Very poor customer service. They have a large inventory of high quality machinery. The sales people…read moreneed a lessen in customer service. After I asked a few questions the salesman became bored and walked away working at his desk. No pleasantries or any sort of kindness. He was completely disinterested In what I needed nor what units were on sale discounted. They have a very difficult location, on a very difficult to find frontage road. There was only one customer in the store for the hour I was there and iff they continue to mistreat customers this way they will never attract customers. The other reviewers have a similar opinion.

Very friendly staff in every department I worked with.I was able to work a deal I felt good about…read moreafter the sale . Among the best dealership experiences I have had in my many motorcycle purchases. They have experienced techs that have been there for years. Easy to get to right off Hwy 41. Michael H.

This guy is a flake.Had my bike for 13 months and couldn't find time to repair it. He returned it…read moreto me disassbled and wouldn't give it to me until I paid him $62

From the owner: Motorcycle, atv, Pwc, snowmobile Parts-sales-Sevice at the Best Value pricing in the valley!read more

Overall both our transactions went well. No pushy sales. Will S was my salesman for this last bike…read more Knowledgeable and not the hovering over my shoulder while I perused the store. They will be my first choice when I go to buy another bike.

I contacted Fuel PS through Cycle Trader for a quick quote on a used bike but also as a test to how…read morethey do business. Ian responded with ridiculously long canned text w/way too many emojis and a pushy request to CALL to speak to him all before I had even made it clear I was a real human. Via text I asked for a breakdown of price, tax, title fees, shop fees, etc. Ian made it clear again that "it works better if we talk on the phone" but sent some of the info I requested. Bike price: $8000, Shop "Reconditioning fee": $199, WI sales tax: $440, WI Title Fees were not listed but the total out the door price was "around $9200." Do the math: $1200 over the listed price ... So shady. I have seen this before at other Powersports dealers (Fuel PS, Action PS, and Cedar Creek Motorsports are all owned by the same company) who list a price that is nowhere near the out the door price to get you in the door or on the phone. "Recertification Fees or Reconditioning Fees" that are overpriced fluid changes. Padding the back end of the sale under the vague phrase "tax, title, and fees" to the tune of 15% might be common practice but it's shifty as hell. I thanked Ian via text and ended it with STOP and instead of taking the obvious hint he called (to the same # he had been texting to) and left a message stating that he had provided the info I requested as though now I owed him a phone call for the trouble and insisted I call him. I work in sales and this sort of breathing down your neck, high pressure sales technique is a great way to make good, smart customers never come back. Yuck. No way am I buying from these guys. Read the Yelp reviews! There are LOTS of them with very similar criticisms. 1/2 of the responses from Fuel PS to these reviews state that the person(s) responsible for poor service etc. have been fired...NFW they have fired 25 people over the last five years. I just don't buy it ... and neither should you. : )

In April 2022.... We were looking to purchase a boat. Upon entering their showroom... was meet…read morewith a very nice salesman named Matt. We ended up finding my husband's boat that he has always wanted which was more than we wanted to spend. While there I found a used SXS that caught my eye. So i called my local credit union and they worked some magic and we walked out proud owners of two toys. Well after the sale.... BUYER BEWARE!!! We contacted them for an owners manual for our boat which we were the second owners as previous owners didn't leave it on boat. It took about six months to receive the manual after truly like six phone calls following up on it and we ended up buying the engine manual as they would not provide on. Upon first voyage with the boat we realized something wasn't working with the Garmin fish finding that they installed for the original owner. We actually talked to the person who guaranteed it was working when they took it in before resale. They had actually installed the wrong transducer and installed it wrong for that fish finder which made it not work properly... so there is no way it ever worked right so they never actually tested it. However we contacted Garmin it was under warranty and they explained why it wasn't working and that they lied to us. The stern light was broken when we got it home and they wouldn't make good on that either. We dropped a lot of money there and truly asked for what was promised in the sale and nothing more. They truly fought us every step of the way. I will never do business with them again and warn anyone... just go somewhere else. Look at their reviews.

¹we just picked up our Polaris General. Mark, Melissa, and Jacob are very knowledgeable. The…read morepaperwork was finished in no time. Jacob went through everything on the General and we are looking forward to hitting the trails.

This business stole my photos and used my photos to advertise his business... I contacted him as…read moresoon as I noticed my photos, he called and sort of apologized. He didn't take my photos down right away so I contacted him again... He called yelling at me because I was mad about his illegal use of my photos... REALLY...

Just bought two UTV's from Mark at Altimate Motorsports for my boys for Christmas! He went out of…read morehis way to make sure we had them in time. He went through their operating instructions with me in great detail at his shop. He even played along with our Christmas reveal and stealthfully delivered them to our home, an hour away, when we celebrated Christmas (Dec. 27th). He stuck around and went through the machines in detail with my boys. We've only had these machines for a little over a week, but I've been over all the parts since and everything is tight and working great! Mark really went out of his way to get me exactly what I wanted with very little notice. I will definitely be coming back to Altimate to buy my own!

I worked for several years as a claims adjustor in the Fox Valley and Heavy D's Towing was ny go to…read moretow company. The vehicle was always delivered on time and at a good price.

From the owner: Whether you need flatbed, heavy-duty towing services, or roadside assistance, Heavy D's Towing &…read moreService is fully equipped to provide you with the services you need, 24/7. You can expect fast towing services from our friendly team who have years of experience in the business. Our team can tow your vehicle to the facility of your choice.

Looked at outboard motor said he fixed it A few days later it continually stalled outand then…read morestopped running. Called 4 times over two weeks every time got message that voice mail was full. Message said send email, which I did. This all started around July 15. Still have not received any response.

From the owner: Hopper's Mobile Powersports is a traveling powersports and marine repair service that DELIVERS…read morefactory trained, reputable expertise TO YOU in the Fox Valley and surrounding areas! Highly skilled in nearly every make and model of motorcycle, moped, watercraft, ORV, ATV and snowmobile - there's not much Mark can't handle. The best part? Hopper's TRAVELS TO YOU! So, relax from the comfort of your couch! Call or text today to book an appointment! Hurry - spots fill quickly :)