Barbara is very good and professional. She is very helpful to listen to what I needed for Medicare…read moreand explained well regarding the essentials terms for Medicare. Thank You

KCAL Insurance has been serving the Los Angeles area for many years and is well known within the…read moreAsian community for its reliable and trusted service. I first worked with KCAL 15 years ago, and after recently returning, I'm genuinely impressed by the improvements and the outstanding work they continue to deliver. My agent, Lam Cheng, is highly knowledgeable about Medicaid and Covered California and has been an excellent resource. I also want to commend the KCAL management team for their strong commitment to quality control--they carefully review every negative review and take action, which impressed me. I highly recommend KCAL Insurance and Agent Lam Cheng to anyone seeking dependable insurance services. KCAL deserves FIVE Stars!

Really appreciated for Emily Yau who assisted me and my family for the health insurance. I believe…read moreshe is one of the best agent in this industry.

Never knew I could switch to another medical Advantage plan called "Clever" which provided me…read more$105/month to buy groceries at TS Emporium. Thanks to Allie who helped me doing the switch.

Normally I'd prefer to connect virtually due to COVID, but I have so many insurance questions that…read moreI need to ask an agent in person. And then I found this place on Colima closest to my home, and they can speak Chinese, which is definitely a plus. Stephy is really knowledgeable about covered California, and she helps me fixing my premium issues and switch to the doctor that I prefer. Thanks to her! I'm more confident about my coverage and what I've sign up for. Recommended to anyone need advices about health insurance. Hint: even though they took me in without an appointment, I've been told that you will need to schedule ahead due to limit staff and COVID regulation.

I usually go to their Rosemead office, but today I went to Apac branch office at Rowland heights…read more They are very helpful and efficient. Kerry help me to update my CCA in couple minutes. Save me a lot of time. I will definitely recommend my friends to go there.

Thank you to Pepper Hu insurance for working fast and efficiently on providing and guiding me on…read morethe best home insurance policy the best fit my needs. I want to personally thank Esther Zhang who was very helpful and responsive in all requests and questions I had regarding my insurance needs. I especially appreciated her thorough email responses, providing exact details of what each policy offers and exactly what is needed on my end. This made insurance shopping a breeze, especially with most insurances/brokerages providing very vague initial email responses. Providing an initial email with exact quotes and policy coverages made picking a policy fast and easy. Not only was Esther very professional through email communication but also through the phone. I personally prefer fast and quick service through technology (e.g. electronic signature, autopay/direct deposit) but I also appreciate that Esther was always available on the phone (during normal business hours) to confirm all transaction details that were performed electronically. Thank you Esther and Pepper Hu Insurance. Will definitely recommend to those who are shopping for insurance.

Not appreciating insurance Agent , I referred her client and my client Lagreeology wellness studio…read more purchased insurance premium from her , and when I was trying to refer her more clients , she was very rude and blocked me immediately saying I bothered her and her team . Very unprofessional and rude !

Had to switch insurance companies after my previous carrier stopped doing business in my area…read more Spoke to many different companies and agencies as my last agent was great and I was looking for someone comparable. Really comfortable with my pick of Jason and his team so far. Not only is he knowledgeable but he's also extremely personable. I've felt completely at ease every step of the way so far and I'm confident in any help if I require any future claims.

I was referred to this place by a friend for home owners insurance. I sent an email for a quote and…read moreI never received a response via email so I decided to call. The girl who answered honestly was the worst. All I wanted was a quote and it took over an hour, took her 15 minutes to get my name and DOB, I was placed on hold for half of this 25 minute call and was then asked to call me back. Got a call back an hour later from the initial call to ask for receipts and backups from the prior owner on the leak they had. What in the world is this! I've never heard of any places asking for all this and this is just for a QUOTE! Extremely frustrated for wasting my time just to attempt to get a quote where StateFarm and Connect both gave me a quote in under 15 minutes. I told her to just give me a quote as I have nothing and she quoted me $1600 for now. I expressed how irritated this whole process of this place was and to cancel everything I have asked for. This girl needs some customer service and knowledge skills. Putting a potential client on hold for half the call is not cool, telling me you need someone to look over your quote because you're unsure. Someone should of been on this call with her There goes my business for you.

Debbie is great! Always greets me with a smile whenever I go inside to pay for my insurance. She…read morealways offers to go over my auto insurance to make Sure everything is correct and up today. Give her a call for car insurance!

Matthew was very helpful in setting up my new auto insurance policy. He made the whole process…read moresmooth and easy. I'd definitely recommend working with him.

I would like to Thank you all the team members excellent service. They are respond fast, also care…read moreabout the clients. I will definitely referral othet Friend. Looking for Betty/ Ivy!

Always a pleasure getting quotes from them, soecifically Bing! I have gotten my insurance through…read morethem for years and they have always provided a quote way under any commercial provider like geico or statefarm.

Rowland Insurance agents are wonderful! I saw their ad and called the office. The representative…read morewas very welcoming so I stopped by their office. All the staff was very helpful and informative. I was trying to get a new auto plan for my family. They match me with a better coverage for a lower rate than what I was getting. The agents are all very professional and amazing! Would definitely recommend them to others!

They helped me to find the right insurances for all of my needs. Everything from my business to…read moreauto, home, life and health. I've referred some of my colleagues to them as well and they all agreed that the customer service was great.

We've been with Partner Agency for over 10 years and this review is way overdue. They have always…read morebeen extremely helpful, responsive and kind. Monica Cook has been my representative and she's been always on top of my policy, reminding me of changes that could save me money and help me. I wouldn't trust my insurance to anyone else. Thanks Monica.

Jack the agent at Partner Agency Insurance was very helpful in arranging new auto insurance at a…read morereasonable price. He seems to be well qualified as an independent agent.

I had a problem with my auto insurance, I was being overcharged for the mileage on one of my cars…read more I contacted Christine, and she went above and beyond to help me. Thanks to her, my payment went down. Christine is very attentive and helpful, and most of all, understanding my needs. Great customer service.

You can get satisfy answer about your policy here.Agent June Wang is really nice and helpful…read more Highly recommend.