Was in and out within 5 mins for my live scan- highly recommend!…read more This business opened 30 mins earlier than other Live Scan options and I needed something ASAP and quick. There was free street parking out front and I was their first customer. The office was quiet, clean and comfortable. They got my live scan finished within minutes and I couldn't be happier. Thanks a lot!

Speedy Live Scan, Lovely Staff .. was very helpful in and out in minutes :)…read moreThank you!

Outstanding, Honest, and Seamless Medicare Guidance - Nina Szutu is the Best!…read more I first went to KCAL Insurance in mid-2025 to get my mom enrolled in Medicare, and Nina was our account manager. From day one, she was exceptionally professional and worked with incredible efficiency. What set her apart was her transparency--she clearly explained the essential pros and cons of several plans she recommended. She also helped print out the essentials of multiple insurance information for us to refer to later. We selected the plan that fit my mom's needs best, and it worked out flawlessly. When my mom's specific needs shifted in 2026, and my dad also reached the point of needing Medicare enrollment, my parents went right back to Nina. Once again, she made the entire process completely smooth and frictionless. Nina is upfront and honest about how different plans operate and how representatives work with providers, giving straightforward insights into the advantages and trade-offs of every option. If you or your family need expert, reliable, and stress-free help navigating Medicare, see Nina Szutu!

I was shopping around for insurance quotes, Amy was great! She was super helpful, quick to respond,…read moreand really patient with all my questions. She took the time to walk me through different insurance options. Really appreciate her help and would definitely recommend her!

Very responsive and friendly to solve all my issues and questions when I need immediate assistanceread more

Allan Cheng's office is fantastic!…read more My family and I have had great experiences with our agent Allan and the policies he's written for us. He makes everything very clear and is very responsive. Get a quote with Allan's team :)

Highly recommend Lawrence Ku at Farmers Insurance! Lawrence is professional, knowledgeable, and…read morealways willing to go the extra mile to help his clients. He is patient, responsive, and takes the time to explain everything clearly, making the entire insurance process smooth and stress-free. Excellent customer service and a pleasure to work with. If you're looking for a reliable and trustworthy insurance agent, Lawrence is definitely the person to go to!

I had a good experience with this agency. The service is good and they are patient! Thank you a lot.read more

I had a difficult time finding car insurance on my own, and Stephen made finding it quick and easy…read more I was able to get car insurance over the phone at a great price. I will definitely come back again for any of my insurance needs. He was very patient and easy-going. Very pleasant to talk to about what I needed.

Super nice and helpful guy. My insurance rates went up this year so I gave Stephen a call. He…read moreexamined my current policy and gave me some suggestions in addition to explaining all the recent changes in the insurance industry for me. A+ customer service experience.

Hands down the best insurance agency in California. We were shopping for our family auto policy (5…read morevehicles & 4 drivers) before the May renewal comes up. Our current insurance was reluctant to allow us to add our adult son after he moved back home last month. Steven Lee & his team, Shirly, managed to provide us with a quote, and have our adult son added on to the new policy, all in one business day. Knowledgeable, helpful, and professional. We highly recommend Steven Lee Farmers Insurance Agency.

After graduating college, I was going off my parents insurance and when I got a new car I had to…read morefigure where to buy insurance. I honestly was very clueless about insurance so it was a bit intimidating. I requested a quote through Yelp and they responded really quickly, letting me know that it would be good to go into the office...especially for my first time dealing with insurance myself. Shirley was really helpful and walked me through the whole process and all my options. Thanks!! Would definitely recommend this place!

So I was referred to Abraham Ko of Master Insurance by my realtor buddy (who I trust with my life;…read moreso by proxy, I also trust Abraham haha). My insurance stuff is pretty complicated. Rental condo, my own home, auto, etc etc... It's already stressful as it is to purchase a new home, move in, and get everything ready. Mine is a fixer-upper too, so it's been busy! He worked tirelessly to get me the best quote for all my insurance needs. This dude is a walking encyclopedia of all things insurance. He explains everything so concisely and clearly, and even when he didn't have to, worked around my schedule to give me coverage tailored for my household. It's just so great to not be able to worry about looking for rates and stuff that's all out there. Abraham went above and beyond as he is someone who went through all the legalese, talk to all the other companies on the specifics of coverage for me, and gave me the best rates; and translated it all to me. Because of his great experience, he gave so much great advice on which coverages to choose. His life is probably nothing but thinking about insurance hahaha. I ended up with coverage that provides very very good coverage for the premium, and I really couldn't have done it without Abraham who just stuck it out for me. The dude hustles for his clients, and I have nothing but immense gratitude. A good broker is a must, and Abraham is the best.

Good customer service skills and polite Very helpful and get…read moreback to customer with timely manners.

I just turned 30 and I figured it's time to look into life insurance. I decided to hit up my friend…read moreLinh to get more details and weigh my options. I scheduled a meeting with Linh and Vi. I came in on Saturday morning. Linh greeted me and sat me down with Vi. She was very beautiful and professional. She introduced herself and started asking questions about me. Starting off with age, profession and martial status. She dove deeper and I was comfortable with it. I am not married. I don't have any kids and assets. She picked 15 years pay Whole Life. Let me explain this more. This policy is a 15 pay life. After 15 years, the policy will be paid off and there will be interest and cash value paid into the policy. Interest rate is 3.5% or more based on economy. Interested earned on this policy is tax deferred soI don't have to pay taxes on the money I earn! I was very informed during my interview! I highly recommend talking to Vi or Linh.

The worker at this location need to work. They are not doing their job. I call multiple times and…read morenot able to assist anything with my policy. I would recommend you all to go somewhere else if your assigned agency is at this location. I had already switched to other locations.

I have been with them for years since we moved to LA. The insurances seems reasonable and clams…read morewere processed quickly. Also I called to pay my bills was very quick and easy, especially the staff there were very helpful and friendly. I highly recommended.

We have been customers of Lily's for about a decade now, and truly appreciate the professionalism…read moreand reliability her team has consistently delivered. Highly recommend her services!

Sharon is a very professional insurance agent. She doesn't try to sell you anything, she gives you…read moreall the options that's relevant for you, and let you make your own decision rather than pushing you to buy a more expensive premium to make more commission. We made an appointment to inquire about life insurance on Saturday as we usually work on weekdays and when we arrived, she quickly settled us in. We were there for more than an hour and I did feel bad because it seems like her and her son had to be somewhere but were stranded here because of us. But she did not make us feel uncomfortable or rushed us or anything, instead she was very professional. Would definitely recommend to friends and family.

Do not use this insurance company to obtain insurance. Insurance agent Sharon is the worst but I…read morewasn't 100% sure until now. She helped me get insurance Sept 2016 and initially seemed pretty helpful and nice. She had a quote from Mercury for me and then I realized that I might qualify for additional discount because of a credential I hold. She told me she can't update the quote since there's an existing one but once I accept it, she can talk to the underwriter and change it. I should have known better but since she was referred to me by a friend, I trusted her. So, I accepted the quote. After that, she stopped responding to any follow ups from me about the possible credential discount. (Not even "Hey, I looked but looks like it won't qualify you.") I let it go because the premium wasn't super high anyways and because she's a friend of a friend. So at the time she had also told me I have to keep the policy for one year before I could cancel it. So fast forward to now, I am canceling my policy. Her coworker, Susanna, helps me (Susanna is actually quite nice). I cancel on 17th and premium is still deducted on the 20th. Susanna ends up having to tell me I can't get the premium back because of the cancellation fee because it takes Mercury a few days to process the cancellation. As we talk about this and I am getting upset that I wasn't told about this cancellation policy, Susanna turns the phone call over to Sharon since it was Sharon who initially sold the policy to me. Sharon and I debate and argue over this because she never mentioned about a cancellation fee except for if I didn't keep my policy for at least one year. At some point she tells me that if she goes to buy new insurance, she would have asked about any cancellation policy. So apparently it's my fault for not knowing clearly when she said just keep one year and after that you can cancel. Anyways, she ends the phone call with, so are you cancelling? I told her I already canceled and she said: "Okay then, I can't help you." And hangs on up me.