Great LBS always willing to help me out with some issue with my bike, even if it's to say I should take it to another shop with more experience with my bike. Honesty goes a long way with me and I would recommend this shop to anyone from newbie to advance types. read more

The service here is SUPERB!! My friend must have tested her bicycle about a thousand times before she finally decided to buy it, and the staff was incredibly attentive (not to mention patient). On more than one occasion her test drives lasted a few hours. The staff is knowledgeable, friendly, and really love bikes. This is by far the coolest LBS (Local Bike Shop) I have ever been in. They have a very good selection of cruisers and casual bikes, as this appears to be the majority of their business, so if this is what you're looking for I highly recommend Metropolis! Unfortunately they aren't a Specialized dealer (and I had my heart set on a Specialized Sirrus) so I ended up purchasing my bike from the LBS 2mi from my house. However, I would more than happy to drive the 30mi to Metropolis for tuneups and accessories in the future. read more

This place is great. They have loads of bikes in that little shop along with everything else you need. But yet it's not a pretentious place with spandex-clad bikers in clip-on shoes looking down their nose at you. The staff was very helpful and the lifetime service on the bikes is awsome. Thank you Metropolis Bikes, and thank you Yelpers for steering me (pun intended) to this great shop. read more

Great Bikes! Great People! Great Service! Bring on the great fun!!! I found this place through yelp, and I found a fantastic bike that is just what I was looking for, plus it was a model that is being retired so it's not easily found anywhere. I'm very excited about my new bike. The experience at Metropolis was superb! Thanks!!! read more

I've lived in the area for many years and Metropolis is my go-to spot for tune-ups, tire changes and miscellaneous parts and accessories. These guys are hipsters who 'get it.' You get none of the 'oh, you mean for, like, a "fixed gear?"' attitude from these guys. Nor do you get a 'who is this dinosaur' eye-roll when you have problems with your shifter. Everyone who works here rides and they love it, but there's no judgment if you're a tenderfoot. Prices are competitive and the mechanics are solid and pleasant people. The owner is also totally cool and they usually have a really attractive young woman operating the register. What's not to like? read more

This shop is so awesome. I had locked my lock on my bike and lost the key. I waited so long to get it cut off that my tires needed major air. I rolled my bike in here and they helped me out no problem! Bob worked so hard getting my lock off- he is the MAN! They filled my tires and I was back on the road in no time. So thankful I found such an awesome place so close to me! read more

Just the best. Service is A+, and they care about you and your bike. There's no reason to go anywhere else, in my opinion

Super nice and friendly shop. Had to get a new crank arm for my bike and being a Dahon had to order it... Part came in really quick and put on my bike within 20min and had me on my way... Staff is really friendly and knowledgeable. Definitely recommend to any in the area. read more

Came in looking for a commuter bike, after not having ridden a bike regularly since childhood. Everyone was super cool and informative, without any pretentiousness. I got a good price on a great bike, and I left feeling like I got everything I needed. read more

Only so often does a bike shop, come along that exceeds your expectations, this bike shop does just that. Adam, Bob, Kurt and Sophie, the dog were awesome. My wife bought me a bike for my birthday. Given that I haven't ridden a bike for longer than I can remember, we had no idea what to purchase. Adam patiently tested multuple bikes with me, while Bob helped my wife select all the accessories that she wanted for me to have, while deftly guiding her away from making me look like a robocop on a bike. All in all, we walked away insanely happy with a bike worthy of Batman and just the right amount of gear. This bike shop is definitely going to be a go to for us. And given how much I enjoy riding the bike we might be back soon for trail tires! read more

Buying a bike is a big milestone in a kid's like. My son had this big fear about buying one! Wow! What a team here. From the very personable owner, to the sweet manager to the absolutely incredible josh (very kid- friendly all around great guy) these guys made the experience so enjoyable!! My son is super excited to get a bike and start the adventures...They adjusted everything and even put training wheels on!! My husband bought our bikes from here for my 40th bday and we are gonna buy our Son's too. Anybody and everybody looking for a bike should run to metropolis! You can't go wrong!! read more

A casual Rider Bike Store... Then it deserves 5 stars Advanced Rider Bike Store, meh, 2 stars. Casual: Friendly non-eliteist staff, large selection of crusiers, townies, and electras. Tons of excesories, and a dedicated sales person. No sales presure, and they are willing to walk you through what you want and need. I took my little sister here to buy her beach cruiser. Advanced Rider: Decent Labor costs at market rate. Very poor Road Bike selection and only slightly better Mountain Bike selection. Very few major brands, no higher end brands, and i doubt the sales persons knoweldge of road bicycles. Over all not a bad place. But if you are a bit more of a serious rider there are better options. However, if you just want a weekend bike, or a transportation bike this place is excelent. read more

I have been in here quite a few time's for repairs and just to buy accessories. Its a great shop with beautiful bikes. The cruiser's here cost more than chubby's but the service is so much better. I always get my repairs done on weekday mornings because there's not to many customers. The repair man is very nice and I always appreciated that the sales people are not to pushy and make me feel comfortable. They even give me options on buying used parts if I don't want to spend much on the repair. I don't know to much about bike culture but they make you feel welcome this wins points from me. read more

My friend and I went to 3 different bike shops looking to purchase beach cruisers before being sent to Metropolis and we wished we didn't waste our time and had started there, because they had everything we were looking for and more! The owner, Brad, recommended a color that they didn't even have on display and pulled one out of their stock and built it for me. His guys were so helpful, and 3 guys worked on the 2 beach cruisers we bought, putting everything on them, helping us with locks and pumps, and even getting them put in our SUV to take home. We love this place!! read more

I'm changing my review. It was a long time ago. I'm going to take my sabrosa in there. If they can get me fixed by new mechanic I'll review good. We will see. read more

Excellent mechanics, service and parts. My bike was in a sorry state when I brought it in. I got it back better than ever. They went the extra mile and I am grateful every time I ride. Thanks! read more

May I say I was taken back by the customer service!!! WoW Now these guys know how to be a true customer representative! Spencer helped us out & not only did he walk us over to the bike but remember my name! He knew his store & products! Had us test ride any bike with out hesitation. Even got to meet the owner as he worked on a bike. These bike are all made in America. Didn't buy the bike .I most definitely will be back to purchase & recommend this bike shop. These guys know there product . I didn't feel pressured to purchase. I'm 100% Impressed with these guy's friendly attitude!!! You guys Rock!!! read more

this is the place to go for beach cruisers and around town bikes! very female friendly environment (as opposed to most other shops) and knowledgeable staff. there is a reason why this place is consistently ranked as one of the best shops in the country! read more

yup. what they said. stopped by twice, and called once. very helpful folks. i liked them so much i paid a little more to buy there. i grabbed my girl one of those julias cruisers for her b-day. one problem, this thing doesn't have gears. they say no problem. i say what! they say we can make it have gears. problem solved. now my girl will be cruising around with a souped up julias cruiser. she'll be the talk of the cruising town. never felt pressured to buy. people were cool. didn't get a deal, and i didn't ask. free tune-ups for life, what better deal can you get? if you're a mooch, and LA has more than any city I've been in, please stay away from MY bike shop. you guys get in the way. best bike shop I've been in around LA. read more

If I could give this place 10 stars I would! This place is the best! Spencer helped me soo much and was there to answer all my questions! He spent so much time with me making sure I found the right fit for me! I didn't feel pressured at all to buy the bike but he was so nice and really made me feel so comfortable and happy! I would recommend this place to anyone! I also couldn't drive the bike home so they delivered it free of charge! How nice!! I was literally blown away with the amazing service and how nice everyone is! I'm so happy with my bike and I'm happy I could give my money to them because they are all great! read more

First time I went there they repaired my bike tire for cheap on a bike that was not one of theirs. Received a bike as a gift from here a couple years ago. Have had 2 tune ups free of charge since my bike is one of theirs. The last time it took a couple days for them to get to it but my bike is working better than ever. I did go on a Saturday so I'm sure they had a lot of bikes to get to. They were really nice and helpful with the questions I had. read more

Another incredible experience at metropolis bike shop! We were buying a bike for my mother in law and they were fast, kind and very thorough!! It was crazy but the owner's wife and the owner brad even came out!! They not only helped us put it in the car but were so warm and sweet! We may buy everyone a bike for every gift! Run or bike or fly to this place!! read more

I have purchased two bikes from Metropolis and I'll buy more from them. Their selection of bikes is unbelievable and the service is unparalleled. Everyone is helpful and they go out of their way to make you feel comfortable and to ensure you get exactly what you want. read more

Great little mom and pop bike shop. I went to get a new lock, chain and some screws to be tightened which all went down smoothly. I have a beach cruiser and lately the miles I've put on are getting to her. :'( It's nice when you see the employees who like to be cheerful and act as if you're one of their buddies now and again. I had the owner approach me a few times to ask if I needed any assistance and she pointed me in the right direction of a decent lock that is guaranteed safe, and to this (thank god) my bike has been in excellent safety. Come here when you need a quick fix on your bike. For the most part, most of the parts I needed were fairly cheap. read more

a couple of weeks ago i decided i wanted a bike. i hadn't ridden one in years, knew nothing about them, i just wanted one. i had never owned a good bike, just kind of crappy, low-quality ones. i was thinking of just going to target because i thought they would be cheapest there (totally not true). before going, i decided to check out my trustworthy friend YELP, to see if it had and better suggestions for local bike shops. to my surprise, one of the highest rated places (in all of los angeles) was conveniently located in the valley near where i live. metropolis. i read every single review and got really excited about this place! everyone had written such good things about the selection, the cost, and the KNOWLEDGE and friendliness of the employees. in hopes that this place would be exactly as described, i decided to go here for my bike. every positive thing you will read about metropolis is true. i came in here with high expectations and left completely blown away. like i said, i had no real knowledge about bikes going into this. i told them (i talked to a few employees but was mainly assisted by the owner of the shop, whose name i forgot) what i was going to use the bike for and they gave me three different options to try, all within the range of what i needed. i was able to ride all three around multiple times (as much as i wanted) until i decided. i even tried another one of the same model, just because the seat was slightly different. not only would they have let me ride every bike in there if i wanted to, but they answered a million questions i had. not once did i ever feel stupid (even though my questions were). they knew the answers to EVERYTHING. this was NOTHING like going to target for a bike. there, i would have had to look around myself and figure out what bike i wanted on my own. i can't even imagine what type of WRONG bike i would have picked out without the proper assistance. the prices here are what they are supposed to be, mostly MSRP, nothing was jacked up for extra profit. target is no cheaper than this place at all, and the help you will get at metropolis (over target) is PRICELESS. all bikes come with lifetime service. if i ever have a weird problem i can't figure out, i can bring it back and they'll fix it! that alone is worth extra money, that i didn't even have to pay! my bike-buying experience was more fun and satisfying than i ever could have imagined. i ended up with a schwinn sierra GS and it's amazing for what i needed/wanted. i already am thinking about another one i saw there that i want! and i just got mine today! i guess i better slow down with the bike buying, but man, after this experience, i just want to keep going back! i would give them 10 million stars if i could. for the pro, the not-so pro, the price conscious, the big spender, whatever kind of person you are, if you are looking for a bike/repairs/accessories, THIS IS THE PLACE TO GO. read more

Great bike shop! The help here is fantastic. The guys will make sure you get whatever you're looking for and are happy with your purchase.

This local bike shop is right around the corner from our house - and they are as helpful as it gets! We go there every few months with our son, bought our bikes there, and their service is always top notch. Whether we need something as simple as a tire inflated, or a full tune up on our bikes, or some new equipment - the staff at Metropolis is always super helpful, and go out of their way to make sure we have everything we need. read more

I bought a bike here and they are fantastic and are soooooo helpful and knowledgeable. This is the only place I'll go to from now on to get a bike. They are awesome. Andrew and everyone are amazing and super helpful and super cool. Definitely going to come back. read more

Great shop! Fixed up my bike, needed a tune up and a new chain and they didn't charge me labor for installing the chain. Very nice people working there. I will go back if my bike needs other work done. read more

What a horrible experience. By far the worst bike store I have ever been to. The staff is completly incompedent and very rude. The two girls behind the counter were clueless. Save yourself some time and just go to Universal Cycles instead. read more

My wife and I wanted to get two bikes, a car rack, helmets, etc, before going on a trip the next weekend. We started at Metropolis because of the great reviews on Yelp. Brad, the owner, helped us find the right bikes, but they didn't have a bike rack in stock for us. He said they would have it on Tuesday, or definitely Wednesday. He also told us he would give us a 5% discount on the bike, the accessories and 1/2 off the car rack. We went to another store looking for racks, but they didn't have the bikes we liked. My wife went back on Wednesday, but they still didn't have the rack in. They said they would definitely have it in the next day, but again it wasn't. The rack was finally in on Friday afternoon before our trip. My wife called to confirm the price. Brad confirmed again that he would give us the rack for 1/2 off the $165 list price. When we went to the store to pick everything up, suddenly they wanted to charge us full price for the rack minus a $5 discount. Brad was nowhere to be found. When I pointed out that other stores had the exact same rack for almost 1/2 the price, they said we should go ahead and buy it at another store. We walked out of the store and received better prices and much better service at The Bike Connection in Sherman Oaks. read more

Got my folding bike fast and easy, no upsell! Was even happier when I got home and saw that the price of the bike was the same as the lowest online price I could find. Highly recommended! read more

they probably have really good bikes, but none of the employees talked to us as we walked around the store looking for 2 bikes to purchase. not a "hello" or "someone can help you in a minute" or "just ask if you have any questions" or a nod. they seem to have a large selection but we like for people to talk to us before we invest. surprising. read more

I have taken my bikes there for several years. I took one of them in for a tune-up. The guy told my they weren't servicing any bikes and didn't know when they would be again, "because we have a lot of bikes to build." That's the first and only time I've ever heard that from any bike shop (I've been cycling over 20 years) I sent an email expressing my dissatisfaction. They're reply was "try a different shop (and suggested one) I'm sure you'll like them." By far the worst customer experience I've ever had at a bike shop. read more

Brought my Trek mountain bike in for a tire exchange (mountain to street), they sold me on 2 new "heavy duty" tubes and a 50 dollar tune up, fine whatever. 89 bucks later. The VERY FIRST RIDE after picking the bike up, I get about a quarter mile out and the back tire blows out. Mind you this is the same concrete path I've been riding for about 2 months now. I go immediately back to Metropolis to tell my tale and the very rude girl behind the counter basically tells me that I'm S**t outta luck, and that they can take a look at it but at my expense. I pick up my bike and tell her that I'm not liking what I'm hearing and that I'll go somewhere else. She then gives me a "whatever, have a nice day" (super sarcastic and quite b*tchy). I'll never go back there. There are too many bike shops in Noho to deal with rude customer service. read more

I went to three bike shops before finding Metropolis. They were fantastic. Jimmy helped me get a bike and made several crucial adjustments, including labor intensive parts replacements to make it work. They have a customer for life. read more

Great local shop. Excellent parking and inviting displays. Helpful and polite staff.

Seriously the only place we bring our bikes. The guys here take care of you. Andrew wouldn't even let me tip him when he went above and beyond. He helped me understand what was wrong with the bike and what parts I would need to buy to fix it. He helped me get my bike out my car and went on to even make the repair (not a quick easy one either) right then and there even after telling me I had come in to late for repairs and would have to wait through the weekend. Andrew took care of it and I was able to take my bike out within 30 minutes. These guys are great. We walk in with an issue and they're amazingly quick to get us out and back on the road. They're friendly customer service and smile go a long way :) read more

Daniel was very helpful in deciding on which bike suited my needs. We have been to several bike shops, and wanted to find a bike I would want to ride. He was knowledgeable and patient and kind. He showed me a range of prices of bikes and found us a great value! I highly recommend this shop. read more

Even thou I didn't buy any and asked thousands of questions the owner was very kindly answered all my questions! They got many different kinds of cute cruisers also read more