Appreciate Lisa give a very professional help to customer she is truly likes help people and she…read moreis very experienced.

Judith was very professional and answered all my questions clearly and promptly. She even went the…read moreextra mile to check up on me to see if there was anything else she could help me with later on in the day, which I appreciated. All in all I am very pleased with her customer service.

Adriana's Insurance is exactly like a car dealership, they pretend to give it their all, and once…read moreyou sign on the fine dotted line, you're screwed - don't think about going back to Adriana's Insurance afterwards thinking you'll be getting the same VIP treatment, its not going to happen! I was @ their El Monte office located on Durfee because I had a couple of questions, the agent Marisol asked if I had any other questions because she had to take "this call", personally, I thought that was very rude of her part - I grabbed my belongings without saying another word to her and left - I now refuse to pay that "brokerage" fee and help them stay in business - Do NOT make my same mistake, if you can, go directly through an insurance company without having to use their services, remember, Adriana's Insurance is a broker, you will end up paying that "broker" hidden fee! Not worth it!

Worst experience I've ever had. Made my payment then they called and said it didn't go through so…read moreI make a bigger payment so now im good for 2 months, letter says im canceled, called to clear it. Then another call to say im canceled. All within 2 weeks. Awful customer service.

Pleasantly surprised that getting insured could be such an...enjoyable? experience?…read more Lawrence and his team were prompt, professional, and a hoot! At no point did they make me feel like a total dunce for being my big age of 26 and still weary about navigating the insurance world, I learned a bunch on my way out too! Big thanks to the team :-)

Lawrence and his is the best! They are knowledgeable, professional, and truly care about their…read moreclients. They made the entire process easy, found me the perfect coverage within my budget, and answered all my questions with patience and expertise. Highly recommend!

Honestly, the best and most personable insurance agency I've ever dealt with. They provide…read moreold-school service with a smile. They are courteous and professional and ALWAYS responds to your emails. In this day and age, that is a rarity. On top of that, they really do try their best to get you the absolute rock-bottom pricing, whether that is searching for quotes with different companies or reassessing your current policy to save you money. Unlike other agencies I have dealt with in the past, it is a breath of fresh air to deal with an agency that feels like they are working with you every step of the way. Seriously, it's hard to find this kind of service in any industry these days, let alone insurance. This place is a gem.

There just awesome increíble and efficient really good price I'm glad I found them i will recommend…read morethis agency to everyone I know

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.

I reached out to Steven to possibly save on my insurance. He was honest, professional, and a great…read moreguy. I would definitely recommend him and give him a chance. Thank you!

Great experience. I loved the insurance agent I spoke to, she made everything easy to understand…read moreand was quick and pleasant. Her name is Alexis

I'm shopping for a new policy, so I walked in. One lady greeted me and ask me to sign in, so I did…read moreand sat down. I looked around, realizing I'm the only customer in this office and there are 5 agents sitting on their desk, I thought I'm gonna get helped quickly. So I waited for about 5-10mins, guess what, of all 5 agents, none of them came up to me and provided assistance. Racist! Zero star is well deserved!

Nice, fast, and professional. Pls come to see Vivian for more helps…read more New location at 9324 Garvey Ave, Ste F, S El Monte, CA 91733

This place got the best price in the Area, Chi Trang and chi Khanh always find the best price for…read moreme and my friends. Anytimes i need help Just sent a text, problems resolved with in minutes. Highly recommend this place for those who are paying too much for their insurance.

Great Insurance Agency! Customer services was very helpful . Thank you…read more DE LA CRUZ FAMILY AND ASSOCIATES

Great Insurance Agency! Customer services was very helpful . Thank you Luis and Carlos!read more

BEST RATES !! BEST CUSTOMER SERVICE ever !! I first signed up for an auto insurance policy with…read moreSam, then I also switched my Home Insurance here too. I'm so glad I did, not only did I save money, but I truly feel that Sam and his team listen, care, and put their clients first. You will be in good hands. They are always there when I need them. Sam always answers my calls, addresses every question and concern, and provides guidance that gives real peace of mind. He's extremely knowledgeable, and it shows. I was involved in a car accident last month, and despite being someone who normally worries about every little thing, I didn't have to stress at all. The entire process was smooth and easy. Sam and his team deserve much wider recognition for the work they do. I wish more people could experience and benefit from the level of service they provide. Thank you again, Sam & team!

I can't say enough good things about Sam Chau Farmers Agency in Pasadena. Sam and his team are…read moreincredibly knowledgeable, responsive, and genuinely care about protecting what matters most to their clients. They take the time to explain coverage clearly, offer thoughtful recommendations, and make the entire process smooth and stress-free. Whether it's home, auto, business and LIFE insurance needs, you feel confident knowing they're proactive, detail-oriented, and always looking out for your best interest. It's rare to find an agency that combines professionalism, integrity, and warmth so well - but Sam Chau's agency delivers all three. Highly recommended!

My agent is the best agent ever! I highly recommend Ingrid Shen from Auto insurance department. She…read moreis very professional and always responds to my calls and messages promptly. Moreover, her customer service is excellent.

Highly recommend! I truly appreciate Ms. Susan Wu. She is…read moreprofessional, patient, and incredibly knowledgeable about health insurance. She guided me through every step and made the whole process so much easier. I'm very grateful for her support and expertise!