We were traveling through Alabama when our Chevrolet's transmission began to run hot. We stopped at…read morethis dealership/service department. They told us we needed a new transmission and it would cost us $6,900!! After questioning them, they then said they could change the transmission fluid, filter, and temp valve for $800 and it would take 4-hours. We questioned them even more. All they had done was take the dip stick out and checked it. Needless to say we left after having to pay them $200 FOR NOTHING!! After leaving and stopping at a transmission shop, we got the transmission fluid, filter, and temp valve changed for $360 and it only took ONE (1)-HOUR!!! I guess screwing people is what they do best!! If you are okay with this, then by all means, do your thing, but screwing people over or trying to screw the ripple over is not okay, I don't care what kind of business you run.

Grandsons truck needed warranty work witch included a new transmission. I took 3 weeks to get the…read morejob done but only 1 day to get in the parts! ( when they finally ordered it). Do not use this dealership for anything!!!

Had a great experience with my recent purchase at Baugh Ford! John and the rest of the team were…read morevery straightforward & honest and made sure that I was able to get the car I wanted and the financing I needed to stay within my budget. They have a great selection of new and used vehicles and the pricing is right. Overall, a great group of people and I would highly recommend doing business with them!

From the owner: Baugh Ford in Clanton is Central Alabama's hometown Ford Dealership selling & servicing New Fords…read moreand Used Vehicles of all kinds. You can't come to us? No problem. Baugh Ford Delivers!

Poor customer service. The guys lie to you and then switch it up. Started with a $500 down payment,…read moreended up with 3600 down payment and an $800/mo car payment. They take no responsibility. They do not care. It's all about lining their pockets.

My experience was horrible. I will never use this dealer again. They took no responsibility for…read moremy horrible experience. I feel like they put old tires on my expensive vehicle and they weren't willing to make it right. The salesman also called me a liar when I told him that AAA and a reputable tire company said not only were the tires the wrong size, but they were not the same year as the vehicle. Worst decision I've ever made was purchasing through them.

If I could give a 0 I would. I traded in my car and purchased a car from their lot. Gary checked…read moreout the car for me and said it just needed something minor and Lee said they would fix it. After going down there twice it was never fixed and then the car turned out to be a lemon. It needed over 2,000 worth of work done to it, because it not only was a rebuilt title but wasn't rebuilt correctly or taken care of after the fact. I was denied a Carfax by Lee and had to purchase one on my own. I wasn't given tag information at the time of the sale and had to call numerous times and message Lee on fb. I got it in the mail one day before my tag was due. I felt that I was misled, lied to, and taken advantage of and will never do business with them again. I suggest the same with you. They get their junk yard cars from the auction and they are that junk yard cars and come with MAJOR issues like broken motor mounts, major oil leaks, faulty wiring that could cause fire of the vehicle. It was also sold with tires with wire showing on one of them, and they sell tires. That should be an embarrassment on their part. And don't think you are going to get ahold of Lee the owner on the phone. He never is at the shop and answers the phone, nor returns phone calls, and if you drive down there you will be waiting for a while because Gary pretty much is the only one that is ever there. He will have to call Lee at his house and tell him a customer is there and he will take his time coming to the shop. I have seen people walking around the car lot wanting to buy cars and he loses a lot of business because he obviously doesn't know how to run a business. You have to be present to run a business. Not just put crappy cars on the lot and hope for the best. Don't waste your time with these fools. Take your business elsewhere.

Great service, friendly helpful people! They took my vehicle and restored it to like new! Quick…read moreand useful communication! I'm glad I chose them for my body work. Can't compare the cost because I'm not in that business but must have been a decent quote for the current market because my Insurance Agent paid the claim very quickly without any hesitation!

My 4Runner was hit by a deer and I was so worried about the whole process with it being my first…read moreclaim. They were so good to work with.. got my car in the next day, dealt directly with my insurance.. the color matched perfect. Like it never happened!

Quick routine service by friendly people at a good price. I'll bring my Nissan here again. To me…read morethe peace of mind is worth the drive from Birmingham.

CAUTION...when they are advertised as open....they aren't really open…read more On Saturday, they advertise as being open until 3...but it is all a lie...no oil changes after 2

Brought my new truck in for regular service and an alignment, and the truck came back surprisingly…read morefast. Service person told me the alignment checked out fine, but would not give me the alignment printout ("machine was out of paper"). I wrote to the service manager the next day, and sure enough, no alignment had been performed on my truck. It turns out that the service advisor had lied to my face. I was told he had been disciplined and I would not be charged for the alignment. Avoid this place at all costs.