Dear Victoria Thank…read moreyou so much for your help in this matter. I really appreciate it and your advice. You're a very good agent. I am glad to that you have taking care of this problem in a very professional & promptly manner. I will definitely recommend you and your service to my friends and family.

Nita has been great. She helped us get a new auto insurance policy. Made the process so easy. I…read morewould definitely recommend her.

In Mid -July I had a serious injury and a detrimental illness that took me and my 2 girls through a…read moreworldwind experience. My claim for Allstate Insurance began in August and to find out my claim was denied in October. Caren Adams my insurance agent phoned me with great concern. We started my appeal and with her sincere help my appeal was granted. I cannot express my deep gratitude towards Caren, she is an amazing Insurance agent. Caren worked on my appeal alongside me with diligence , determination and most of all hope. If anyone shall read this , please call this wonderful Agent , she is a honor to work with and Allstate should be honored to have her on there team !! Thank you so much for your hard work Caren Adams Respectfully , Anjelle Jacquet

Great service and great people Yadi help me understand what I was buying and took the timeread more

One of the best companies and agents I have had. Always advising on our behalf. I have both…read morepersonal and business coverages and am totally satisfied

After more than 30 years as a loyal Farmers Insurance customer, insuring my vehicles and two homes,…read moreI can confidently say that leaving Farmers was one of the best decisions I've made. What happened to me after three decades of loyalty was absolutely disgraceful. For years, I was insured through the David Gathing agency on Mount Vernon Avenue in San Bernardino. I had excellent service and a grandfathered homeowners policy that included fire coverage at approximately $700 per year. Everything was fine until my longtime agent retired and my policies were transferred to the Farmers office on Cherry Avenue in Fontana. That's when the nightmare began. I was told that my existing policy was no longer appropriate because it included coverage for occasional Airbnb rentals, something I rarely did anymore. I specifically insisted on keeping my grandfathered policy, but I was warned that Farmers might refuse to pay a claim because my coverage supposedly no longer matched how I used the property. I was assured that switching policies would cost approximately the same amount. That turned out to be completely false. My annual premium went from $700 to $1,800, and eventually to an outrageous $3,000! That's more than FOUR TIMES what I had originally been paying! I believe I was misled into surrendering a valuable grandfathered policy that I had maintained for years. Once it was gone, so was the affordable coverage I had worked to preserve. Whether this was deliberate deception or gross incompetence, the result was the same: I was the one who paid the price. As if that weren't enough, my policies were shuffled from the original Mount Vernon office to Agent Theresa Vasquez in the Cherry ave office in Fontana and eventually to Amar's Farmers Insurance office in Highland. The final straw was the disorganization at the Highland office, including problems handling my California FAIR Plan fire insurance coverage. After 30 years, I had absolutely had enough. What kind of insurance company treats a loyal, longtime customer this way? Apparently, 30 years of faithfully paying premiums means very little when it comes to protecting the customer. My experience left me feeling deceived, taken advantage of, and completely betrayed by a company I had trusted for three decades. My advice: Think very carefully before doing business with Farmers Insurance, particularly if you have an older grandfathered policy. Do not surrender that coverage based on verbal assurances. Get everything in writing, including the exact replacement premium and coverage terms. Farmers had my business for 30 years. They will never get another dime from me. Never again.

If you need a dedicated, attentive, professional and respectful agent, ask for Tanner. He has…read morehelped me handle all of my insurance concerns since I switched over to Mercury a year ago. He responds to emails right away and will return your calls within a few hours unlike other insurance agents that I've dealt with in the past where they never call you back. Choosing Kessler and Tanner have been the best decision I've ever made. Would recommend them 100/10.

This is directly aimed at the "helpful" representative (Cynthia). I think that was her name anyway…read more I called this company today 9/2/26 around 3:20pm in the hopes of a little compassion and understanding, considering we're on the hunt for auto insurance. The individual I spoke with was not compassionate about our situation, although it's a lose-lose, a little kindness and compassion would have been very appreciated. I was met with judgmental remarks from her, as if I don't already understand the situation. "I'm well aware", was my response to her rebuttals and out-of-line comments about our situation. Do better as a human, Cynthia. Do better as a person who needs to be trained and educated on proper phone etiquette, and again compassion, which was warranted, but not received, unfortunately. She ended up hanging up on me in a desperate attempt to get rid of me. Hanging up on a potential client is also not proper phone etiquette. I never once became aggressive or rude, I just simply asked her to remain focused at the task on hand and I didn't need her comments about OUR situation, or her very out-of-line comments. I truly hope the call was recorded and I hope management takes this review seriously because this should never happen to another person seeking help from their business! Addendum: my call was made to your business at 3:22pm yesterday. I don't think you have my cell number, which would have been provided to you had you requested it in a private message. I absolutely did call, how would I randomly know your employee's name otherwise? Oh, and yes, I was abruptly hung up on. I never became rude, defeated absolutely. I would offer you to research a little harder, a call around 3:20-3:22 9/2 and listen to the call yourself. My name is the same as what I presented to Cynthia. Otherwise, I'd be more than happy to email you.

I recently recieved a letter regarding my homeowners coverage. I needed to address some questions…read morethat I didn't understand so I called State Farm on 5-06-26 at 9am right away Marlene answered with a warm good morning she listened patiently to my questions she took the time to explain and answer my questions throughly without making me feel rushed. I finally feel confident in my homeowners coverage. Once again thank you Marlene for your outstanding customer service and professionalism.

After getting several quotes, I decided to go with this office since…read moreChrista was friendly, nice and very helpful. She explained things well, she was patient and she got us a quote same day and coverage effective after a 3 Day waiting period. She sent over temporary cards while I was on the phone Everything was processed efficiently Great start to hopefully a long-term business relationship.

I've been with State Farm for over 50 years and Amanda has been my agent for approximately 15 of…read morethose years. I have been extremely satisfied with the service I have received. A lot of my satisfaction has to do with the customer service representatives who handle my account. Annabelle has been my favorite representative, however, I must say I have a new fav, Angelina. More accurately stated, Annabelle and Angelina are tied as my favs. They both provide superb service!!! Thank you ladies. Kudos also to Amanda. The quality of staff representing your agency is indicative of the leadership and management style you have incorporated into your business model. Good job to you as well. Helen Hyder-Barnes

The staff is very professional and extremely helpful. I am not sure what other people are saying…read morebut my personal experience was very positive. From the initial assistant picking up the phone and transferring me to Joseph who did an excellent job explaining all coverage options for both my Home and Auto insurance policy premiums as well as specific details and adjustments I could make for my personal policy he was very thorough. I chose State Farm for their very competitive price for my Home Owners Insurance and am very happy with them! Joseph was actually even able to lower my premium a little further after calling back and making a minor adjustment and sent me an email copies of the updated premiums very promptly. I definitely recommend State Farm and a big thank you to Joseph for all your help!

Andy Chabot is an excellent Financial Planner. He goes above and beyond to manage his clients…read moreportfolios. I have referred several of my clients to him and they have all raved about the quality of his services.

From the owner: Comprehensive Financial Planning Retirement Planning…read moreBusiness Consulting / Succession Planning Group Retirement Planning Estate Planning College Planning Investment Planning Insurance Planning Life Insurance / LongTerm Care / Disability Comprehensive asset management accounts Mutual funds and ETF's Individual stocks and bonds Domestic and foreign securities Alternative investments REIT's, Fund of Hedge Funds, MLP's Annuities Fixed, Indexed and Variable

Gaby was super helpful, professional and polite I recommend all her services including Notaryread more

I have been trying to get a hold of this person for over 2 months now. She took all info and…read morepayment for registration and it isn't done. This is very unprofessional and not the way business should be ran.