1. Metro Motorcycles

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Neenah, WI

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Metro Motorcycles

3.4 (5 reviews)

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1 year ago

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1 year ago

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5 years ago

Rude people, bought used bike , first ride clutch went out...wouldn't recommend them. I drove there from Chicago too

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12 years ago

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16 years ago

Hands down they best place to get your motorcycle fitted with new tires. Smaller shop but a cool place and really smart mechanics.

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Team Winnebagoland Powersports Center

Team Winnebagoland Powersports Center

(25 reviews)

I've been to Team Winnebagoland three times now and can honestly say I was blown away by the…read moreexperience each time. The first time, I was driving back to Eastern IA from Green Bay and was in the market for a jacket for my new motorcycle. I saw their sign and pulled off to check it out. As others have said, I was met almost immediately after coming in the door. I admit I was a little worried I was going to be followed around and hassled the whole time I was there. It has happened before in places. I told the person what I was looking for (probably Erin) and she immediately took me back to look at jackets. I am an odd size (XL, Tall) and had low expectations that I would find something to fit me. She showed me the perfect jacket and told me all about it. She was very knowledgeable and explained all the unique features. When I mentioned it seemed tight, she said that it is better if it was slightly tight to keep the wind from blousing it out when I rode, and to increase the protection. I bought the coat and a dark face shield for my helmet too. I have been very happy with both. Okay, so that was my first time at the store. The second time was just recently when I rode my bike to the annual airshow in Oshkosh a couple of days ago. I've been wanting a luggage rack but never pulled the trigger before. I had had such a good experience at Team Winnebagoland the first time that I left the airshow before it was over, so I could go to the store before it closed. I was met immediately upon entering by someone who complimented me on my bike and asked some questions about it and about me. He found out my name and called me by it from then on. When he found out what I wanted he walked me over to the parts desk and introduced me to Erin. She greeted me by name and also called me by it the rest of the time I was there. Everybody I met learned my name and called me by it the whole time I was there. I must mention that I came back to the store the next day and everybody STILL remembered me and called me by my name. Impressive. Okay, getting back to my 2nd visit (which was already blowing my mind). Erin looked in the computer and saw they didn't have a rack for my bike. She immediately looked in the computer and saw their De Pere location had one. She told me how to get there and called ahead so they would have the part ready. However, a big storm was cutting me off as I rode north, so I turned back around. I went back to the store to tell them I wouldn't be able to get the part b/c of the weather and would be going back home the next afternoon. Erin said she would call someone there and see if they could bring the part down to her store, so I could get it the next day, before riding home. Now THAT was unexpected! It was now about 10 min before closing, so she hopped on the phone and asked how they could get the part by the next morning. One guy was going to take it home and pass it off to another guy who would come to her store the next day. Okay, so who gives THAT level of service nowadays? I asked Erin if they could install it when I picked it up and she immediately scheduled me an appointment with the service manager (who started calling me by my name!). Okay, so the next day, I get a voice mail around noon from the service guy saying the part was there. I left the airshow and drove the 10 mi to the store. They immediately took my bike back and started working on it. I had a duffle bag strapped to the passenger seat and they didn't take it off; they just worked around it. While waiting, I mentioned to Erin that a rubber piece was separating from the back of my 4 year old helmet. She offered to fix it for me, instead of immediately trying to sell me a new one for $250+. Who DOES that? She opened up a package of epoxy cement and we held the rubber strip on the helmet til it was dry (5+ min). She didn't charge me. It did take a bit longer for them to install the rack than I liked, but that was of little consequence b/c of the experience overall. Since I recently retired from 30 years in sales, maybe I appreciate it more people remember my name and give me exemplary service. I HIGHLY recommend Team Winnebagoland, based on my 3 experiences.

Very poor customer service. They have a large inventory of high quality machinery. The sales people…read moreneed a lessen in customer service. After I asked a few questions the salesman became bored and walked away working at his desk. No pleasantries or any sort of kindness. He was completely disinterested In what I needed nor what units were on sale discounted. They have a very difficult location, on a very difficult to find frontage road. There was only one customer in the store for the hour I was there and iff they continue to mistreat customers this way they will never attract customers. The other reviewers have a similar opinion.

Ken's Sports of Green Bay

Ken's Sports of Green Bay

(8 reviews)

Drove from Wausau to Ken's Sports last Friday fully intending to buy a Sea Doo Switch and bring it…read morehome. Got there and they told me they had cracked the hull and fumbled the entire sale. I still told them the next day I was interested and offered TWICE to put a deposit down. I was just waiting for them to explain how their own free winter storage offer works. (Heads up, you still have to pay for shrink wrapping). Product knowledge is terrible. They argued with me that some models don't come with the padded floor tiles until I pulled up their own sales brochure and showed them that they do. Then they magically found them. After days of waiting for a simple answer on winter storage, they never responded and instead took a deposit from someone else yesterday and sold it out from under me. Wasted a trip from Wausau, wasted my time, and terrible communication throughout. There are too many good powersports dealers in Wisconsin to deal with this place. Sounds like others are having similar experiences based on the reviews.

In April 2022.... We were looking to purchase a boat. Upon entering their showroom... was meet…read morewith a very nice salesman named Matt. We ended up finding my husband's boat that he has always wanted which was more than we wanted to spend. While there I found a used SXS that caught my eye. So i called my local credit union and they worked some magic and we walked out proud owners of two toys. Well after the sale.... BUYER BEWARE!!! We contacted them for an owners manual for our boat which we were the second owners as previous owners didn't leave it on boat. It took about six months to receive the manual after truly like six phone calls following up on it and we ended up buying the engine manual as they would not provide on. Upon first voyage with the boat we realized something wasn't working with the Garmin fish finding that they installed for the original owner. We actually talked to the person who guaranteed it was working when they took it in before resale. They had actually installed the wrong transducer and installed it wrong for that fish finder which made it not work properly... so there is no way it ever worked right so they never actually tested it. However we contacted Garmin it was under warranty and they explained why it wasn't working and that they lied to us. The stern light was broken when we got it home and they wouldn't make good on that either. We dropped a lot of money there and truly asked for what was promised in the sale and nothing more. They truly fought us every step of the way. I will never do business with them again and warn anyone... just go somewhere else. Look at their reviews.

Metro Motorcycles - motorcycledealers - Updated October 2026

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