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West Creek Dental Care

2.4 (9 reviews)
Closed • 11:00 am - 6:00 pm

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Chaska Commons Dental Group

Chaska Commons Dental Group

3.0(22 reviews)
1.8 mi

Great group to get to know! Having high anxiety they were very accommodating. The personal touch…read morewas so nice to see. Taking the time to make sure I was ready and comfortable truly helped. Since my visit my husband has become a patient. He also enjoyed the quality of care and time they took to explain everything to him. Now we are working on getting our daughter signed up as a patient. I'm sure my daughter will feel just as comfortable as my husband and I did!

Just a note that Stacy M's review is spot on. My experience with them is identical. The initial…read moreappointment with them seemed to be professional and detailed. Since no work has been done yet except for x-rays and a cleaning on the right side of my mouth, I cannot comment on the dental work done. The reasons for the 1 star are as noted above with Stacy M's review, are the office staff and billing practices. Calls are put on hold and never picked up, messages are given that a call back will be made, but are not returned, billing is very messy and not explained well at all or given some comment such as "the process is very expensive". At the initial appointment to discuss the work I needed, I had cleaning and a procedure done on the right side of my mouth. The left side was scheduled for a later date because of timing in the office that day. The bill for the right side was $302, then when arriving for the left side treatment I was handed a bill for $512 for the same procedure, before any work was done. Maybe there is a good reason for this, but I was not given one. At that time I also handed them a CareCredit card for the charges, when I was told they do not take that card, even though I was told at the initial appointment that it would be accepted. As stated, the professional dentistry may be great, I don't know yet. The administration of the office is terrible. Whoever is in charge is not adept at managing. So, I am now stuck going back to them to finish some denture and oral surgery work that has already been billed to insurance. After those processes are finished I will update this review, which may raise the stars given or justify the 1 star. If you use this dentistry, be cautious. Another update will be made after further appointments.

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Chaska Commons Dental Group
Chaska Commons Dental Group
Chaska Commons Dental Group

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West Creek Dental Care - endodontists - Updated May 2026

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