Jarret is an exceptional team manager and gets five stars. My laptop is happy, which means I am…read morehappy. A while back, I contacted Chipheads for a comparison quote on the replacement of a laptop keyboard and frame after a water spill fried a touchpad. The first place I had visited for a quote was a lovely one-man shop that quoted me $300 minimum for the repair - and that was with full awareness that I'd already purchased my own replacement parts and therefore all cost on his part was purely labor. He also communicated clearly that accessing the keyboard area required moving multiple parts he was not entirely familiar with and laughed that he would have to give me the $2000+ laptop he'd tried to sell me if the repair didn't go well. I left the establishment unconvinced of his capability to fix my also $2000+ design powerhouse that had not left my side since I got her. Enter Chipheads. I contacted via the general email address on the website, outlining the general situation and requesting a quote. Chipheads teammate Scott responded, and the quote he gave was comparable. I then emailed to confirm that I'd ordered the right parts before making the decision to put my laptop basically in the hospital right before I was going to be gone for a full two weeks, so I wouldn't be able to get her back even if the parts were wrong and repairs could not be done. Scott never responded to that email, and I had to leave for my out-of-town event. When I'm home, I rely on my laptop heavily, so dropping off when I'm not occupied with an event is not ideal. When another long event came up on my schedule, I contacted Chipheads again, this time creating a new email thread directing back to the general email address - the previous thread had directed to Scott's email address after we connected. I admit that I was hoping that I would connect with Jarret this time, and I did. He responded not only quickly but also giving me the option of a two-week repair period for less than $200. I'd be occupied with my event for exactly that amount of time anyway, so this was perfect. When I arrived the day before my event started, Jarret was with another guest. Both the impression that the first shop had given me about the delicate nature of my repair and my own experience in tinkering with laptops and electronics in general added to why I specifically waited to speak directly with Jarret given the impression of reliability he gave me in our correspondence. I dropped my laptop off with Jarret the day before my event started. Less than 48 hours later, he called to let me know that my laptop was ready for pickup. That was back in August. I specifically waited to ensure that the laptop was in perfect working order before leaving a review. It's now October. Safe to say, my laptop is in good health. Dropping one star for Scott dropping the ball on communication. Regardless, I'd wholeheartedly recommend Chipheads for your repair and upgrade needs.

I called to hopefully get a quote or know if they are able to solve my computer issue regarding…read moredata recovery. The guy Jared who answered the phone was very rude and unprofessional. He was constantly interrupting me after asking a question and also responding with attitude whenever he spoke. After seeing some of these reviews, I'm glad I called and didn't waste my time going here.

Amazing customer service! Great people and super helpful. Our computer at one of our locations kept…read moredisconnecting from Wifi which left our team feeling frustrated. We called numerous other computer repair companies and were never able to get the help we needed. When called Computer Whatever, they helped us solve our problem immediately!

Amazing job! I was going to throw my computer out the…read morewindow, BUT Abby saved the day! She called me to make sure there was nothing else I wanted fixed on computer! I felt she listened to my concerns, she was very knowledgable about computers and she fixed my computer! Next time I wont wait so long with a hiccupy computer! I will just take it to Abby!!

they picked up my computer, added additional Ram, and returned my computer to me. Their prices are…read morequite reasonable.

Great availability and they fixed my laptop quickly. AND I like supporting small local businesses…read more big thumbs up!

I've been using Computer Repair and services for a few years now and they are always prompt in…read morereplying to my tickets for aid and they always take the time to help me. They are reasonably priced and always quick to respond. I appreciate the service and have never been disappointed. Thanks Josh and crew!!! Nancy Gonsowski

Very well qualified staff and customer friendly. They do quality work and are great at getting…read moreours repairs done as fast as possible.

I did not use their services but this was my experience. I brought in a gaming laptop I bought for…read more$450 a few years ago (it was a Victus of FB marketplace). I set it down and told him it wouldn't turn on and explained what I tried. He told me his rate was $125 per 30 minutes and he wouldn't even touch it until I agreed. So he didn't know if he could even fix it let alone how long or if there would be added costs for the fix. He told me this was a "VERY fair rate". So this was WAY more than I expected to pay being an hour of work equated to over half the cost of my device. I then went to Micro Center down the road who could diagnose it for $80 flat and would help cover any costs of the fix. I went with Micro Center and they fix my computer and returned it 3 days later for $120 total. Now I think this business could've fixed my computer same day but I would've guessed at double the price and I didn't mind waiting. Overall I'm giving this a 2 because it seems expensive and telling me it was a fair rate seemed dishonest. The one employee wasn't overall very mean or anything but he came across as unwilling to help or answer any questions I had.

I have used Keith multiple times to fix computers and buy computer equipment over 10 years. I don't…read morethink you could find a better place to buy a used computer or have your computer fixed.

Mark is topnotch. Professional. Courteous. Knowledgeable. Confident. Trustworthy. My MacBook…read moreAir was eating up hard drive space. After numerous unsuccessful trouble shooting trips to the Apple Genius Bar, I contacted Mark and soon received a text message with a few questions. He met me at my home on a Friday afternoon. We determined my hard drive needed to be wiped clean and reinstalled from my backup. He took my machine home and kept me informed via text. Mark returned the machine to me on Sunday afternoon. Before he departed we turned it on and made sure everything was working . Amazing service.

What do you write about a service that is prompt, incredibly thorough, and a pleasure to work with?…read moreI suppose "perfection" will do.

Quality service with honest and fair pricing. Team Technology was the gold standard in Apple…read morecomputers. I trust you all are doing well.

I was in need of some advice on my Mac. This company was interested in helping me. I stopped in…read morewith my Mac and talked to the tech, he inspected it as i stood there and he fixed it. I was expecting to pay for a new hard drive, maybe more? and this guy did the work in minutes without charging me a buck. Crazy, I think I found the best tech company in the WORLD. Thanks for your time and knowledge, forever grateful. Joe from Stillwater. MN

If you want to deal with wonderful people and get top-notch results, then Snap Print in Hopkins is…read morethe place for you. Joe, Nikkole and William have been fantastic to work with. The crew behind the presses who I haven't met are unsung heroeos. Turn-around is lightening fast and the prices are great. It's a shame I can't give Sna[p Print more than five stars. - Peter / Popco

I can't say enough kind words for Snap Print and how they took care of us with incredible grace and…read moreflexibility. Great value and service! And so fast!