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    Metro Ferals

    5.0 (2 reviews)

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    16 years ago

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    18 years ago

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    Animal Welfare League of Arlington

    Animal Welfare League of Arlington

    (75 reviews)

    Shirlington

    My husband and I saw a dog we were interested in meeting and possibly adopting so we reached out…read morethrough Instagram to get more details. We got a quick response, which was nice. They let us know that based on the dog's profile, they recommended that we do a meet and greet with any family dogs we already have at home. So we get ready, load up our pup, and go to the center. When we walked in, we felt like the vibes were pretty off immediately. The front desk staff seemed to be pretty unfriendly, barely addressed us, and barely made eye contact with us. But we moved on and I tried giving them some grace... We then told them which dog we were interested in meeting and they let us go back to the kennel for a first glance. We came back out and when we asked for a meet and greet, the one worker seemed super hesitant in even allowing that. Lots of "ummm, yea, I guess you can" vibes. My mother-in-law waited in the lobby with our pup and they led my husband and I to their yard for a visit which went well and I asked if I could switch out with my mother-in-law and were told that it'd be best not to have the dog meet too many people in one instance since it has a "stranger danger" personality. What if the people after us wanted to meet him, would they have turned them down because it was "too many people"??? We then asked to have our pup meet since our meeting went well and were met with more hesitation. We let the staff know that we also have kids at home and they recommended that we come back with them so the adoptable pup could meet everyone at once instead of letting our dog meet in that moment.... we thought that was odd since we were already there and prepared. My husband was already over it and left and I went back in to ask if the dog we were interested in could be adopted that day or before we were able to come back. They let us know that they couldn't guarentee he'd still be there. Never once did they really walk us through the process or even offered that we could essentially put the dog on "hold" until I kept asking more questions. They finally directly us to a QR code that went to an interest form. I filled out the whole thing and then they were like, "oh, BTW, its a nonrefundable $50 fee/donation to put an animal hold on". So... fine.... because we really wanted to make sure he was still there when we came back. Fast forward to the next day, we bring our kids and our dog back in. They then tell us they they're going to have our dog meet their dog 1st and if that goes well, we can introduced the kids. What the actual crap since we already had our dog in the day before! So the meet and greet with the pups didn't go the best which isn't anyone's fault. We understand and recognize that is out of everyone's control and don't fault the staff for that interaction. One of the other workers who wasn't there the first day tried helping and made some suggestions to have us adopt and older dog but at that point we were ready to go. We were so frustrated with the entire process. They wasted our time, weren't upfront about the fee/donation, and the staff either didn't understand the process themselves OR they really didn't want it to actually work out with us from the moment we walked in there. We've adopted from Wolftrap Animal Rescue twice and had wonderful interactions. We also visited the Lorton Animal Shelter and everyone there was really kind and friendly so I'd recommend others going through one of those other agencies instead. We just hope our nonrefundable $50 donation goes to good use...

    With the assistance of others we rescued a dog. I drove to the League only to be told I could not…read moredrop off the dog unless I specified an address where the dog was rescued. The woman did not even say an intersection was satisfactory. I was resigned to drive back to pin down the address with the rescued dog but recalled a restaurant I was heading to and used that address as it was near the rescue spot. The rules of the League is obnoxious. I always recall several years ago when they failed to rescue a cat on their property because they would not put up a cat trap at night due to regulations although the cat was seen in daylight. A cat trap is effective at night time. Changes are needed for the rescue and adoption friendly processes at government animal shelters like the The Arlington Welfare League.

    XO PUPS Purebred & Designer

    XO PUPS Purebred & Designer

    (36 reviews)

    Emma (Manager) is incredibly friendly and always eager to help! She patiently answered all our…read morequestions and was wonderfully considerate of our children. The pops are absolutely adorable and added a delightful touch to our visit.

    The staff and owners of this store lied to me. I went here hoping to buy a puppy for my birthday…read moreand left feeling disappointed and angry. During my visit, I fell in love with a fluffy little girl. I had already decided to buy her, but I wanted to follow the basic steps that responsible owners recommend. I asked about her vaccinations and about the health testing of the parents. The staff told me that all of their puppies come from small local families here in Virginia, that the families vaccinate before shipment, and that they only breed from healthy parents. I felt reassured and excited. To be safe, I asked to see her paperwork. I was told earlier that everything was local, so this was supposed to be a simple confirmation. Instead, the papers said she was bred in Missouri. I asked the salesperson how Missouri counted as "local to Virginia" and why he had told me the exact opposite. He said he got confused. That explanation made no sense. I pointed out that he had spoken with confidence about all of their puppies coming from local families, and yet the paperwork showed something completely different. At that point, I could not trust a single thing I had been told. If you are thinking about buying a puppy from here, look at the paperwork yourself before you make any decision. Do not rely on what the staff tells you. My experience showed me that what they say and what is written on the documents are two very different things.

    Happy Tails - Mademoiselle Chloe

    Happy Tails

    (166 reviews)

    We have taken our two dogs to Andrea for the past 3 years. Happy tails always remembers them and…read moretheir special needs, and is always extremely accommodating. Their grooming and bathing services are always top notch too!

    Brought my dog in mid-February, had asked for a full groom - wash nails, and haircut. came to pick…read morethe dog up and she hadn't had a hair cut. The owner talked about how the ticket only said wash and nails. I could leave the dog there for the rest of the day and they would do it but my dog hadn't really needed it. The owner went on to say that if I wanted to bring my dog back in 3-4 weeks, she would just do just the haircut. 4 weeks later, I set up an appointment for just a haircut, and confirmed it right then and there - just a haircut. Yes, they understood. I then confirmed again when I dropped the dog off. They understood. When I picked them up, they had done a full groom, which looked fine but wasn't what i asked for. The owner implied I had misunderstood, but wouldn't address that she had said I could come back for just a cut, and she would not answer questions about why her staff had agreed repeatedly to just a cut. She just kept saying she didn't understand the confusion, and I had to pay $150 because they had done a full groom. she wasn't even aware of how much they charged for a full groom at first. She discounted 20%. Her response to me saying I wouldn't be bringing her my business anymore was, "That's fine". This business is not registered with the BBB. I recommend you go elsewhere, but get everything in writing if you bring your animal here.

    Metro Ferals - pets - Updated May 2026

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