This clinic is amazing - if you have any kind of emergency with your pet, do not hesitate to bring them to VEG. The ENTIRE staff is incredible; they keep a surprisingly calm environment, they exude the deepest empathies, and they'll explain repeatedly without judgement. This place has an outstanding open-door policy where they don't restrict visiting hours, EVER. We could've stayed through the procedure (bedside, no less!), we could've spent the night if we felt so inclined; I saw another pet-parent IN the crate with his dog. These hard-working folks understand what pets mean to people, and you can tell from their gentle care of both the animals AND the humans. They saved my cat's life, and I'll forever sing their praises. Parking around M street can be abysmal. They $10 validate a nearby garage. read more

ALWAYS GET A 2ND OR 3RD OPINION before getting treatment at this location. I waited months to write this ro make sure my opinion isnt bases only on emotions but what happened. 1. I had my cat of almost 15 years euthanized based on the veterinarian opinion. Before hand they give you all the time you need alone with your pet. Needless to say I was in a room crying. After crying in the room. As I walked out of the room. A female doctor was imitating a fake ugly cry while the 2 other female doctors were laughing. I was literally just in the room crying. When the procedure is done they stop talking to you. I stood there for 15 minutes. They literally forgot to get rhe paw prints and fur. I had to remind them The lady at the front desk was very nice. They better not ever fire her cause her friendly demeanor is helping their business. The female doctors are catty like teen from mean girls. 2. They judged me based on my appearance. I felt bad about myself. Like I made them uncomfortable. I believe it was my hairstyle that was a distraction because the doctor couldnt hold eye contact without looking at my hair. 3. I felt judged because of my financial situation. I obviously dont expect and didnt ask anyone to work for free. I went there out of desperation for suggestions and to buy pain medicine and ointment to clean my cat eyes. 4. I did not like the way they made my cat scream. If she had done that before I wouldnt think anything of it. However she has NEVER screamed like that which is why I believe it was intentional. I regret taking her there in her last moments. I still remember that scream. I just pray she was fully transitioned and that I made the right decision for her. Please dont wait to get insurance. Get a 2nd opinion because ive met other pet owners who vets worked with them far as payment or showing them how to do certain things at home to care for their pet and cut cost. If I ever have a pet I would never step foot in that facility again. read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Washington, DC, District of Columbia

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The staff was kind and the vet loved my pet. She treated her with love and kindness. Very gentle and thorough assessment. Highly recommend this place read more

Yo...its taken some time to write this, but THEY DID EVERTHING THEY COULD. I WAS NOT FINANCIALLY PREPAIRED. my cat was in distress. I had maybe $1500. I loved my baby. They could see that. After all the testing, blood and transfusions the cost ended up being over 9grand. (DO NOT THINK EMERGENCY VETS HAVE TO HELP YOU NO MATTER WHAT. YOU NEED MONEY. BUT THEY WILL WORK WITH YOUR BUDGET). Me and my partner scraped together what we could. But VEG Georgetown ALSO came together and helped us with some of the cost. We hit the goal but Unfortunately we had to say goodbye. The team, THEN WENT ABOVE AND BEYOND by helping us bring our baby home. The care they provided was unreplaceble. I owe them so much. Please believe, your fur-babies are in good hands with this team read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Washington, DC, District of Columbia

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VEG ER for Pets is a great and friendly place to take your pets if you experience a late night emergency. They are open 24/7 to help with your special family member needs. My Joker sustained a pretty significant eye injury and money to treat him was moths in a pocket, they saw him and treated his injury just as if I was able to pay full price. The staff is amazing and loves to give good boy/good girl rubs. Thanks to the staff commitment to helping animals in need. Joker is doing better and getting better every day. I still want to cry everytime I think about it because my guy got the top care he needed. I can't thank them enough. read more

A Heartfelt Thank You to an Exceptional Team! On July 3rd, our beloved cat Poe passed away suddenly from a stroke. It was completely unexpected and devastating. As we rushed to the hospital, we called ahead and from the moment we arrived, the entire team dropped everything to try to save him. Their urgency, care, and compassion were immediate and deeply felt. When it became clear that there was nothing more that could be done, aside from prolonging his pain for a short while longer, they were honest with us. Not cold, not clinical, but clear and compassionate. They spoke with empathy, but didn't sugarcoat how much Poe was suffering, and helped us make the most humane and loving choice. They gave us all the time we needed to be with him. They made him comfortable and never rushed us. When the time came, they handled everything with such quiet grace. Even after Poe had passed, they gently walked us through what came next, providing aftercare options and instructions so that we didn't have to think during such an emotionally overwhelming time. A week later, we received a handwritten sympathy card from the team. Not just a signed card! Each and every team member had written a personal note. It was very touching. Through all the heartbreak, we couldn't have asked for better people to care for our boy, and for us. To every single person on that team: Thank you. You helped carry us through one of the most painful moments of our lives with dignity, empathy, and heart. You'll always have a special place in ours. read more

Veterinary Emergency Group (VEG) Georgetown is a top tier facility. Their concierge service is impeccable. Their services and compassion were above all what my pet (Izzy) and I needed from previously having a terrible experience with another veterinary office. The veterinarian and the rest of the AMAZING staff took the time to fully explain Izzy's treatment options along with proper care instructions. Not only did they comfort Izzy but me as well, this grown man certainly needed it (Thanks Ms. Sheila). I would HIGHLY recommend this facility. Thank you ALL so much! read more

Dr. McKinley and all of the staff were wonderful when my kitty Freddie Prince recently had to have emergency surgery. What is different about VEG when compared to the other animal hospital (in Tenleytown) is that you can stay with your pet the entire time he is under care. I used to hate surrendering my pet at the other animal hospital and then being stuck in the waiting room for hours and hours and having no information about how things were going. Dr. McKinley successfully extracted a button (surprise!) that had lodged between my cat's stomach and small intestine. They were super nice during his stay at the hospital and followed-up regularly with me in the weeks he was recovering. Highlighly recommend this place!! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Washington, DC, District of Columbia

Tremendous care and excellent bedside manner. The staff is incredibly professional and kept us in the loop the entire time. They went above and beyond for our cat who is now doing much better. Their services aren't cheap, but they are very high quality. read more

I am deeply grateful to Dr. Lopez for the compassion and care shown to 11 year old child and his beloved 16-year-old Yorkie, DoG, during his final moments. Due to my disability, I could not be there in person, but Dr. Lopez spoke with me over the phone and explained gently to me and the family member, and directly with my child that it was time for DoG to take his rest. My 11-year-old child was lovingly given the opportunity to hold and speak to DoG as he took his last breath. This act of kindness brought comfort to both my child and me, knowing DoG was surrounded by love and gentleness. Dr. Lopez's patience, empathy, and professionalism made an incredibly difficult moment more bearable, and I will always be thankful. The ER visit, euthanasia, and private cremation with photo urn and ceramic paw print costs was $1048.00. read more

Words can't describe how grateful I am for VEG. I thought my 10 y/o Chihuahua was having a life-ending seizure (turns out she'd consumed THC). I ran into the ER completely inconsolable and panicked. The VEG team wasted no time. They immediately ran tests and walked me through possible diagnoses. They handled my baby with such compassion and care; the team's love for animals was very evident. Once we determined the cause of her symptoms, the vets walked me through her treatment and recovery plan. They assured me she'd be OK and did a wonderful job soothing my nerves. Fingers crossed we don't have any more health scares, but should anything arise, I would not hesitate to return to VEG. read more

I've always gone to Friendship Hospital for medical emergencies because I had a primary vet there and it's one of the few 24 hour animal hospitals in DC. However, this past week when my dog began losing mobility and wouldn't eat or drink, Friendship was at capacity and they suggested I head over to VEG. Thank goodness for that referral because I think from here on out I will come here first, because the experience I had was wonderful and I'm so grateful for the team here. From the moment I walked in and was greeted, each and every person working there was absolutely calm, kind and professional. I was immediately taken to the back waiting area which was also in the same space where the exams took place. I've never been to an animal hospital that had that as an option but it was so nice because I was able to hold my dog and comfort him while we waiting for the exam, lab results etc. Dr. P was the primary vet that saw my dog and she was the absolute loveliest - genuine, caring, gentle, personable and professional. You truly can't ask for more than that. She was direct but kind and talked me through all of the possibilities and paths of how to best help my dog. He's doing much better now thankfully, but should if something arise again I would not hesitate to bring my dog back here as my #1 option. Thank you so much, Dr. P and the rest of the VEG team for your kindness and professionalism! read more

I will forever recommend VEG to any fur baby owners in need of immediate care. From the second you walk in, you are in immaculate care. I have taken my fur baby Hugo here on multiple occasions (an off leash dog attacked mine while on we were on a walk, and an accidental ingestion) and each every time he recieved IMMEDIATE care and triage. VEG lets you be with your animal throughout the entire process of care and emergency services. You are provided with complete transparency on their services, the invoice up front, and they will do whatever it takes to save your precious soul mate. I have gone to this location (DC VEG), the Tyson's VEG and the Chantilly VEG. I cannot recommend them enough. I should have left this review earlier for other pet parents but I just went to the Chantilly location and recieved the same type of immaculate care and decided I needed to post this. They are also open 24/7. I could go on and on but VEG is amazing. You never have to worry no matter the time. Thank you for everything that you do everyday. read more

I can't say enough how amazing the team at VEG is. A couple months ago I dealt with a terrible situation with my cat that ended in putting him down, and they not only gave us the most thorough and urgent care, they also showed so much compassion and kindness! Words can't describe the hearts of this team, they truly go above and beyond and I can't recommend them enough. read more

Im so disappointed in writing this review because my first experience here was AMAZING!!! About 2/3 Mondays ago I lost my dog and she was found and ended up in the shelter for 2 days and she was lost on one of the coldest nights of the week. I picked her up Wednesday and Thursday night i see she is experiencing Kennel Cough. It was so severe i got alarmed so I decided to come back here for treatment because of my last experience that was great. i saw Dr Taylor Bryant and let's just say she is not the sharpest knife in the drawer and very money hungry. A simple kennel cough visit cost me $1,577 with a refunded $95 after questioning my visit. I dropped my dog off at the clinic and after giving Dr Bryant some history on my dog she gave her Butorphanol "a pain reliever" did some scans/xray and sat her in an oxygen tank before i left to grab food. Once i came back "30/45 mins later" im sitting for 20 minutes before Dr Taylor even says anything to me about my dog. Once we began talking she initially had no idea what was wrong with my dog until i press her "i just paid $1577 I NEED SOME RESULTS", then she told me my dog has Heart Murmurs, my dog is 10, so it seemed believable UNTIL she suggested i keep my dog in an oxygen tank till 8am "its 2am at this point" and all this was going to cost AN ADDITIONAL $1500. I may have been born at night but not last night. I took her to an independent doctor and he did 2 test, got my dogs history and determined my dog had kennel cough. Btw i only paid $126 and received a prescription that actually worked for my dog. The medication i was prescribed at Veg did not work. I only gave my dog half of pill of what the other doctor prescribed and my dog instantly stop breathing heavy and is starting to become her normal self. I told my issues to the Medical Director Jeanine and she was a rude bitch!!! If im coming to you describing an issue, why is your response to ask me if I'm have a question for you when initially i called to share my experience. I WILL NEVER COME BACK TO THIS HOSPITAL WITH THESE INCOMPETENT PEOPLE. I wasted $1500 for nothing. Btw my same dog came here about 2 years ago from an accident and her eye was out of the socket, like literally about to pop out and she was sedated, operated on and had after care for $1400. So for my same dog to have kennel cough and the charge was $1500 is baffling. Beware of Dr Bryant. read more

Junior My dog got Sick last night and we call the hospital and immediately they ask us to bring Junior to Hospital and staff are amazing also the doctors... Early next day they did a follow up with a text asking how is he This is 5 start place!!!!! read more

VEG ER for Pets - Junior!! - Emergency Pet Hospital Near Me - Washington, DC, District of Columbia

Our dog, Tofi, was attacked by another dog at a park about 2 weeks ago. We brought her to VEG in Georgetown and were immediately ushered into a private room. Tofi was given pain killers and assessed. During the wait, we were constantly updated and reassured. We did have to wait for the vets to operate on another dog, but once they were ready to operate on Tofi, they did a great job sewing her up and taking care of her open wound. We were met with a lot of care and compassion. We really appreciate all of the kindness and care she (and we) experienced. We had to return several times for wound care and the wait was not too bad. They all showered a lot of love on Tofi. We particularly liked how they encouraged dog parents to stay and be present to comfort their dog baby. Thank you to all of the wonderful vets and vet nurses! Special shout out to Jenny, our nurse, Dr. Haim, and to Dr. Rockmore who contorted herself in order to change Tofi's bandages without putting her under sedation! read more

The name of the hospital should be Delayed and not emergency care. I went there with my dog since he had food poisoning and upset stomach. For two and a half hours no one from the medical staff came to take a look or prescribe a medication. The answer was that they had one dog ahead of us. They literally ignored helping my dog. I would recommend to visit the same vet hospital but on H street location. They helped me right away! read more

Dr. Taylor at the M St location is wonderful. Highly recommend this place in the event of an emergency with your fur baby!

Earlier this year my dog was having a tough go of it and seems to have gotten the dog flu that was going around. My vet is closed on Wednesday's for surgery, so I called Friendship (where we have been in the past) but when they heard he had a cough they said we couldn't come in. I called VEG and they told me to come right over. I really like how they send you a text to check-in so when you arrive you're all set. It is $195 just to walk in the door but when it's an emergency, it's an emergency. I appreciated the upfront pricing right off the bat. Upon arrival we were the only people in the waiting room but due to his cough my dog had to wear a "mask" which was a cotton hairnet. It was a little absurd because it really wasn't blocking anything and he was just sitting with me but I'm a rule follower and my dog is a good boy so we complied. The vet came out to the waiting room to quickly check him out and then we were then brought to a freshly cleaned room (the cough room that day). My dog was given an IV of fluid, probiotics, antibiotics and some canned food to get him started with a bland diet. After two nights of no sleep as he woke me up to go out, I was grateful for the help and within a few days he was feeling so much better. Is it pricey? Yes, but I used my pet insurance and the quick speed in which they took care of my dog on a Wednesday was exactly what I needed. Thank you VEG! read more

This place is about their coins. We brought our cat in on a Sunday morning because he was feeling out of it and had a slight fever. VEG had really good reviews, our regular vet was closed, so we headed over asap. We were put in a room and our cat was seen pretty quickly--took his temperature, etc. Pretty quickly, we received a text: here's what we want to do, here's the cost. $2,500. Let me jump ahead and say, we took him home an hour or so later, started him on antibiotics, and he improved immediately--was back to normal the next day. This is important because it turned out he had nothing more than a little cold--but the vet bill they sent us had them testing him for everything under the sun, including a $500+ fee for running a "Fever of Unknown Origin" test. I had some questions. I was unsure why they wouldn't run a couple tests to determine what was going on, rather than run--and charge--for all of the tests at once. Process of elimination. I mentioned to one of the techs in the small waiting room with us, "If I have a sore throat, my doctor is gonna test me for strep throat first, then bronchitis, then move into more severe things (rheumatic fever, etc). He's not gonna test me for all of them at once." Her response? "This is the Gold Standard--nobody's forcing you to get the Gold Standard." She said this so often, and without answering my questions, that I finally said "'Gold Standard' is just a phrase--it doesn't have any real meaning. Good care is good care." I asked about, for instance, the $80 charge for taking the cat's blood pressure--my regular vet includes this as part of a check-up and charges $20 when it's not part of a check-up--and I got a long discussion about how cats are hard to handle and they get nervous and hard to handle and I said "You just stuck a thermometer in his a** and he didn't even flinch, so I think he's good with a tiny armband." Yes, I was getting frustrated. They kept asking "Well, if you don't want the Gold Standard of care, how much do you want to pay?" Girl, what? I want some basic answers about what might be happening and the least invasive care the cat needs. If he has a slight fever and no other symptoms, treat for that. Don't treat for cancer if he's just got a cold. Eventually, I said OK, give us whatever $1200 will pay and they took some blood and sent us on our way with a round of antibiotics, and that's the end of any story I'll ever write again about this place. One young lady in particular was lovely with our cat, and told us to save our pennies by getting some of the tests done the next day with our regular vet if necessary (it wasn't)--but from the minute I sat down in the waiting room, I had the strong + unpleasant feeling that money was uppermost on their minds. Never had that feeling before at a vet, have had animals and vet bills all my life, so this was definitely unusual. read more

The staff at VEG really are the most amazing and compassionate people. You can tell they live helping the furry kids and their human parents also. We thought our male cat, Merle, has a UTI. In a male cat, that can take them out within hours if they develope a blockage. Dr. Leguizamo and her colleagues took care of everything and put our minds at ease. I'm so grateful for the excellent care, compassion, and expertise that we encountered. I would 100% recommend this practice and wish they did primary care also! 20 out of 5 stars! read more

Amazing, caring staff and we were seen right away. They work hard to make sure animals and people are calm and comfortable. They gave my dog a very thorough exam and kept me informed of what they were doing and associated costs at every step. They even brought out people snacks while we hung out waiting for test results. read more

VEG ER for Pets - Treatment area - Emergency Pet Hospital Near Me - Washington, DC, District of Columbia

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Let me first say VERY AFFORDABLE!!! Brought Harely here to get checked out she just had puppies and was very unhappy. Fortunately this is a walk-in hospital and they let you stay with your pet. My pup received much needed tcl. Very knowledgeable staff. I'm very happy with the service that I received here. read more

Cannot say enough good things about this clinic. My dog had GDV (bloat) and within a span of minutes, they performed x-rays, had a diagnosis and were performing pre surgical care. The staff went above and beyond with not only providing top notch care for our pet but also providing my family comfort and taking time to answer questions. The facility was clean, comfortable and well taken care of. Highly recommend! read more

I went to VEG M St on Oct 7 with my cat who had a large amount of fluid in his abdomen. Much like other reviewsbelow, we were seen immediately and then placed in a room to sit for 2+ hours with no further care. I made a complaint and the doctor rushed to look at the cytology under the microscope but at that point I was frustrated with their inabililty to walk and chew gum at the same time. I went to my vet the next day and had a full panel of labwork done and my cat had 600 mls of fluid removed from his belly. Something VEG never offered but had an estimate for me of $2500 for other work they were planning to do. My vet really wanted my cat to get an ultrasound done on his belly to rule out tumors but their schedule was too full and she didnt want to wait on this scan. So I called VEG and their vet on staff at the time said she would get their radiologist to come in and do the scan later that evening and that was really great. We arrived at 730 pm and the ultrasound was performed at 8 pm. Unfortunately we received news he had cancer. The staff vet talked to us about palliative care and we wanted to do that, but I requested that they send this full report to my vet. Two days later still no report was sent. This is really upsetting to me, but more importantly this oversite is really more a function of a breakdown in procesess at this site. I shouldnt have to call two days later to get this report and for an emergency vet office, urgency is paramount. Two visits and two unforced errors. Dr. Jennifer DiGiacinto read more

VEG ER for Pets - My sweet Asian bengal. - Emergency Pet Hospital Near Me - Washington, DC, District of Columbia

A Welcoming Haven for My Furry Friend! From the moment we walk in to the H Street Location, my dog's tail wags with excitement, knowing that a warm welcome awaits, despite her having had staff there touch her ouchies or staple her tail or whatever reason landed her there. Despite those experiences, she still associates a positive experience there when we walk in, which I am thankful for. I've had great experiences with any doctor I've worked with there, but I'd like to recognize Dr. Phillips. Dr. Phillips has a great memory for names, and doesn't fail to greet my girl by name, making us both feel valued and cherished. One of the standout qualities of this location is the genuine enthusiasm Dr. Phillips shows towards my dog. Her sincere compliments not only reassure me that my dog is in good hands but also help spread the word that my furry roommate, is a true delight to be around to staff. It's wonderful to know that our visits are not just about medical care, but also about building a positive and joyful experience for both pets and their owners. The friendly ambiance, the check-in staff, the medical staff, along with the exceptional care and attention to detail, make VEG a top-notch destination for pet care. If you're seeking a group who not only provide excellent medical expertise but also embrace the unique personalities of your four-legged companions, look no further. read more

Around 1 AM, my pup woke me up, shaking and panting, and proceeded to have unprovoked bloody diarrhea that she could not control. I was a little delirious and a lot worried so I called VEG and then brought her in for an appointment. While they only had two nurses working that late into the night, I witnessed the most caring, compassionate, gentle staff. Even though I would wait 1 million hours to make sure my girl is OK, they continually apologized for the wait and made sure Winnie was taken care of. They made me feel very at ease and assured me that she would be ok. The treatment plan was seamless, and they were just so kind. I am very grateful for this team and hope I do not have to go back, but if I do, will feel completely comfortable! read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Washington, DC, District of Columbia

This is where you go when your baby needs help, quick fast and in a hurry! We haven't even mentioned the excellent and professional care! Love it! read more

I came to VEG with my sick kitty because it has SUCH great reviews compared to other emergency vets in the area. I didn't know until I arrived why - VEG has a whole different philosophy and approach from other ER vets. We were greeted at the door by a vet tech who immediately brought us and our kitty to an examination table. Yes, you can stay with your pet the entire time. And the entire main exam area is an open floor plan, so you're able to see what other emergencies the vet and the team are dealing with. During the time we were there, we saw a dog come in having a seizure, and I was so impressed with how quickly the staff team all came together to triage her immediately. It looked like an ER in a hospital. It turned out our kitty was at the end of her life. The vet was empathetic, compassionate, and realistic as she shared the test results, treatment options, and likely outcomes. They were also able to stabilize her so that we could take her home to say goodbye. We were (are) devastated, but so grateful for the care and compassion the team at VEG showed us. read more

New to the area. I needed a vet for my 14 year old Baby Seven. They took us same day and although it was a difficult time saying goodbye to my baby, we were treated with kindness, compassion, and caring. Each person we encountered was amazing. If you need a vet this is the place to go. It is sad that it is an exception when people are this amazing but in the world it is nice to have a warm and comfortable place to go with your fur baby. read more

VEG ER for Pets - Kindness Animal Hospital - Emergency Pet Hospital Near Me - Washington, DC, District of Columbia

Our primary vet recommended we quickly head over to an emergency vet as our dog had not improved after a few days of at home care. VEG is truly such an incredible facility with incredible staff. They are so beyond kind, patient and go above and beyond to ensure you and your pet feel safe and confident in their care. This is the second time we have had to rush our pet in to VEG and both times were exceptional experiences. I always have so many questions and concerns where I'm normally dismissed or feeling rushed at the vet but they always make me feel heard. Of course it's an emergency vet so it's expensive but so is normal healthcare for humans so what can you do! I cannot recommend them enough. THANK YOU VEG! read more

What can I say.... Amazing service, true angels for our pets. They are available 24/7 7 days a week for your FUE little baby. Sparky had an injury at the groomer, his whole claw was gone and totally exposed. Sparky is my blue point Himalayan cat... they sat us in a room so he gets comfy and two nurses came and took his temperature and weight. Can't believe he is only 4.7 pounds after the shave, he was 7 pounds ! (Lol) anyway, he looks like a squirrel now. I found them online, did the check in via SMS and as soon as we got here we were immediately checked in and taken care off. Sparky is in defiantly amazing hands and the best of all, I was able to be with him (Meaw) read more

VEG ER for Pets - Emergency Pet Hospital Near Me - Washington, DC, District of Columbia

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Sadly our visit tonight didn't have a happy ending, but both for us and for our toy poodle, we couldn't have had faster help or a more concerned and thoughtful and competent nurse and vet. Both Dr. Ward and Oscar went repeatedly out of their way to help us understand what was happening and help us make decisions of what to do... They also were so loving with our dog at every step; we couldn't have asked for better care on all counts. I'd give them 10 stars if I could... and wish their practice included regular care for dogs as well. read more

I would recommend to anyone! From the greeting, techs and vet, everyone was in a good place. They were friendly and warm. We brought in our elderly Lab for a scratched eye & they made me feel comfortable right away. I knew we were in good hands. What a wonderful place to find. Thank you. read more

Our pup got the ick last month, right before a trip we were scheduled to take -- on a Saturday of course. We brought Henry in to the Foggy Bottom location and everyone was kind and professional. Checked him for worms, which I needed because he was going to be boarded, and offered to take a further look with a scan. Henry had perked up a lot by this point in our visit, so we declined the scan. Hopefully, we won't need to be back, but so happy to have found Veg. read more

The VEG Columbia staff saved my pups' life. Our vet recommended VEG when our pup needed emergency surgery to remove her ruptured spleen and the 2.5 lb mass that had grown onto it. The staff at VEG included us in all aspects of her care - we never had to leave her side: not while we waited for the operating room to be prepped, watched her surgery thru the OR window, keep her calm post-op as the vet tech prepared her to EKG monitoring or sat with her at/in her kennel thru the next two days she was there. VEG is the only emergency pet hospital that didn't leave me in the waiting room not knowing how my pet was. I was PART of her care. I was made to feel welcome and could ask anyone anything. I was even offered a cot with fresh sheets if I wanted to stay with her thru the night. VEG is the future of emergency pet care. read more

Do not go to Friendship. Do not go to South Paws. Go here, to VEG. They are better than both. I have had many pets, plus I also do rescue, so I know the vet scene in DC, and VEG wins. Here's why I like VEG better than the other two emergency places. Friendship once estimated $2,000 for a procedure, and then handed me a bill for exactly DOUBLE that amount when I picked up the dog. Yes, they have good veterinary services, but they simply **don't care** what they do to you financially. South Paws is better than Friendship, but they charged $1,600 for a cat that strained his back and was in pain. Really, $1,600? For an x-ray and some pain killers? VEG wasn't cheap at $1,000 for sedation and biopsy, but the doctor assured me that what she estimated was what I would pay, period. No surprise bills. I am pretty certain that they figured out what the other two were doing, and deliberately chose a price point that was still spendy, but way, way, WAY better, with a saner system for getting paid (upfront). If it was just about money, VEG would win, but they are also nicer. The front desk staff at Friendship are battle-hardened from years of being screamed at over bills (I swear I never did that), and they can be defensive and cold. Staff at South Paws are better, but they're firm and all business. Meanwhile, VEG let me stay with my pet, they were sweet to me, and they told me the price on the spot instead of doing all the treatment and then giving me a wicked surprise later. BTW, this is only an emergency place. If you want a regular vet I recommend District Veterinary. For annual checkups, shots, etc., they are my go-to and I particularly love Dan Teich for dogs (he was a hero and came to my house once when a dog could not be moved), and Brant Hassell for cats. But if your pets, like mine, have their troubles on Sunday mornings, Friday nights, etc., never on Tuesday morning when you can get an appointment, then VEG is a dream. VEG saw me through a rough time and I am super, super grateful. read more

This place provides OUTSTANDING care! I drove all the way from Charles County Md on a friend's recommendation to spend the last moments with my very sick senior dog. The staff was so compassionate and caring. Dr. D sealed the whole experience with her very caring understanding of how loved my dog was and provided the space for my dog's extraordinary passing. I would definitely recommend VEG for fur baby parents who truly want to experience CARE. read more

My puppy was having "tummy troubles" and I was concerned about dehydration and brought him in. From the second we walked in we BOTH were taken care of. Shelia at the front desk was calm and sweet, helping me relax while I was frazzled while making sure my pup was immediately tended to. The techs triaged him within five minutes and the overall care he got from everyone including Dr. Hoch was fantastic. I loved that I could stay with him the entire time and wasn't left constantly wondering where my dog was or how much longer it would be before someone talked to me (like with other ERs). Overall I was very happy with the care and although I hope to never return :) I'm glad VEG is there if I do need to return read more