Very smooth process with our immigration case, very open and transparent about what to expect and pay for applications and filing

Have been here for many years, never got anything wrong of my tax return. They all very professional and helpful. Their office always very organized and clean which makes my visit feeling better. Especially this year thanks to Silvia who's very patient answering all my questions and make sure I have no worry's before I left. The service fee changed a little higher due to inflation now. Anyway very recommend! read more

They are professional. They know their stuff. I have been going to them for the past 6 years. The only thing I don't like is that their fees keep going up. read more

Good People! I always have a good experience. They come highly recommended for tax filings.

This review is based on my experience. I have been coming here for years. My sister recommended coming here because they have had done a great job on her taxes for the past 5 years. The first year, they charged me $70. The second time, they charged me $130. This year, they charged me $115 because they charged me wrong last year, and the lady told me they only can discount $15 off. My sister was charged $70 consistently the last couple of years. My mom they charged her $90. Lastly, they charged me $130. You can say we all have different statuses, but we make around the same. We compared our tax form. They did not do any special or asked them to do anything different. They reduce the amount the lowest amount and try and try to get the most refund you can get, but any tax place will try to that for you. I was not karen about this situation lol i just kindly said this will be the last year i do my taxes here. My family will no longer do our taxes here. This is based on my February 2022 taxes. They are allowed to raise their prices based on how inflation is so high. But they out right did me wrong. read more

Very good and genuine people I just did my taxes, didn't have to wait long , I definitely recommend this place to anyone thanks guys

Yo fui la primera vez y me sali porque no creia que ellos pudieran ser personas serias. ya que la persona que me atendio tenia el cabello azul . Las apariencias engañan . Porque precisamente ella fue quien me ayudo.ESTOY FELIZ QUE PUDE OBTENER MI RESIDENCIA EN TAN POCO TIEMPO. Y anteriormente le ayudaron a mi ex.esposo . read more

Maria Orozco has been my profesional tax lady for 25+ years! Her and her staff (family) are friendly, knowledgeable and VERY professional!! Highly recommended her for all you tax need and immigration services. Just remember it's tax season and you are going to have wait to be seen! Mean while enjoy the coffee and cookies!!! read more

I came to this place regarding immigration paperwork. I was referred by a few family members. The first time I processed paper work everything went smooth. They charge 30 dollars for the consultation either over the phone or in person. But the second time for renewal I had a lot of issues. I called twice to ask about what paper work I would need to bring in they both gave me the wrong information. They first girl Fernanda who started my packet was not the best and non informational at all . Thank god Maria Orozco happen to help me the day I went to take paper work in. She was helpful and prompt. She was able to guide me more. I highly recommend this place but when you come in ask Maria Orozco to help you shes the best. read more

I have never had such a horrible customer service experience in any other business like I've had at this establishment. We had the misfortune of working with Fernanda Sandez who was friendly and acted helpful at first, but once she collects the money she's done with you and don't expect to get any other help from her with the service she provided. We came here to file immigration documents for my Aunt and a few weeks later we needed to confirm that the documents were filed correctly since the SS # was not being issued because of a discrepancy. Understand that this is a a HUGE deal to my aunt and an exciting moment. We called the office multiple times and Fernanda was no where to be found. Other employees would tell us that she was with customers, our had left for the day and after leaving multiple messages our calls were never returned. FINALLY after so many attempts we were finally able to reach the attitude filled, rude and unprofessional Miss Sandes who in a short 10 min call showed her true colors. Not only did she not want to help with a simple look up of document information that only they have, the attitude that was given was insane! Her exact words were "If I have time I will do it"...WOW! Such awful customer service experience should never happen to paying customers, especially when such large sums have been exchanged for the service. If you still do plan on coming to this establishment, my biggest recommendation is that whatever you do, do not deal with the unreliable, rude, unprofessional miss Fernanda Sandes. read more

These guys are the Best! Dont go anywhere else!! Trust me! I used to do my own taxes. Never again! Sheesh! Dont go anywhere else! read more

Awesome staff. My family all goes there. They answer all the questions you may need. They even have immigration to help out, for those who need it. Just wonderful. read more

Great service and friendly staff. I've filed my taxes with them since 2017. Make sure you bring all the necessary documents; do some research on what is needed (we're all adults now, come on). The wait times suck because they only do walk-ins, so show up early. I definitely recommend them. read more

Bad service. Used to do taxes years ago with Maria. I drove from Palmdale with an appointment and they made me wait over an hour. I ask the girl in the front when I was going to be seen and ask me again if I had an appointment. I made eye contact with Felipe who seemed snooty? and took another person before me eventhough I told him I made appt..coming from palmdale. Top it off it was my wife's bday. I walked away...they wasted my time and wont refer anyone there. Since I wanted to ask him questions before filing taxes they wanted 30 consult. Bad place. Bad service!!! read more

Best place to do your taxes. Very knowledgeable staff. Family own and operated. Great customer service.

Did my taxes here last year emailed them ahead of time like they offer came in and signed no problem but this year emailed them the same way and sat in the waiting area for an hour and a half. Defeated the purpose of emailing ahead of time my wife and I walked out. We'll take our business elsewhere. read more

I been coming here since 1994 and they had helped alot. The brst place to come to do your taxes. I recommend this place to any one. As a matter in fact, I had recommended to several friends to come and they all are pleased. read more

Made it in early to get our taxes done.. This is the best customer service you'll get so make sure to make your appointment early folks

This is the place to go for your taxes. Everyone is friendly and so helpful, they are totally worth the wait!

These guys are awesome! I needed my Tax records ASAP and these guys did it. Thank you Marta and Stephanie and team for your excellent service! read more

My family has came to this tax office for many years and now i come as well. Its nice knowing that this family owned establishment is constant and i can count on the people. read more

It's been many years that I have been going to OJ services!!! I still love their services, I don't mind the wait because staff and ownership is great! They treat you like family and will take very good care of you just be patient! They are experts in all the services they offer...I remember the customer service was amazing when this place was very small though it has grown very much they have not lost their GREATNESS and LOYALTY to they're customers!!! I highly recommend this place! This year I was helped by Luz and she is so good at what she does (just as great as anyone else). read more

Excellent service with warm kind professionals. I have been coming here for 10 years and have always been beyond satisfied with their work

Loyal customers who keep coming back to a friendly and helpful tax people. They are always busy but help you out pretty quick.

This is my second time coming here and I'm so happy with their services! I am very pleased with their work ethic and their professionalism. Great customer service. read more

First of all nothing Professional about them. I went in on September 15 to get married ( they prepared the legal work). I was charged $320 for that service. It's December 3rd and I haven't gotten my marriage certificate. I called when 3 weeks had passed, call after call, left messages and never once was a call return. Fernanda Finally return my call only because I told the receptionist that if she didn't call me to find out what's happening that I would put a claim to my Credit card company. Pretty shitting that you have to threat them to get a call back. I understand things happen, but don't ignore a customer. Turns out she had made a mistake and needed to go down to court to fix it. Fernanda told me over the phone that she would go to court tomorrow to fix it and would give me a call, Well fuck, that never happen and that was 4 weeks ago. I called again and the receptionist told me that Fernanda was on vacation and was the only one handling marriage certificates, so I told her that I would call my credit card company, she insisted to wait to Monday, and I said no, that I needed a call before 5 pm that day. The Receptionist told me that Maria would be calling me to find a solution, well fuck again, that never happen. I finally ended up calling my credit card company and putting in a claim. It totally sucks that in good faith for service you pay upfront and they fuck you over and let alone ignore you. That is not how you run a company. You can go on vacation but you can't return a damn call? I will not be referring them at all. read more

DECEITFUL!!! I am extremely unhappy and upset with these people. I did my taxes there for about 4 years but I will never go back again. Aside from the fact that they tell clients to post positive reviews for a measly 3 dollar discount, they are deceitful. I have always paid them 60 dollars to do my taxes which is fine, today upon arriving I asked the girl preparing my taxes if they still charge the same amount and she said yes. When it was time to pay, I handed them my credit card expecting to be charged 60 dollars but instead they charged me 195 dollars. I asked to speak to Maria and at a distance she said that I was charged that amount because I had a lot of tax forms. She refused to talk to me face to face, instead she brushed me off because she knew I was upset. I left shocked that they charged me 195. I've called several times demanding to speak to Maria but she does not get back to me. I will never go back to these people again or recommend them to anyone. It's sad because my previous visits were nice, but after being lied to and being deceived by them, I will NEVER do business with them again. They should inform the client how much they will be charged prior to preparing the taxes to avoid this issue. I asked how much and they said 60 bucks but later charged me 195. Such B.S. read more

Second year doing my taxes and I'm definitely coming back next year. They explain things clearly and make it easy for me. They're understanding, efficient, and best of all use time wisely.! read more

Inconsistent with the pricing. First time in 8 years that Ive heard what the pricing for having the tax forms prepared by them were. My partner and I were charged 80% more than last year to get our taxes prepared by them. That's almost double what we paid last year for the exact same forms. After informing the tax preparer of the discrepancy she lowered it by $15 and said to call them back once we went through our receipts from last year. so we agreed to pay under what I see now were false pretenses in hoping for a price adjustment. I brought the taxes and receipts from last year to the office to show them the huge difference and was initially told the we were given a huge discount last year. But after the employee spoke to the boss she came out and said its because the pricing had changed and it changes every year. But my family and other referrals paid nothing near what we paid this year!! So we got charged different because of the discount or the pricing??? Then the employee has the audacity to say they helped us make sure we didn't owe the IRS. Yeah they better help since we are paying!!!!! So the more they help the more we pay them? Just some advice double check on the pricing before you go in or you'll get fooled just like us. So much for what we thought was an honest business. I'll make sure to inform family members and friends that perhaps they should look elsewhere. read more

I have been coming here for a few years! They really do their best to get you a refund. The owners always check and make sure their staff are accurate. Have recommended several people to them. Thank you for all your hard work! See you next year! read more

Make sure you start a line if you get here early. Every one is friendly and greets you. Coffee and cookies available followed by water. It was my first time here and I liked it a lot. I felt like I was not just getting milked for my cash. read more

This place is the WORST for out of state customers. I was helped by Felipe about two weeks ago last week of March and has yet to return any call or email me back any information about my return! I called the front desk a week later and tried to speak with him and they gave me the run around that he is "busy with a client" and got my memo to call back. Still hasn't bothered to call back even though both times receptionist told me that my taxes were done never got full confirmation from him or what my return amount is not even what I owe l. Today 4/8/19 I called back once again he was busy and was told by the reception that he was "with a client" and that everything was done and he would try to call me back ASAP, then I asked "and if he doesn't?" She replied "try calling back Thursday or Friday" are you serious??? I'm not sure if you want to bring your business here. read more

Second time doing my taxes here and my experience is always a 5-star! Wait is reasonable, about 40 min + (this is clearly because they have a lot of clientele). The people at the front desk are friendly and approachable. They person who helped me Elizabeth, was extremely knowledgeable and specific in asking me questions which would help through the tax process. If you want to be attended by friendly, helpful, and knowledgeable people who know what they're doing, then I recommend this place! read more

Best people to help with your immigration case, and recently discovered the best to prepare your taxes too! They are efficient, knowledgeable and like their name says it, very PROFESSIONAL:) Don't go anywhere else, Maria and her son Josh are the best at what they do. Highly recommend and their prices are reasonable and fair. read more

I've been going there for over 10 years, this year to be my last. Unexpectedly I paid $120 instead of my usual $70ish to top it off I Specifically Told the employee that I wanted to be Direct Deposit instead I Received my refund by Mail! SMH, I will call and Complain. Extremely Disappointed. read more

I first came here when I got my first job back in 2000. My father had been a client of theirs before this current location. They have always been very friendly and professional. Señora Maria and her husband are very caring. You feel like family with them instead of just a customer. I highly recommend them to help you with any tax or legal needs! read more

The best in the West! Couldnt ask for a more organized professional service! All the staff are very friendly and helpful.

Another year with this place and still glad I came back. Besides trusting them, I appreciate their time explaining my taxes to me, or taxes in general. I recommend them to all my family and friends and they go back every year. Their customer service is great, even when they have a full office or phones ringing back to back. They are patient and will answer all of your questions. read more

Have been coming here for years. Have never had a problem with my taxes. Would not think of going anywhere else. Thank you!

It all started with my sister in law Sahida Luquin and her family coming here to me coming here. My family and I have been coming here for about 7 years now. The staff are so very helpful. Great quality service and customer service. A Million thanks you the staff. read more