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    James Chen - State Farm Insurance Agent

    4.9 (43 reviews)
    Closed 9:00 am - 5:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - James Chen - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Motorcycle insurance

    3 More Services

    RV insurance

    Vehicle

    Boats and watercraft insurance

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    Photo of Nancy M.
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    2 years ago

    James answered all my questions in a professional manner. He sent my quotes via email very quickly.

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    3 years ago

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    6 years ago

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    3 years ago

    Business owner information

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    James C.

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    8 years ago

    Annie is so awesome. I'm not even getting insurance from her but she's still took the time to explain what my coverages are thoroughly. ^_^

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    8 years ago

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    Page 1 of 2

    Ask the Community - James Chen - State Farm Insurance Agent

    Review Highlights - James Chen - State Farm Insurance Agent

    Vivian normally picks up when you call, but anyone at the office offers the same level of service and responsiveness.

    Mentioned in 8 reviews

    Read more highlights

    AAA Arcadia Insurance and Member Services

    AAA Arcadia Insurance and Member Services

    (164 reviews)

    We had a death in the family of my brother who willed his car to a friend, as a gift…read more We went to AAA in Arcadia wondering about the mound of paperwork and worry it brought. We were assisted by a young man, David, who respectively took us through the process accurately and with patience. So we THANK AAA and as a 49 year member hope this review is shared to David, and all we came in contact there.

    Definitely a AAA that has more space inside. It's spaced out for different waiting areas and lines,…read moremaking it a bit less claustrophobic. All the workers were helpful and welcoming. The parking here can get a bit busy since there's lots of restaurants and other businesses sharing the plaza, but I've been able to park fairly close by the times that I've had to go. The only reason I've knocked down some stars is that there were some mistakes made by this location that had to be corrected by a different AAA office. Apparently, I was given a temp permit or whatever that red numbered flyer on car is supposed to be, without an agent signature on the paperwork (really makes you think), misspelled my middle name, and apparently the original paperwork had so many errors and things crossed out that the other location agent was surprised it was even accepted. I had to redo that paperwork and the entire vehicle inspection had to be redone again. It wasn't too much of an issue since I was on less of a time crunch at the second office visit, but I can imagine how this would make someone who had a tight schedule start malding. Perhaps the agent working here was still in training or the fact that it was on a Saturday close to closing, but that was a lot of mistakes made...

    Chris Loo - Access Insurance Services

    Chris Loo - Access Insurance Services

    (13 reviews)

    My husband and I have been getting our insurance (home, auto and life) through Access Insurance for…read moreyears. We use Chris Loo and we are very happy with his service. We never feel deceived, and over the years he has given us great options for what we need. Chris is an insurance broker. What that means is he goes through SEVERAL companies to find the best coverage for YOU at the best rate. Chris is also very responsive in all the ways you want to reach him - by phone, email, etc. If you are looking for someone with great service throughout the years, try giving him a call and getting a quote. We no longer live in the LA area, yet we still kept our policies through Chris.

    Spectacular Service!…read more Chris Loo goes above and beyond to help you find the best rates and insurance companies for your personal or business needs. He is extremely proactive and will respond to your inquiries at the speed of light. Our previous insurance broker barely responded to e-mails and couldn't be bothered to find out why our rates had increased with decreased coverage. Chris found opportunities where we could bring our insurance rates down. If you have any questions about your insurance, Chris is always there with an answer. If he doesn't know the answer, he finds out what the answer is. Chris is extremely organized and lets you know ahead of time when renewals are coming up and what information we should be ready to provide for the renewals. We couldn't be happier with Chris Loo as our agent!

    James Chen - State Farm Insurance Agent - autoinsurance - Updated May 2026

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