The male employee was very nice and helpful. I would definitely come back to this business.read more

Fedex delivery is atrocious, on two occasions a signature required package was attempted, but the…read moredriver did not even push the doorbell, I know because it's tied to my phone, what kind of service is that?

Trash. Garbage. Not helpful in the slightest. Driver said my boxes weren't ready when they sitting…read moreby the door clearly marked. I had to take the boxes to them. Terrible service. Zero desire to use them for anything. I get an upset stomach when I see them pull up out front of the office. How can I leave zero stars for this clown operation?

Avoid this location if possible. I've had 3 packages come up missing and have had to go back and…read moreforth with customer support and the call center. These packages are high valued and they just don't seem to care.

I am extremely disappointed with my local UPS facility. Within just one month, **four of my…read morepackages went missing**. These were business shipments, and every missing package caused financial losses and disappointed customers. What is even more frustrating is the lack of customer service. I called multiple times asking for help and requested that a local supervisor contact me, but nobody ever followed up. It feels like no one cares about resolving the problem. Because multiple packages disappeared from the same local facility in such a short period of time, I have serious concerns that the packages may have been stolen while in UPS's possession. Whether it is theft or poor handling, UPS needs to investigate what is happening at this location. To make matters worse, UPS only paid about $100 in compensation for each missing package, which doesn't come close to covering the actual value of my losses. I have been using UPS for years, but the service has become much worse than it used to be. Losing four packages in one month is simply unacceptable. I hope UPS management takes this issue seriously and improves security, accountability, and customer service at this facility.

Stunning that UPS is still in business. Their freight orices are exorbitant, and over the past 5…read moreyears, NOT ONE of my packages has ever arrived within the time frame estimated on their website - I receive a package form these jokers once every two weeks on average. It's a sad day when one of our government institutions (US Postal Service in this case) provides a timelier and more cost effective service compared to a private sector laughing stock like UPS. I wish this combat would just fold, go bankrupt, and go away.

Totally denied that they packed on a pallet two excellent condition speakers and stands that…read morearrived cracked and non repairable . Totally blamed sender aka me, that I sent damaged goods and packed them all they did was pick up and ship. Their pics on their website are years old when they did great friendly work. Now they are negotiating with buyer to repair but that one speaker is not repairable and needs to be replaced with a new one at a cost of almost $8000.00

1. Maryland Navis lists positive reviews on web site but they do not have a portal for feedback on…read moretheir site. They somehow cherry pick the feedback reviews from some unknown source if, in fact, they are valid customer reviews. 2. The pack well but only ship within a small East Coast area: MD, VA. When your delivery goes beyond their area they use third party carriers and, therefore, do not have any control of quality, handling, shipping. That is contrary to their web site disclosure where they will track and keep customers informed. Not true with third party shippers. 3. I complained because the third party carrier stored my delivery for a five-day delay before delivery. I complained to Navis and they never responded. 4. Navis fails in integrity. They hide negative reviews. Can't trust them.

I can't say enough good things about my most-recent experience at the UPS store. As soon as I…read morewalked in, I was greeted by Marcus. He has amazing customer-service skills! I honestly thought I was going to have to do all the work and then just hand the finished product to one of the representatives. However, as soon as I walked up to the counter, I was greeted with a smile. I explained to Marcus what I needed, and he took it from there. He boxed up everything, taped it, and guided me along the way on how I should ship the package to ensure that it is received successfully. He was patient. He was kind. And last, but certainly not least, he was professional. It is my absolute pleasure to provide him the best review possible. I encourage the UPS store to recognize him and cultivate his talents. Lastly, we are currently experiencing difficult times. There are so many angry people who want to be unkind to others. I encourage anyone who reads this to consider that the world needs more positive feedback. Do your part. If you leave a review, think about encouraging a business as opposed to tearing them down. that way, they will be motivated to do a better job the next time.

The worst UPS store. No customer service at all. They won't help you with Amazon package return…read morewhen they have nothing to do and watch you stand on line with the only kiosk in the store. Don't come here unless you want to wait on line for one kiosk to return Amazon packages. They said its their policy not to help you with Amazon return. But I never experienced that in other UPS stores.

Interesting store. They have Bin Wins, where prices are marked down each day. I stopped in to…read moreorder some Expo markers to be shipped to me. Great service!

I was on a SUPER tight schedule and forgot to print important documents. I went to the counter and…read moreI'reka was so quick in getting me everything I needed. Thank you for the quick and great service, I'reka!

It was easy and the employees were very nice. It's close by and easy to get into. If you need to do…read morea quick easy return I would go here.

This is not about the local FedEx offices. This is about FedEx in general. When it absolutely…read morepositively needs to not get there on time, always select FedEx. They will not disappoint.

Terrific place to go to pick up your mail or send mail. people are very nice and professional!…read more Thanks, Matt McKenzie

horrible customer service from Desi the owner. all he cares about is charging you his margin even…read moreif packages don't get delivered. support you local business that puts customers before margin. shame