Judith was very professional and answered all my questions clearly and promptly. She even went the…read moreextra mile to check up on me to see if there was anything else she could help me with later on in the day, which I appreciated. All in all I am very pleased with her customer service.

Appreciate Lisa give a very professional help to customer she is truly likes help people and she…read moreis very experienced.

Adriana's Insurance is exactly like a car dealership, they pretend to give it their all, and once…read moreyou sign on the fine dotted line, you're screwed - don't think about going back to Adriana's Insurance afterwards thinking you'll be getting the same VIP treatment, its not going to happen! I was @ their El Monte office located on Durfee because I had a couple of questions, the agent Marisol asked if I had any other questions because she had to take "this call", personally, I thought that was very rude of her part - I grabbed my belongings without saying another word to her and left - I now refuse to pay that "brokerage" fee and help them stay in business - Do NOT make my same mistake, if you can, go directly through an insurance company without having to use their services, remember, Adriana's Insurance is a broker, you will end up paying that "broker" hidden fee! Not worth it!

Worst experience I've ever had. Made my payment then they called and said it didn't go through so…read moreI make a bigger payment so now im good for 2 months, letter says im canceled, called to clear it. Then another call to say im canceled. All within 2 weeks. Awful customer service.

I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

Amazing customer service. very good experience ,the staffs are super nice and fuuny! Will come…read moreback again for other services.

a few months ago i was looking for better price for my auto insurance. i was tired of paying high…read morepremiums. i decided to yelp insurance agents near me and McHugh came up as one of the top recommendations. Well I have not been disappointed. i have been serviced by Diana and she has been so helpful. she helped switch me to Mercury auto which saved me a bundle and because of their good service also switched my property insurance. McHugh has been so helpful in. ot only saving me money but they are very responsive. i would highly recommend anyone who is looking for insurance to give McHugh a shot

The homeowner's insurance on our condo in Glendale had just abruptly cancelled and we needed to…read morefind a new provider as soon as possible. We had already called several insurance agents but were repeatedly quoted a rate that was much higher than what we had been paying or told that the company no longer offered condo insurance. Katie really helped us out! She was extremely pleasant and knowledgeable and quickly found us the type of policy we needed at a very affordable rate. We gladly give her out highest recommendation!

I had a difficult time finding car insurance on my own, and Stephen made finding it quick and easy…read more I was able to get car insurance over the phone at a great price. I will definitely come back again for any of my insurance needs. He was very patient and easy-going. Very pleasant to talk to about what I needed.

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.

Great experience. I loved the insurance agent I spoke to, she made everything easy to understand…read moreand was quick and pleasant. Her name is Alexis

I'm shopping for a new policy, so I walked in. One lady greeted me and ask me to sign in, so I did…read moreand sat down. I looked around, realizing I'm the only customer in this office and there are 5 agents sitting on their desk, I thought I'm gonna get helped quickly. So I waited for about 5-10mins, guess what, of all 5 agents, none of them came up to me and provided assistance. Racist! Zero star is well deserved!

My husband and I have been with this insurance for a long time. Always great costumer service and…read morevery attentive. I was adding another car to my policy and Daniela helped me out:) she was very friendly and guide me in what benifit me more. Thank you Daniela for your great costumer service.

10/10 SERVICE!!!! Typically anything having to due with my…read morecar is a nightmare.. but a HUGE thank you to Daniela!!! She helped me throughout the process of purchasing an up to date insurance policy that worked for me! It was so easy and she was VERY knowledgeable about all the policies and procedures I needed to go through to be able to hit the road with the right coverage!

The representatives there are friendly and flexible. I say flexible because they have helped me…read moreeven after office hours. My dad had auto insurance with them for many years. I appreciate their patience and kindness with my dad.

Nice, fast, and professional. Pls come to see Vivian for more helps…read more New location at 9324 Garvey Ave, Ste F, S El Monte, CA 91733

Great Insurance Agency! Customer services was very helpful . Thank you…read more DE LA CRUZ FAMILY AND ASSOCIATES

Great Insurance Agency! Customer services was very helpful . Thank you Luis and Carlos!read more

BEST RATES !! BEST CUSTOMER SERVICE ever !! I first signed up for an auto insurance policy with…read moreSam, then I also switched my Home Insurance here too. I'm so glad I did, not only did I save money, but I truly feel that Sam and his team listen, care, and put their clients first. You will be in good hands. They are always there when I need them. Sam always answers my calls, addresses every question and concern, and provides guidance that gives real peace of mind. He's extremely knowledgeable, and it shows. I was involved in a car accident last month, and despite being someone who normally worries about every little thing, I didn't have to stress at all. The entire process was smooth and easy. Sam and his team deserve much wider recognition for the work they do. I wish more people could experience and benefit from the level of service they provide. Thank you again, Sam & team!

I can't say enough good things about Sam Chau Farmers Agency in Pasadena. Sam and his team are…read moreincredibly knowledgeable, responsive, and genuinely care about protecting what matters most to their clients. They take the time to explain coverage clearly, offer thoughtful recommendations, and make the entire process smooth and stress-free. Whether it's home, auto, business and LIFE insurance needs, you feel confident knowing they're proactive, detail-oriented, and always looking out for your best interest. It's rare to find an agency that combines professionalism, integrity, and warmth so well - but Sam Chau's agency delivers all three. Highly recommended!