I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

Amazing customer service. very good experience ,the staffs are super nice and fuuny! Will come…read moreback again for other services.

Very responsive and friendly to solve all my issues and questions when I need immediate assistanceread more

Allan Cheng's office is fantastic!…read more My family and I have had great experiences with our agent Allan and the policies he's written for us. He makes everything very clear and is very responsive. Get a quote with Allan's team :)

All of their agents are professional and polite. I recommended all of my family and friends to…read morethere when they need any kinds of insurance. If you really want to reduce your insurance premium and experience the best services regards to insurance, then you have to go this place.

Today on the 27th of May, 2020 I was at Service King Collision San Gabriel, and their staff member…read moretold me I needed to call my Insurance Agent to get a claim number from Travelers in order to fix my car, so I called my Agent, Kristen Wu. Please note that the conversation took place in Chinese (Mandarin). I asked Kristen Wu to file a claim and give me the claim number, and Kristen Wu immediately started being rude saying how I am making her do a lot of work, and how I am very annoying. Kristen Wu mistakenly made a claim to another insurance company, not my own. However, I needed the claim from Travelers, Kristen Wu kept repeating I was very annoying and refused to file a claim and give me the claim number; the staff at Service King stepped in and spoke with her, stating that she should file a claim and give me the claim number as I am her client. Kristen Wu was also rude towards the staff member at Service King, saying how we are both very annoying (in a rude and loud manner) and refusing to do the claim and provide the claim number. Kristen Wu asked the staff member at Service King to put me back on the line with her, and when I started talking to her, Kristen Wu started full-on screaming and yelling at me and berating me, and then proceeded to hang up on me. Needless to say, both the staff at Service King and I were shocked and in disbelief at what had just occurred. Not only was Kristen Wu disgustingly rude for no apparent reason at all, she was also severely incompetent in her duties as an insurance agent, refusing to file a claim and provide the claim number in addition to full-on screaming and yelling, berating both the staff of Service King Collision San Gabriel and myself, along with hanging up on us.

If you're looking for reliable, honest insurance help in Monterey Park, I highly recommend Allstate…read moreInsurance - David Mak. The entire experience was smooth, professional, and stress-free from start to finish. David and his team took the time to explain my coverage options clearly (no pressure, no confusing jargon) and helped me find a policy that actually fit my needs and budget. Communication was fast, friendly, and super responsive--every question I had was answered right away. It's rare to find an insurance agency that truly feels like they have your back, but this one does. If you want great service and peace of mind, this is the place to go.

Checked both the Allstate website as well as Yelp to verify what time they close because I wanted…read moreto get a quote. Both said they close at 6pm........ Drove down at 4:50pm to talk to an agent today and guess what, doors locked with no one in sight and the sign on the door said they close at 5pm. Update your hours of operation and at least have someone there till 5.

Outstanding, Honest, and Seamless Medicare Guidance - Nina Szutu is the Best!…read more I first went to KCAL Insurance in mid-2025 to get my mom enrolled in Medicare, and Nina was our account manager. From day one, she was exceptionally professional and worked with incredible efficiency. What set her apart was her transparency--she clearly explained the essential pros and cons of several plans she recommended. She also helped print out the essentials of multiple insurance information for us to refer to later. We selected the plan that fit my mom's needs best, and it worked out flawlessly. When my mom's specific needs shifted in 2026, and my dad also reached the point of needing Medicare enrollment, my parents went right back to Nina. Once again, she made the entire process completely smooth and frictionless. Nina is upfront and honest about how different plans operate and how representatives work with providers, giving straightforward insights into the advantages and trade-offs of every option. If you or your family need expert, reliable, and stress-free help navigating Medicare, see Nina Szutu!

I was shopping around for insurance quotes, Amy was great! She was super helpful, quick to respond,…read moreand really patient with all my questions. She took the time to walk me through different insurance options. Really appreciate her help and would definitely recommend her!

Jack helped me out at the last minute with Landlord Insurance. I had already gone to all the major…read morecompanies and none of them were issuing Landlord Insurance policies, but Jack worked his magic and found me a suitable one in a matter of two days. He definitely went above and beyond, and I highly recommend using him for any and all of your insurance needs. On top of that, he's just a really great guy to work with!!

Excellent agent and human being. I got my car, my auto and my KFC franchise insured here. Thank…read moreyou, Jack, for all your services.

Rosie is the best agent I have ever had!! My daughter just…read morestarted driving and we were unsure what our next steps and/or our best options would be to get her insured for 1st time driver. She helped us so efficiently and with such patience that is truly hard to find these days. Rosie has helped me with so many different things from a simple paying a bill to I couldn't find my insurance card and she was able to send me my copy ASAP when I needed it urgently The reason why I wanted to take time to do a review for her today is because I have had to reach out to her for several different things on several different occasions and one thing that was consistent was her patience and friendliness and kindness. She truly is an asset to Allstate and when I think of Allstate, I think of her! Thank you Rosie!! (Rosario D)

Cristian was so helpful in helping us with our claim. It took a lot of stress off us in this trying…read moretime. We were able to expedite our claim to get our car repaired. Thank you Cristian!

真是名不虚传！能帮客户找到价格合理，财务状况良好的保险公司！ Long story short，房屋保险续约时被涨价 100%!…read more找了其他经纪，或者找不到保险公司，或者价格也很高。朋友推荐了林大卫保险，很快给出报价。几天之内就搞定，换到新保险公司。 Truly lives up to the reputation! Able to help clients find reasonably priced insurance companies with good financial standing! Long story short, when my home insurance was up for renewal, the premium increased by 100%! I contacted other brokers, but either they couldn't find an insurance company, or the prices were also very high. A friend recommended Topco Insurance, and Mr. Chang quickly provided a quote with reasonable premium. Within a few days, everything was settled and I switched to a new insurance company.

I had a wonderful experience working with this company. It was strongly recommended to me by my…read morein-law. The agents, Sam and Brian Easton, were very enthusiastic and effective. They quickly found a good quote for my home insurance and completed the transaction in a timely manner. I really appreciate their kind service.

So I was referred to Abraham Ko of Master Insurance by my realtor buddy (who I trust with my life;…read moreso by proxy, I also trust Abraham haha). My insurance stuff is pretty complicated. Rental condo, my own home, auto, etc etc... It's already stressful as it is to purchase a new home, move in, and get everything ready. Mine is a fixer-upper too, so it's been busy! He worked tirelessly to get me the best quote for all my insurance needs. This dude is a walking encyclopedia of all things insurance. He explains everything so concisely and clearly, and even when he didn't have to, worked around my schedule to give me coverage tailored for my household. It's just so great to not be able to worry about looking for rates and stuff that's all out there. Abraham went above and beyond as he is someone who went through all the legalese, talk to all the other companies on the specifics of coverage for me, and gave me the best rates; and translated it all to me. Because of his great experience, he gave so much great advice on which coverages to choose. His life is probably nothing but thinking about insurance hahaha. I ended up with coverage that provides very very good coverage for the premium, and I really couldn't have done it without Abraham who just stuck it out for me. The dude hustles for his clients, and I have nothing but immense gratitude. A good broker is a must, and Abraham is the best.

Good customer service skills and polite Very helpful and get…read moreback to customer with timely manners.

I had a difficult time finding car insurance on my own, and Stephen made finding it quick and easy…read more I was able to get car insurance over the phone at a great price. I will definitely come back again for any of my insurance needs. He was very patient and easy-going. Very pleasant to talk to about what I needed.

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.