I had a great experience working with Daniel Vasquez at La Puente Freeway Insurance. He made both…read moremy dad and me feel comfortable throughout the entire process of starting a new policy. He took the time to answer all of our questions and worked hard to find us the best full coverage at the most affordable price. I shopped around, called several companies, and even got quotes online, but nothing came close to what he was able to offer. He truly went the extra mile to find us the best value without sacrificing coverage. Thank you, Daniel, for your professionalism, patience, and outstanding customer service. I highly recommend reaching out to him if you're looking for an honest agent who genuinely wants to help.

Good and straightforward service offered by employees…read more This auto insurance broker offers very competitive and better rates than most. You come in, get auto insurance and you are done No bells and whistles and nothing exciting about insurance but truly a necessity and mandatory.

three words that best describes Adriana's insurance services... deceiveful, greed, assault. as of…read morejan,2026 i was a loyal customer staring in 1996 to 2026 for 30 years. i had to put up with all the lying from Adriana's managers, insurance agents, aswell as Adriana's H.R. employee's at the La Puente, Ontario, ranch Cucamonga locations. for all who waited on me when I had issues, questions, and concerns it was not about me. it was all about there greed of money. also trying to contact Adriana's employee's by phone is so difficult. I feared going to thier office locations when I think back in 2012 when Adriana's Insurance services lost a lawsuit to a 73 year old man who was physically assaulted by an employee from Adriana's Insurance company. after Adriana's company agreed to settle in june 2014. the old man's attorney was expected to receive a check. instead Adriana's Insurance services. Adriana sent 8 of her employees to the attorney's front office in a van to deliver a number of 5 gallon bucket containers filled with quarters, dimes, nickels. and then just left. also to make matters worse Adriana's Insurance services was aware that the 73 year old man in question had just had surgery for a Hernia repair. making it impossible for the 73 year old man to carry all the coins in buckets. this is how Adriana's Insurance services values her customers. because i see the good in people i still give Adriana's Insurance company 5 star rating

I've been trying to contact the broker Alejandra R. that I signed up with & I keep getting the run…read morearound! She doesn't even respond to the number she originally texted me from for pictures... The business number printed on the paperwork is invalid & this is beginning to feel like a SHADY transaction!! Upon paying for my policy I was charged 630$ however I was never given a receipt & looking at my paperwork I understand why!! The paperwork is claiming I only paid $304.38 sooo what happened to the remaining $325.62?!?!? I was NEVER told about a broker fee! I was explained the full amount was for the down and first month yet my paperwork shows I only paid $304?!! Can I have someone explain where the rest of my money went?!? Seems like stealing from your clients is the business you're running.

I have had Kcal insurance for a year now. They have exceeded my expectations so far…read more 1. My Mortgage Co. is supposed to pay for my insurance, but they did not pay. Kcal insurance not only emails me to remind me. Their agent also calls me on the phone to remind me. 2. They are fast and efficient getting quotes to me on my properties. They carry a variety of the insurance companies and their pricing is very competitive. The larger the insurance agent, the more companies they are able to represent. 3. Kcal Insurance has the local feel with the national system. When I need help, I don't need to rely on having to wait for your agent to call Your back. They have a customer service phone number; every time I call a helpful representative always helps me right away. 4. When I called their phone number today an AI agent answered me in Chinese. Of course I didn't have good attitude with an AI agent and demanding to speak with a real person. The AI kindly asked what I needed, I answered it impatiently. To my surprise, the AI agent completely understood what I requested and repeated what I wanted and told me what I requested did require an actual agent and would transfer me right away. Wow. I was blown away by the Chinese AI Agent. It understood me and did not waste my time.

Miss Ivy Chang responded, answer my question very clearly. Friendly, maybe something…read moremiscommunications. I withdraw my post yesterday. 陳小姐提供詳細的资料給我解決我的問題.謝謝您.

Marty was the absolute best. After calling many insurance agencies online I decided to walk into…read morehis office and not only was he able to help me much faster but he was able to get me the lowest rate

Daniel and Marty are amazing !! Extremely helpful !!!…read moreBeen doing business with them for about 10 years now Won't go anywhere else

Insured 3 of our vehicles through Ms. Solis. Good coverage at a reasonable price. I'm happy she is…read morein our neighborhood .

Hi, If you need car insurance Solis is the place. The quality of service Veronica & her associates…read moregives is beyond excellent. Superb customer service. I've been with her 1.5 yrs and my adult son as well and we are very happy and impressed with her services. She goes beyond to help and very quickly shall I say. My full coverage on my vehicles is hands down the lowest price I've ever had. She makes the process go smoothly. She deserves this honest review. So go on down and get yourself some insurance!

Met Brenda once, she's as sweet as she looks! Great homely vibe and pretty great prices…read more Refer a friend and get $20 check for each referral. Stella is very patient, Daniel (If I remember correctly) is attentive and Walter seemed to be very thorough! Have had SR-22 policy with them for almost 3 years now.. only 6 months to go! LOL SR-22 is always pricey but Brenda's Insurance is truly reasonable. Sometimes have trouble understanding one lady who answers the phone but I always ask for Stella or Daniel (I think) if I have trouble understanding. Great service, great prices, and very thorough! Only con- the CALL WAITING HOLD music makes my ears bleed. Please take it off repeat.

Spoke with Katherine she got us a policy and we canceled 28 minutes later. She advised us we would…read moreget refund my husband with 7 to 10 business. She made a mistake and didn't cancel and went to insurance company directly unfortunately they can backdate and give our money back without Katherine admitting her error. Unfortunately she now will not answer our calls or the insurance companies calls. Hoping he manager will right this wrong but she didn't answer the call from insurance company either so not crossing our fingers. Worst customer service I've ever!!!

After 18 years plus walked in and needed help with my current taxes was so happy to know that they…read morestill had my information on file which leads me to believe they care for every person that walks threw there doors I highly recommend them they make you feel at home staff was friendly and extremely helpful I know that this will be the only place going toward that will be handing my taxes and also insurance needs

I would not recommend anyone to file their taxes here before doing their research. It was my first…read moretime having someone help me file my taxes because I had just purchased my home and I wanted to make sure I get my taxes filed correctly. I was unaware what could be deducted so it was Emily's job (the tax preparer) to help with me that. Don't get me wrong she was very nice women but she basically screwed me over by asking me whether or not I want to save money and of course I did at that time. I was informed and advised that renovations and closing cost could be written off as long as you have proof of payment. Unfortunately not according to the IRS. I provided the IRS with receipt proof and bank stammers of all the renovations that were done and now I owe them a total of $1,461.18 You know what's even funnier I didn't even get that much money back when I filed my taxes and now I owe the IRS money. I'm very lucky to have enough money saved up for emergencies like this but not everyone does especially with the pandemic and the world in shambles. Lesson learned I'll be filing with someone else. Thanks a lot Emily.

I was searching and calling around for quotes. Needing to…read moreshop around for Auto . This office near my house drove by many times. Glad I did. The manger Daniel ,greeted me and was very patient with all my questions. Shopping for quotes can me be some what overwhelming ,it a different language at times. I felt he understood my needs and set me up with a great plan. They also offer Life Insurance which I Definitely will be back to set my family careful with a custom plan. Thank you Daniel and your office staff,I know in this time everywhere you go all business are short staff and doing there best to service. I highly recommend this Location for all Insurance needs.

The worst agent I've had. They never picked up the phone. Even if they did they would put you on…read morehold for a long time. The staff were not knowledgeable either. I switched to another agent who is much more attentive n knowledgeable.

my experience with Ariel, and Joezette was great they both are very helpful and they are constan…read morecommunicating to get you what you need. Great customer service.

I got referred to Anthony at Festival Auto Insurance and I'm glad I did. We were shopping around…read morefor different quotes, and they gave me the best coverage at the most reasonable rate. Great service and easy to work with. I would definitely recommend them to friends and family.

I usually dread dealing with anything insurance-related, but this place completely changed my mind…read more From the very first phone call, everyone was super friendly, helpful, and--most importantly--patient with all my questions. I was shopping around for better coverage and rates, and they not only beat my previous policy price, but they also explained everything in a way that actually made sense. No confusing jargon or pushy sales vibes--just honest help. The process was quick and easy, and I walked away feeling confident that I got a good deal and the right coverage for my car. I even got help setting up automatic payments and everything was done same-day. Highly recommend if you're looking for a place that actually cares and doesn't treat you like just another number.

I have been with them for 5 years and they have been amazing. Being a new driver I was worried to…read morepay a high price for insurance. The agent Veronica recommends me the appropriate coverage and companies. I had gone to many other brokers and paid so much more. The customer service is unique and they truly treat you like family. I love that Veronica always researched the lowest prices for me. I highly recommend Ace Insurance.