Called for a exact quote and they could not provide it. Asked to speak with someone who can answer…read morethat question and was told they are going to tell you the same thing. What a joke.

Amazing experience all the time. They assist us fast and quick. They are friendly and understand…read morewhat we need.

After needing to find a new reliable CPA/Tax preparer, I stumbled upon this company through Yelp…read more I called the office and was greeted by Vince. I let him know what I was looking for and what my taxes would entail. We set up a meeting in person, although not necessary, but I felt it was better for me to do so. Vince was super knowledgeable and clarified a lot of information I was told in the past, but was not 100% true. He got my taxes done in a timely manner and it was a super straightforward process. I'll be coming back to Vince for my future tax needs!

Mike and his team are very professional and has done our personal and business tax returns for many…read moreyears. He's highly experience and promptly answers your questions unlike a lot of accountants. I highly recommend Mike and his wonderful team.

Highly recommend nan. Did my taxes twice, two years in a row…read more Nanknows the tax laws for service workers such as Restaurants and gif workers She will work with you for your unique situation Prices are fair. Recommend nan

Went in for LiveScan fingerprint and was in and out in just 11 min! I also appreciate the patience…read morethey had as I'm know to be difficult to Fingerprint but she explained the process And where I can track my results. I came in with a prepaid voucher so everything was quick and easy. Will recommend this place friends and family!

update to our Oct 17 2025 review... Dana called right back…read moreand helped us dispute the additional Penalty, we signed our form for her to represent us. She did a great job & let us know the procedure. We eventually got our additional penalty money back. We appreciate her work & efford to help us. We will continue using her & her office to do our tax in the future.

After owning a small business for 12 years, I've been through my share of CPAs. Dana and her team…read moreis the most available and ready team I've worked with. Dana goes over the numbers, explains them in a way that makes sense, helps create strategies for the near and long-terms goals instead of just saying do it or don't do it and we'll figure it out. The team went over my previous returns, past goals, and explained where things were aligned and where it may have been misaligned. Dana shares her experience, expertise, and connections to facilitate a more efficient system for my family and my show. She has been available for questions at every moment and I have the upmost trust that she is constantly looking over my files personally. Can't recommend Dana and her team enough!

Professional staff, just call for an appointment They…read morehave been in business many many years. 8ve dine my taxes there a few times.

Terrible service, made an appointment to wait 40 minutes and then asked to drop off and they would…read morecall me when they are done. Two later finally got a call back.. to make another appointment to wait another 25 minutes to be seen.. then they finally filled my taxes mid April (after tax day) when I went in mid march... called to follow up and the receptionist Flor had such a terrible attitude while I'm just trying to inquire about a letter received from IRS ... I normally never complain but her attitude was so bad that that was enough!!!! Responding with quotes like 'Look Lady " and "so what's the problem " ... I paid them to do my Taxes and they give such an attitude not customer friendly at all!!

I would not consider using this company again, I had to owe money for 2024 when in the past I would…read morealways get a refund. Stay away from them and the service fee is ridiculously expensive when other companies charge half of what she charges.

My father has been a client of Michelle for 3 years now. We first approached her due to a few…read morecomplicated years for his tax filings. I had spoken to several CPAs in a 20 mile radius, and we were generally turned away due to the complicated nature. We also had a horrible experience with another accounting firm prior that took the case and did a sloppy job. I was rather disheartened until I found Michelle. She and her staff are extremely professional, warm, and courteous, and it has been a pleasure working with her team. The only thing that clients should be aware of is that you may not know how much the fees will be until the documents are ready; I guess because prices are due to the amount of work/complication. It would be nice to have a ballpark cost prior to the work, but we trust Michelle and her team, so accepted this condition readily. I would say that the cost is fair for the quality of their work.

Leticia has been wonderful and an absolute asset to our multiple business' and also for our…read morepersonal tax returns. She is priced fairly yet the quality and speed in which she works is outstanding. Couldn't recommend her more!

Leticia is an amazing person! She gets back to you very quickly and is quite knowledgeable. I…read morehighly recommend this business. I've been using her for our non-profit and love working with her. She answers my millions of questions and was super patient with me making me feel valued and understood. I appreciate her and her business!

Mike Habib tax service is A#1 in my book. His office completed my 2025 Taxes in a better than…read moretimely manner. Just as they have in the years past. They are extremely thorough in preparing all pertinent documents getting you the most agreeable outcome at a good price. I found Mr. Habib about five years ago after my tax person passed away and he came to me highly referred. If you are in search of a new tax person, search no more. His office also has other services. Give Mike Habib a call.

I cannot say enough good things about Mike. I came to him feeling overwhelmed, ashamed, and…read morehonestly afraid to face the financial mess I was in. From the very first conversation, Mike was kind, calm, and deeply empathetic. He never judged me--only helped me feel safe, seen, and supported. I've worked with other CPAs in the past, but none have taken the time to truly understand the emotional weight behind the numbers like he has. He listened carefully, broke things down in a way that made sense, and walked me through each step without pressure or condescension. His patience gave me room to breathe, and his knowledge gave me a clear path forward. If you're feeling scared or ashamed of your finances--especially if you're dealing with tax issues or years of avoidance--Mike is the one you want in your corner. He's not just a numbers guy. He's a genuinely good human who gets it. I finally feel like I have a plan, and more importantly, some peace of mind. Highly, highly recommend.

Unprofessional people. That Victor & Wendy just keep on promising to do the job, will ask you to…read morepay sercive charge in advance to do the job but they will not do it on time. Even if you call the office, no nobody will answer, if you leave a msg no one will call you back, if you send email they will not reply on time, office is close always and very hard to get an appointment. These people are rude, unprofessional & cannot be trusted. If they can't do the job on time they should not accept it, they will only make your business with them pending for long time. Not recommended to public to get get their services, unprofessional people especially Victor & Wendy. Don't try or you get dissapointed only.

Could I give less than a 1 star???…read more We have used Casablanca in La Puente to prepare our taxes for many years. After Suzanne passed away Victor Ruiz took over our case. Forward to 2025 doing our 2024 taxes: February 2025, I sent my tax information to Casablanca and received a notification on 2/24 they received our paperwork. About a week later got a call informing me my taxes were done, and they asked for my credit card payment information. I paid. Wendy asked if I wanted electronic or paper copy of my package. I said please mail my copy to me. I waited 2 weeks and had already received my refund from the government. Still no copy of my tax package from Casablanca. I called and asked Wendy where it was, and she said it was being mailed out that day. A few days later I received my package in the mail. Upon reviewing what they electronically filed I noticed a significant error on line 6a listing our 1099 income. Then looking across to 6b was a different totally random number. I checked the 1099's I submitted to them and saw their check marks noting all amounts looked at. They just input the wrong amounts! Numbers and accuracy should be very important for someone being paid to process taxes!!! Alarmed I immediately called Casablanca and spoke with Wendy again. I reviewed the errors I caught. She asked me to email a copy of the 1099's again and said Victor would reprocess the entire package again and correct errors. Of course, this means an addendum needs to be done and we now stand a chance of being red flagged for an audit in addition to now owing the Fed repayment. Forward to the next week. Still NO RESPONSE from them. I emailed and called the office again. Wendy told me they should have this taken care of by the end of the week Friday or Saturday. Forward to the next week. Still NO RESPONSE! So, Monday I sent ANOTHER email informing them I would be going out of town April 6 and wanted to know if this would all be taken care of before then. Again, NO RESPONSE! Tuesday, I called the office and was informed Wendy was "in a meeting" and they would take a message and that she would call me. I told them that I was not feeling confident about the entire process of the abilities of their office. I understand the end of filing date is close and they are more than likely busy. However, I feel their screw up has made me very anxious, I want it addressed ASAP and should be a priority. Hopefully this is addressed before the 2025/2026 filing year. Would be nice if I could submit a positive comment how they intend to address and repair this fiasco. After this posting I got a quick response! I now owe the Fed a little over 1K I will keep you posted if I get an audit notification due to additional errors.