Dear Victoria Thank…read moreyou so much for your help in this matter. I really appreciate it and your advice. You're a very good agent. I am glad to that you have taking care of this problem in a very professional & promptly manner. I will definitely recommend you and your service to my friends and family.

Nita has been great. She helped us get a new auto insurance policy. Made the process so easy. I…read morewould definitely recommend her.

In Mid -July I had a serious injury and a detrimental illness that took me and my 2 girls through a…read moreworldwind experience. My claim for Allstate Insurance began in August and to find out my claim was denied in October. Caren Adams my insurance agent phoned me with great concern. We started my appeal and with her sincere help my appeal was granted. I cannot express my deep gratitude towards Caren, she is an amazing Insurance agent. Caren worked on my appeal alongside me with diligence , determination and most of all hope. If anyone shall read this , please call this wonderful Agent , she is a honor to work with and Allstate should be honored to have her on there team !! Thank you so much for your hard work Caren Adams Respectfully , Anjelle Jacquet

Great service and great people Yadi help me understand what I was buying and took the timeread more

One of the best companies and agents I have had. Always advising on our behalf. I have both…read morepersonal and business coverages and am totally satisfied

After more than 30 years as a loyal Farmers Insurance customer, insuring my vehicles and two homes,…read moreI can confidently say that leaving Farmers was one of the best decisions I've made. What happened to me after three decades of loyalty was absolutely disgraceful. For years, I was insured through the David Gathing agency on Mount Vernon Avenue in San Bernardino. I had excellent service and a grandfathered homeowners policy that included fire coverage at approximately $700 per year. Everything was fine until my longtime agent retired and my policies were transferred to the Farmers office on Cherry Avenue in Fontana. That's when the nightmare began. I was told that my existing policy was no longer appropriate because it included coverage for occasional Airbnb rentals, something I rarely did anymore. I specifically insisted on keeping my grandfathered policy, but I was warned that Farmers might refuse to pay a claim because my coverage supposedly no longer matched how I used the property. I was assured that switching policies would cost approximately the same amount. That turned out to be completely false. My annual premium went from $700 to $1,800, and eventually to an outrageous $3,000! That's more than FOUR TIMES what I had originally been paying! I believe I was misled into surrendering a valuable grandfathered policy that I had maintained for years. Once it was gone, so was the affordable coverage I had worked to preserve. Whether this was deliberate deception or gross incompetence, the result was the same: I was the one who paid the price. As if that weren't enough, my policies were shuffled from the original Mount Vernon office to Agent Theresa Vasquez in the Cherry ave office in Fontana and eventually to Amar's Farmers Insurance office in Highland. The final straw was the disorganization at the Highland office, including problems handling my California FAIR Plan fire insurance coverage. After 30 years, I had absolutely had enough. What kind of insurance company treats a loyal, longtime customer this way? Apparently, 30 years of faithfully paying premiums means very little when it comes to protecting the customer. My experience left me feeling deceived, taken advantage of, and completely betrayed by a company I had trusted for three decades. My advice: Think very carefully before doing business with Farmers Insurance, particularly if you have an older grandfathered policy. Do not surrender that coverage based on verbal assurances. Get everything in writing, including the exact replacement premium and coverage terms. Farmers had my business for 30 years. They will never get another dime from me. Never again.

So over all I've never had a bad issue with this company. I haven't gotten to any accidents so I…read moredon't know how it would have been with their full service. However, once I needed to cancel . The man named ruby helped me and make the process very easy . Was really informative and helpful. If you ever need help I'd recommend Rudy and his extension is: ext 11421

They are some thieves. The dont cover crap and they keep making adding to your payment for no…read morereason, I called to ask about it and they would place me on hold to come up with reasons. Don't waste you time with them, they should be put of business.

I recently recieved a letter regarding my homeowners coverage. I needed to address some questions…read morethat I didn't understand so I called State Farm on 5-06-26 at 9am right away Marlene answered with a warm good morning she listened patiently to my questions she took the time to explain and answer my questions throughly without making me feel rushed. I finally feel confident in my homeowners coverage. Once again thank you Marlene for your outstanding customer service and professionalism.

After getting several quotes, I decided to go with this office since…read moreChrista was friendly, nice and very helpful. She explained things well, she was patient and she got us a quote same day and coverage effective after a 3 Day waiting period. She sent over temporary cards while I was on the phone Everything was processed efficiently Great start to hopefully a long-term business relationship.

I worked with Irma and she was very helpful in not only preparing my tax forms but also explaining…read moreevery step of the way what was going on. I definitely recommend her to anyone even Spanish speakers.

Was late on filing taxes so I walked into this location. Not only did they help me out to get them…read moredone but also educated me along the way. Everyone in the location was extremely friendly and welcoming . Just filed my taxes for 2022 with them ! They've won themselves over a customer for life

I was looking for a local to Fontana notary. I needed an affidavit notarized and contacted Finger…read morePrinting Fontana thru yelp first to find out if they could help. With Covid-19 I wasn't sure if they were open for business. Luckily I received a prompt response back and was able to go into their office the next day. The process took less than 10 minutes and was $15. It took me a while to find the place but it's on foothill next the small dealership. Will be sure to use there services again! Thank you!!!

Good thing I called before driving out of my way to this place because they don't do live scan…read morefingerprinting anymore .

Had the opportunity to work with Mayra. I walked into the office for the first time, and Mayra was…read morethere to greet and assist me. The entire process was transparent and no pressure was put on me. I even had a few days to think about my decision. Shopping for insurance is always difficult but Barranca Insurance made it as smooth as can be.

Veronica assisted me in switching my auto insurance policy for 3 vehicles. She was helpful and…read moreprovided me with great service and found the deal.

Great agents. John has done very good for me over the years. He has done all my rental properties…read moreand my personal insurance .

I have been with Supreme Choice Insurance Solutions for approximately 10 years. Each time I needed…read moresomething, John Hunt was extremely professional and handled what I needed promptly.

If you need a dedicated, attentive, professional and respectful agent, ask for Tanner. He has…read morehelped me handle all of my insurance concerns since I switched over to Mercury a year ago. He responds to emails right away and will return your calls within a few hours unlike other insurance agents that I've dealt with in the past where they never call you back. Choosing Kessler and Tanner have been the best decision I've ever made. Would recommend them 100/10.

This is directly aimed at the "helpful" representative (Cynthia). I think that was her name anyway…read more I called this company today 9/2/26 around 3:20pm in the hopes of a little compassion and understanding, considering we're on the hunt for auto insurance. The individual I spoke with was not compassionate about our situation, although it's a lose-lose, a little kindness and compassion would have been very appreciated. I was met with judgmental remarks from her, as if I don't already understand the situation. "I'm well aware", was my response to her rebuttals and out-of-line comments about our situation. Do better as a human, Cynthia. Do better as a person who needs to be trained and educated on proper phone etiquette, and again compassion, which was warranted, but not received, unfortunately. She ended up hanging up on me in a desperate attempt to get rid of me. Hanging up on a potential client is also not proper phone etiquette. I never once became aggressive or rude, I just simply asked her to remain focused at the task on hand and I didn't need her comments about OUR situation, or her very out-of-line comments. I truly hope the call was recorded and I hope management takes this review seriously because this should never happen to another person seeking help from their business! Addendum: my call was made to your business at 3:22pm yesterday. I don't think you have my cell number, which would have been provided to you had you requested it in a private message. I absolutely did call, how would I randomly know your employee's name otherwise? Oh, and yes, I was abruptly hung up on. I never became rude, defeated absolutely. I would offer you to research a little harder, a call around 3:20-3:22 9/2 and listen to the call yourself. My name is the same as what I presented to Cynthia. Otherwise, I'd be more than happy to email you.