Met with Ashley to file my taxes for this year, she was great! So helpful and friendly, really quick too. Was in and out within 30 minutes!!

I have been coming here for years. Joseph is very knowledgeable, friendly and professional. He has always taken the time to answer any questions I may have which I appreciate. I love that we can do things electronically without having to drive to the office because now I live in the high desert. I have recommended them to my family and friends because they're the best I know. If you need a place to do your taxes give this place a shot. I know I will continue to come back. read more

I came here hoping for real tax-resolution help with a California Franchise Tax Board levy and multiple unfiled years, and unfortunately this office was not equipped to handle my situation at all. First red flag: they told me to come in at 11 AM, but when I arrived the office wasn't even open until 12 PM. No apology, no acknowledgment -- the same person who booked the appointment just acted like nothing happened. That already told me something was off in terms of professionalism. Once I finally sat down, things got even worse. I clearly explained beforehand that I had a levy, a six-figure balance with the state, and several years of unfiled returns. Instead of actually helping, they pushed everything back onto me. They didn't pull transcripts, didn't review any notices, didn't explain my balance, and didn't take over the case the way an actual tax-resolution specialist should. Instead, they told me to call the IRS and FTB myself and gather all the information on my own -- which is literally the reason I came to a professional in the first place. There was zero effort to take responsibility for handling the situation. It felt like they didn't want to help at all. What bothered me most is the lack of care or empathy. I understand this is a business, but when someone is dealing with something as stressful as a tax levy, the bare minimum is to show that you actually want to help. Instead, the attitude was dismissive, rushed, and borderline uninterested. I'm honestly surprised by the positive reviews. Based on my experience, I can only assume there must have been a different staff at some point, because what I experienced was the opposite of "5-star service." If you only need simple tax preparation, maybe this office is fine. But if you have anything complex -- levies, back taxes, large balances, multiple years, or anything requiring real tax-resolution experience -- this is absolutely not the place. You will need a real tax-resolution firm, not a basic tax preparer. Also little sidenote not a big deal they wouldn't let me connect to the Wi-Fi, which I just found really weird for a place in which you're supposed to be emailing them documents and their excuse was for security reasons like what? This place is so outdated I really am baffled by all the five star reviews. read more

They charge a lot they think I'm rich for 208$ i barely make enough but alright I guess. If you like coming here good if you don't oh well

Professional, friendly, clean, and they know all the tax updates. They are patient with my questions and my own delays. I love that we can set up appointments in person or send stuff electronically and not have to leave home. Been coming here and have brought family as well. Dont miss out on this hidden gem in el monte. Most important they are experienced and knowledgeable!! read more

Ashley was a gem! So sweet and helpful. They were able to fit my in last min and was a smooth process. Would def be back next year

The best service. This is my 3rd year. I will highly recommend it. They are reliable and friendly

Today was our first time having Monica's tax service help us do our taxes. We had such a great experience with Joseph's help! He answered all of our questions and made doing our taxes a pleasant experience. Thank you!!! read more

Monica is very efficient, has lots of availability, and is able to meet in person or over the phone which is very convenient.

If you're unsure about who to let file your taxes, or where to go. Stop by Monica's Tax Service located in El Monte. It is right off of Ranchito St. and Peck Rd. The owner Monica & her agents are a great source of knowledge & insight with all things tax relate. Ive enjoyed and look forward to my next visit here with them. If you want your taxes done right , then leave it to the professionals at Monica's Tax Service. read more

I've been doing my taxes with Monica for 4 years. Everyone there is really nice, and got my taxes done quick and smooth.

They were really thorough and made sure i get all possible credits! They were also very patient with me. Amazing work!

Quick and easy process. I was offered covered the phone or in person for my convenience . Great service!!!!

Joseph is awesome. very professional and quick. I was in and out in about 15 minutes.

Clearly communicated in detail throughout the processes and met the agreed upon timeframe. Delivered without excuses or issues on short notice. Highly recommended. ​A+ read more

This is my 3rd year using Monica's Tax Service. Joseph is very patient, knowledgeable and professional. I will continue to get my taxes prepared here. read more

My 4th year of having my taxes done here and gotta say Joseph, is great at his work, very respectful, and helpful with any questions I have.

Amazing customer service skills.Extremely nice and knowledgeable. They answered all my tax questions and concerns read more

I've been coming here for YEARS! Cassandra used to be my tax preparer and now Joseph is ! Joseph is so friendly and attentive and always answers all of my questions and concerns! Highly recommend Monica's tax service ! read more

Been coming here for many years and the customer service is fantastic. From Joseph, to Monica, to the receptionists, they simplify the process and make taxes a breeze to do. Thank you so much! read more

We've been going to Monica's Tax Service for years now, we're always happy with the services they provide and with our returns. Everyone there is always very nice and professional. Thank you. read more

Awesome tax service and awesome flexibility Best customer service and communication Have been coming here for years as well as my family read more

Monica's Tax Service - Highly recommend MAX tax return always Don't mind the 2 hour drive for the best service and reliable trust when doing my taxes. - Tax Services Near Me - El Monte, California

I have been going to Monica's tax services for a few years and I have found Monica to be extremely helpful and courteous. The entire staff at her office is friendly and always prepared to assist. I have been satisfied with the services provided and actively recommend Monica's tax services to my friends and family members. read more

Very friendly and helpful. Been coming here a few years and always make it easy to file taxes

I have been doing my taxes here for the last several years, everything always goes smoothly and prompt. I would recommend this place if you need to get your taxes done and looking to receive great service at the same time! read more

I've been going here the last few years after leaving the place I've been getting it done for the previous 10 years. I have no regrets! This place is truly an honest family business. They really do try to get you the most. It's clean and safe! Thank you for everything! read more

Great service!!! Monica has been doing my taxes for over 5 years...very friendly and trusted

Monica does my tax return for years and we are always happy after visiting!! Thank you , Monica .

Very professional business. Joe Jimenez was knoledgable with current tax codes, thorough and detail oriented. I would recommend Monica's Tax Service to friends and Family! read more

The appointment was quick but very thorough. Very confident that we're getting the best return we can. Always a great experience.

Joseph helped us do our taxes. He was very helpful and patient. Overall great service and support. Will return .

Joseph is very friendly and helps you with your taxes. If you prepare in advance, he's able to do taxes pretty quickly for you and I appreciate that. Thanks a lot Joseph! read more

I honestly can't thank Ashley enough for helping me with my taxes this year. She made the whole process incredibly easy and smooth from start to finish. She is super patient, explained everything in a way that actually made sense, and took the time to make sure everything was done right. What really stood out to me was how fast and efficient they are, without ever making me feel rushed. I felt completely taken care of, and it was such a relief knowing I was in good hands. If you're looking for someone who knows what they're doing and genuinely wants to help, I can't recommend them enough. read more

Monica's tax service is so far the best tax service i have the pleasure to work with, monica helped me get my business taxes back on track and personal taxes as well she a professional and very knowledgeable. I know ill be going to Monica's tax service for years to come. read more

Have been going to Monica for 15yrs Extremely helpful with all questions, makes this yearly experience so easy read more

I have been coming to this place for over 14 years and I wouldn't change it for the world. The staff is extremely helpful and knowledgeable to my questions. Monica is the best and most of all trustworthy. The people I've recommended became loyal customers. I would highly recommend this place to everyone read more

Smooth process! My fiancée and I showed up for our appointment to file separately. We handed over our documents to Jospeh and he walked us through the entire process. He answered all of our questions with confidence and detailed information. I highly recommend getting your taxes sorted out here. These guys are legit experts. Thank you! read more

Monica and her team are extremely knowledgeable and professional. Her wealth of knowledge and ease in answering questions always lets me know I'm in the right hands. Do yourself a favor and call her up during tax season. She's truly the best? read more

I've done my tax claim with Ashley. She is so friendly , helpful and patient. I get the appointment quick and easy as well.

Great service and good $$$ back. Been going there for years.....Thank you everyone at Monica's tax service