I was looking for a personalized insurance experience and called several different insurance…read morecompanies to no avail. These days transactions seem to be completed by text or emails and I wanted to talk to someone who would talk to me to understand my insurance needs. I was so glad to connect with Adrian from Foothill Insurance Brokerage Agency. He understood my needs and worked with me to find the best quote and company. I look forward to working with him in the future to ensure that all my insurance needs, and those of my family members, are met!

Adrian went all out to make sure I got the best rate, he responds fast, really friendly and service…read morewas fast. He knew what he had to do and I was satisfied he was able to get me a full coverage policy without it being so high compared to other companies. Highly recommend this place

So over all I've never had a bad issue with this company. I haven't gotten to any accidents so I…read moredon't know how it would have been with their full service. However, once I needed to cancel . The man named ruby helped me and make the process very easy . Was really informative and helpful. If you ever need help I'd recommend Rudy and his extension is: ext 11421

The people that work here are negligent and don't follow simple instructions ! I had tried to…read morecancel my policy over the phone June 26 2026. The first time I called they were trying to send me a form to sign over the phone but they agent said it wasn't going through for some reason he tried to send it to me via email and text. So the next option was to drive to the office to sign it in person. So I did that. Unfortunately I didn't take a picture of my form . Fast forward 3 months later and I'm still being charged because they never sent the insurance company "Safeway insurance my cancellation form" I called back to have them send my form and they said they would once again they did not! Now today September 28th 2026 I called to get them to send it to the insurance company and to me. Same thing the "agent was having trouble sending it" so I had to THREATEN to FILE and complaint with California department of insurance and now finally after 4 months ADRIANAS INSURANCE has followed my request. On top of all this the insurance company "Safeway insurance" is telling me they may not be able to give me a refund since it's been so long. Avoid this insurance company terrible experience I have never experienced this before I've cancelled many policies and they all have been cancelled the same day

If you need a dedicated, attentive, professional and respectful agent, ask for Tanner. He has…read morehelped me handle all of my insurance concerns since I switched over to Mercury a year ago. He responds to emails right away and will return your calls within a few hours unlike other insurance agents that I've dealt with in the past where they never call you back. Choosing Kessler and Tanner have been the best decision I've ever made. Would recommend them 100/10.

This is directly aimed at the "helpful" representative (Cynthia). I think that was her name anyway…read more I called this company today 9/2/26 around 3:20pm in the hopes of a little compassion and understanding, considering we're on the hunt for auto insurance. The individual I spoke with was not compassionate about our situation, although it's a lose-lose, a little kindness and compassion would have been very appreciated. I was met with judgmental remarks from her, as if I don't already understand the situation. "I'm well aware", was my response to her rebuttals and out-of-line comments about our situation. Do better as a human, Cynthia. Do better as a person who needs to be trained and educated on proper phone etiquette, and again compassion, which was warranted, but not received, unfortunately. She ended up hanging up on me in a desperate attempt to get rid of me. Hanging up on a potential client is also not proper phone etiquette. I never once became aggressive or rude, I just simply asked her to remain focused at the task on hand and I didn't need her comments about OUR situation, or her very out-of-line comments. I truly hope the call was recorded and I hope management takes this review seriously because this should never happen to another person seeking help from their business! Addendum: my call was made to your business at 3:22pm yesterday. I don't think you have my cell number, which would have been provided to you had you requested it in a private message. I absolutely did call, how would I randomly know your employee's name otherwise? Oh, and yes, I was abruptly hung up on. I never became rude, defeated absolutely. I would offer you to research a little harder, a call around 3:20-3:22 9/2 and listen to the call yourself. My name is the same as what I presented to Cynthia. Otherwise, I'd be more than happy to email you.

My husband Daniel and I visited this insurance location to add a new car and Ricky Velasquez was…read moreamazingly knowledgeable on car insurance which is what we were there for. He did his very best to find us a new insurance plan that is affordable for us and we are extremely happy with what we got. Very professional and courteous. I definitely refer anyone to visit this location if you want an honest quote on insurance. Thank you Ricky! Mr. And Mrs Villa

Karla Bautista helped me out and she was the best. I felt right at home with her. She was genuine,…read moredown to earth, and very professional at the same time. I wish yhe quote would have been more in my budget, but over all its still a good deal. Thank you Karla

Came in for an International Driving Permit and had a wonderful experience thanks to Hazel! She was…read moreso kind, helpful, and informative throughout the process.

I visited this location this morning to make a change to the title of one of my vehicles. They…read moredon't make appointments for DMV services, walk in only. This place is actually quite large! I'd always seen it but had never been inside or used their services, despite being a AAA member for 18+ years. I was greeted right away by a friendly gentleman at the entrance. He gave me the proper paperwork and told me how to fill it out. Within minutes of completing the paperwork, I was called back by Michelle to complete my transaction. She was very friendly and jovial as well. She completed my transaction quickly and efficiently and even offered to add my daughter to my account for free for a year. I was given a temporary card for her, and she informed me of all the benefits of their mobile app, so we will be downloading that as well! I was in and out of there in about 15 minutes! Thanks so much Michelle and AAA!

Spoke with Stella here at Aslop Allstate for help on a policy and after taking down my information…read moreshe promptly returned my call with clear answers. Very happy with her service today. 9/23/26 Monica G.

To whom this may concern: I would like to share my deepest appreciation for Agent Misty Torrez…read more She gives me her undivided attention with my home owner and auto insurance needs. She is very knowledgeable and patient with me. Having her as my agent, I am very blessed that Misty makes it much easier to understand the inns and outs of the technical involvement to assure me that I am getting the best rates. She totally goes out of her way to go the extra mile for me. I Like most people want that comfortable security of working with a Agent who is a professional in her expertise of her field. So All State you have to know that she is on the job. A huge thank you for hiring her. I have been very satisfied with Misty for the past 2 years now. I also have plans to hang on to her for my future needs. Thank you for this opportunity to share. James A. Line a Happy home owner in Atascadero Ca.

I needed a quote for auto and rent insurance. I called several places and received subpar customer…read moreservice, long hold times and left with unclear quotes even through email. I called State Farm (Mike Gaumers office) and spoke with Debbie. I will absolutely tell you her customer service was impeccable. Not only was she professional and personable she took the time to be detailed and thorough. She ensured I truly understood every aspect of what I was requesting. She's extremely knowledgeable and kind. The customer service that is very rare to find these days. You know if you are working with Debbie you will get fast and efficient service, no hold times. And most of all she doesn't treat you like you are just a number! She builds a foundation with her consumers.

Mike is an exceptional agent and his staff is helpful and knowledgeable. They are always quick to…read morerespond and supportive!

Had the opportunity to work with Mayra. I walked into the office for the first time, and Mayra was…read morethere to greet and assist me. The entire process was transparent and no pressure was put on me. I even had a few days to think about my decision. Shopping for insurance is always difficult but Barranca Insurance made it as smooth as can be.

Veronica assisted me in switching my auto insurance policy for 3 vehicles. She was helpful and…read moreprovided me with great service and found the deal.

Let me tell you, this place is BUSY! Don't let the crazy lines fool you, they move quick. I think…read morewe got there about 11am on Saturday. We waited in the first line maybe 2 minutes, and the 2nd one for the service provider we needed about 15 minutes. Once we got called and met with our service provider, he was nice, and very knowledgeable. Made the experience to change the car title super easy.

AAA on Foothill in Rancho, has the best people .. Both times I had to go in , once for handicap…read moreplacard and days later for my sons license plates, they were lost ( came off ) I'm on the title too and have AAA card ,, both times "Michelle " helped me .. wow she was exceptional!! Nice , helpful and informative.. being a senior , not sure what I needed and she sure knew her job , but all aside she so nice and social, I wish everyone at all the businesses could be like her .. THANK YOU MICHELLE

Went in today to do my registration renewal for my girlfriends car…read more I googled registration services and this come up. I was not aware that they offered registration services. Went in and I was helped out by the awesome kind girl. She gave me my registration within 10 minutes. Glad I didn't have to go to the DMV. You don't need to have insurance to come here I will be coming back. Highly recommend coming to just auto for your tags instead of being at the DMV for two hours.

I recommend not to get insurance from just auto insurance period they are a bunch of hustlers they…read morewill hit your pockets and make you over pay on regular liability insurance. I entered my cars on Credit Karma and they found me way lower insurance than any other place..