If you want to waste your day listening to everyone chitchat this is your place to go. Horrible…read moreservice all around from cell to customer. I'm so glad I switched carriers.

Save your time and money, never transfer over to this company. They will take your money and take…read moremore for any reason. I've been in an active feud with them to get my old number ported out of their crappy company with no avail.

I had the best experience at this location! The store manager and Oliver and Emma were so friendly…read moreand helpful. I was dreading coming in but this team is so awesome, I'll be back!

Everything about T-Mobile is horrible in this area. The WiFi they offer is trash and can barely…read morehandle one device and then their phone service is also trash due to barely having service anywhere you go. Highly recommend you look somewhere else besides T-Mobile for phone and WiFi service.

Highly recommend this business! The owner responded to my message quickly with a fair price for my…read morephone screen repair. I went in this am and was helped quickly. Staff was professional and friendly. It turned out I did actually have a screen protector so I just had to replace that and it took just a few minutes. Easy peasy!

If I could give more than five stars I would. I am addicted to my laptop. Imagine my horror when I…read morerealized laptop wasn't charging. Took it to this business and learned that a small piece of plastic chipped around the area where I plug in my charger. My battery isn't removable so they ordered a new piece that came in quickly. I live in Georgetown, but it was totally worth the drive to get my computer repaired by nice people! They responded right away to my cry for help. Other businesses that waited too long lost out. Will definitely refer friends here for their computer repairs!

I came in Saturday to upgrade my phone and had a great experience. Literally so helpful and went…read moreabove and beyond. They mentioned watch discount with my plan, so I came back today with that in mind. Night & day difference. The girl was zero help. They didn't have them on display so that was fine but she couldn't answer any of my questions. I just wanted to know the difference in the models. I finally just said 'I guess I'll do more research online', she responded with 'ok' and that was that.

Very poor customer service. They would not help me with my account, nor would they provide me with…read morethe phone number of someone who could. I transferred all of my lines to Verizon after the poor customer service I received from them.

Super helpful. Soleil helped me so much, cancelled 2 lines, filed and insurance claim with me and…read moregot me a screen protector a d went above and beyond in her service!

BEWARE, of these T-Mobile Representatives sharing your personal data such as Driver's License…read moreinformation, phone number, etc. to scammers, gang stalkers, and hustlers within the community utilizing Meta AI glasses to capture personal data. While in-store trying to change my phone#, the representative tried to push certain numbers off on me. Typically these phone#s have constant scam calls and FaceTime scam calls. I wanted a particular area code & zip code that I mainly conduct business. The representative writes my new number in large print on the top of the confirmation sheet. Mind you the sheet has the new number written in small print. But to ensure the number was visible with the Meta AI Glasses he wrote the number in large print. The new phone number I received was hacked and the entire phone had to be reset with all logins & passwords changed within 24 hours from the in-store visit. Also, it took several tries for him to capture my Driver's License for account verification. Again sharing personal data to these scammers within our community. This didn't click until I woke up the next day and my phone was hacked. Do not go into these T-Mobile stores to update your account, change your phone, transfer data, etc. Call 611 for customer support for any general concern or technical support at 1800-692-7753.

As I sat for about 2 hours I observed the Mexican representative taking care of all the Mexicans…read moreshe could regardless of the time others had been waiting. I observed her seeing people who came in after ot

I ordered a phone from spectrum to my house. It was stolen in the middle of shipment from FedEx…read moredrivers spectrum is making me liable for the phone and making me call the cops make a police report prove that I'm not liable for it even though I never received the phone, I would never recommend getting a phone from these people.

No stars! If you have AT&T run, don't walk and disconnect the service immediately. We've been with…read morethem since it was SW BELL. My grandmother was a switchboard operator. We had the first cell phone, a brick flip phone, in 1996.Now all the years later they have gotten so big they have forgotten the long time customers. I switched service to Verizon because the price was getting higher and higher. Without any help from the company at all. Then the STOLE money from my mom's acct and will not investigate properly to find out it was not an authorized payment. So now we are $400 in the hole and ATT doesn't care. I sat in hold with their "customer service" for 2 hours and 45 minutes only to be told they would not reverse the charge. So take heed and get off their service before they steal your money out of your bank accounts.

Listen, Saul is absolutely amazing. We appreciate everything he did for us. Taking the time out,…read moreexplaining everything, making my husband and I feel comfortable with switching to At&t. If you're looking for amazing service near this location, ask for Saul.

If I could give 10 stars.. I absolutely would! These people are the real deal. I had my lightning…read morecharger break off into my phone and came in to see if they could fix. I was in and out within 3 minutes and the cost was EXTREMELY generous. Lady up front was so sweet. I HIGHLY recommend this place for any issues and will be coming back for any problems I have in the future. Danny

I paid about $80 to get a new battery installed because mine was at about 35% of its original…read morecapacity, and the new battery is also about 35% of the original capacity.

We went to Best Buy with an Amazon locked out screen. It took about half an hour but Evalyn found…read morethe issue. She was amazing! Highly reccommend tjis syore and HER! Thank you so much for fixing our problem!!

Adrian was very helpful today. I was looking for a specific speaker and the first lady took me to…read morethe wrong section of the store. I found Adrian, and he brought me to the right section of the store of the speaker wasn't there. He couldn't locate it on the app. We walked to the register to look through the computer and the location was wrong. He pulled in a coworker to help roam the store and eventually he was able to find it. I am very grateful for him saving the day.

Austin Cell Phone provided fast friendly service when I cracked my phone screen. Moving forward I…read morewill only bring my phone here and recommend this place for phone repairs!

Terrific! Replaced speaker in my iPhone in about 10 minutes at a very reasonable price. Excellent…read morework!