Naomi and her office are phenomenal. I was searching for new insurance close to a year ago for…read moremyself and my now adult daughter Naomi took care of me above and beyond what I was expecting but not only that she was super accommodating explained everything really well and made me feel extra comfortable dealing with her. I always recommend Naomi to people I speak to about insurance needs, I myself being a small business truly appreciate the service her and her team provide for us.

Noemi and Ann helped with some issues on my husband's policy and what a pleasure it was working…read morewith them. Great communication and so efficient. Best customer service from them two!!

I had such a great experience with this company! They made the entire tax process quick, easy, and…read morestress-free. Everyone was incredibly friendly and welcoming, which made a huge difference. What I really loved is that they can handle my taxes no matter where I live in the United States--that kind of flexibility is amazing. Miguel especially stood out--he was so kind, patient, and really took a lot of the stress off my shoulders. You can tell they genuinely care about their clients. Thank you so much for all your help! I'm looking forward to working with you for many years to come.

Sadly, we didn't even have a chance to receive any service they provide…read more Landed an appointment with this place after I called around to many tax places in and around Murrieta and majority of them accommodated business owners. We were just looking for simple tax filing for military family with property in different states. When I spoke to Claudia, I shared exactly that information and she said she can accommodate then had setup an appointment for us with her, months ahead before tax deadline. I asked if she had a list of items she will need from us and she said we will receive a text. Fast forward to last week, I received a text to confirm my appointment with tax company, I confirm yes but didn't receive a list of things needed neither a secured link to drop required documents. Night before our appointment my husband put together what we normally drop in a link for previous tax companies, W2, bank statements, receipts for medical, military, donation statements/receipts, work related mileage and uniform care, etc, tax documents from previous year, and of course government identification. We expected to have everything with us when we arrive at our appointment since we were traveling 40 miles one-way to get taxes done. We finally arrived 15 minutes late because of traffic we jumped on the Fastrack not realizing the next exit was a couple miles past our exit...lesson learned. Called to let Claudia know we will be late and check if we should just head back home. The gentleman who answered the call said Claudia was in a meeting and proceeded to say that he is actually going to take care of us and we can still show up for our appointment...interesting we got passed up to someone else but heck that's what we get for arriving late perhaps. We arrive and was asked for our driver licenses, then was asked if we had our social security cards with us...that's a first! I told him we didn't know what you all needed from us so we just brought what we typically bring to tax appointments. And he says that they require a social security card and not to worry because we can just "email" photo images to him. In my line of work, I know that is unacceptable, in fact, all law enforcement affiliates would never recommend you send PII via non-secured email accounts. My husband chimed in and said we have never had to provide social security cards to any tax company and the guy interrupted my husband saying all tax companies do require a social security card by law... I couldn't help but wonder if he thinks we file our taxes outside of the United States because we have been filing taxes for over 30 years and this is the first time any tax company has ever asked for our social security cards. But heck, seems like he wants to be right and that is ok. We were in traffic too long to argue with a wall. Perhaps they are unaware that when U.S. citizens acquire a government ID that social security cards were already verified to obtain a government ID...who knows. Well, we weren't going to sit there and argue with the guy. And we already knew that we don't care to travel another 80 miles just to bring our social security cards because our passports and or Driver licenses didn't suffice. Neither would we ever send photo images or typed characters of our SS numbers via email. We already have to write our SS numbers on tax forms, if IRS cannot verify it with their super secret computers then it comes back to the tax-payer for proper verification. Simple as that and not worth the argument. We told him to have a good day and walked out. One star for allowing us to show up late. :shrug: No value in this visit and no service was rendered. Just a massive headache from the traffic to get there and the unnecessary banter over social security numbers.

This was my second year filing my taxes with Humberto. He…read moreprovides quick, easy, and great service. He explained everything he was doing and clearly told us what his pricing was. I recommended others to him and they had a similar experience. I will be going to him again next year to file my taxes.

Bad service and communication. Met with Araceli Fonseca and after taking my tax and pay stubs she…read morefilled application with errors on income. DO Not go here for any service! I will be reporting this to the state license board and BBB

this place is great. they took care of everything for me; car insurance, registration and taxes…read more they do it all,fast friendly and stress free. Shoutout to Arazely who helped me out.

I just got my taxes filed with T-Rock taxes and it was such an easy process. I got my all my…read morequestions answered promptly and a maximum return for my taxes this year. Definitely coming back next year.

They don't actually go by their hours. Tried to come by during their operating hours and the door…read morehad a closed sign and they weren't answering the phones.

Este lugar es incredible, son muy profesionales y los precios son muy económicos, mi hermano y yo…read moretramitamos nuestro papeleo para la ciudadanía aquí y nos ayudaron bastante fue muy fácil, estamos muy agradecidos por esta gran ayuda, recomiendo este establecimiento a todos mis amigos. Muchas gracias

Very slow service, but you pay for what you get. The gentleman here did not remember where he…read moreplaced my file and in turn I had to bring back the originals which delayed my process. Came back the next day and had to wait in a line again approximately 2 hours of wait time and again delayed my process even more. I definitely recommend to do your research before coming here. Waiting area is not in good condition I'd prefer to wait outside.

Was late on filing taxes so I walked into this location. Not only did they help me out to get them…read moredone but also educated me along the way. Everyone in the location was extremely friendly and welcoming . Just filed my taxes for 2022 with them ! They've won themselves over a customer for life

I worked with Irma and she was very helpful in not only preparing my tax forms but also explaining…read moreevery step of the way what was going on. I definitely recommend her to anyone even Spanish speakers.

I am coming out of Yelp hibernation to write this long overdue review for Shelina Martinez. Earlier…read morethis year, I contacted her when I shopped around for home insurance quotes. She gave me sound advice that helped me to negotiate a better rate with my existing provider. Even though I did not end up purchasing a policy from Ocean West, I was so impressed with Shelina that I recommended her to my best friend, who eventually switched over to her. Shelina is wonderful - communicates clearly, responds promptly and listens attentively to the customer's needs. I wholeheartedly recommend her.

I've been meaning to post a review. Been with Shelina for many years. Quality service. Extremely…read morehappy and appreciate Shelina's excellent service. Extremely helpful in helping meeting what I need for my home. I would recommend her agency and her services when looking for any insurance needs.