a violation of the Unruh Civil Rights Act (California Civil Code § 51), which guarantees all persons within the jurisdiction of this state the right to full and equal accommodations, advantages, facilities, privileges, or services in all business establishments, regardless of race or color. Furthermore, this behavior constitutes a violation of California Government Code § 11135, prohibiting discrimination in programs or activities that are open to the public. Your employee's actions--refusing to provide equal service based on race--and her subsequent aggressive, dismissive behavior created a hostile environment. This was not a "misunderstanding." I observed her behavior in its entirety, and I forced an admission of guilt/apology from her only after she realized she was being held accountable. I am demanding that you pull the security footage for the register area for the time block of 4:01 P.M. - 4:08 P.M. on 06/21/2026. This footage will clearly document: The employee's refusal to provide service to me while servicing other customers. The employee's unprofessional and discriminatory demeanor. The necessity of my intervention to demand equal treatment. Let this letter serve as formal notice that I am fully aware of my rights under California law. Discrimination in any business establishment is a liability that I am prepared to pursue to the fullest extent of the law should this not be handled with the gravity it requires. I expect a written response detailing how this matter will be addressed and what disciplinary actions will be taken against this employee to ensure this behavior is not repeated. Govern yourselves accordingly.

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    Mezza Luna Studios - artsandcrafts - Updated August 2026

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