We have had the pleasure of working with Jeff at Carefree Stone for a couple of years. He has…read morecompleted several projects in our backyard and porch and we are planning another one. His work is amazing and he is extremely thorough and fast. The product wears well and needs little maintenance. Jeff took the time to understand what we wanted and has a great eye for what would work best with our backyard motif. He cares about the details so the end result is better than we expected. I can't wait to get started on our indoor project, which will be a underwater scene for the floor in our tiki bar.

Built a new home and before we moved in Jeff(and crew) timely did the garage floors with epoxy. It…read moreturned out fantastic. When guest come over, it is their favorite thing about the home. The coating is beautiful, we love it.

I actually stumbled on Phoenix Hardwood while looking for options to deal with an aged and very…read morebadly heaved living room slab, which was complicating a flooring install I had been trying to line up. Other contractors had told me we'd need at least 6 to 10 hours of grinding to get anywhere, and being the center of my house, that just wasn't an viable option. Mark came out to take a look, and gave me some additional options that did not require nearly as much grinding. He also had some ideas to help mitigate and contain the dust that would be generated, which other folks had not bothered to try and work with me on. While I only needed options for this one room, Mark gave me a proposal for doing the entire flooring job (7 rooms in total, over 1400 square feet). Prices were a bit higher than the other outfits I had talked to, but Mark's company specializes in hardwood floors and I liked his attitude and the willingness to work with me on the dust and grinding concerns, not to mention his straightforward honesty. While we had a few slight hiccups at the very outset, the installation moved ahead at a very quick pace and did not relent until we wrapped up exactly seven days later. We ran into a number of issues, primarily with the 30 year old slab having settled or cracked (or both) in most of the rooms, but Dan and Will, who did the install, were able to surmount them all without missing a beat. These guys have known each other for eight years and worked together more than half that time, and it absolutely shows when you watch how well they function as a team. They work quickly and efficiently and are absolute masters of their craft. I cannot say enough good things about the quality of the job they did or the speed with which they knocked it out. Anyone who reads my reviews knows that I don't pull punches and I do not hesitate to call out shenanigans. In this case, I really have nothing but good things to say about the folks at Phoenix Hardwood. These guys knocked it out of the park and exceeded my expectations in every regard. My wife and I are thrilled with how the floors turned out, and our only regret is that we did not hire them sooner. I would recommend them without hesitation to anyone looking to get hardwood floor installed, because I simply cannot imagine anyone doing a better job.

WARNING - Hard pass, make sure you do small installments to incentivize this guy to complete the…read morejob or he wont. Multi month of teeth pulling to get him to come out with excuse after excuse. Upon running out which i assume the math for square footage was done incorrectly he then decided to give up on the project entirely. Very suspect in terms of how jobs get completed, left all kinds of trash and residual project items in my house to leave for me to clean up and re quote to finish. Again, save yourself time and skip this business.

Thank you to the Classic Millworks team. A wonderful family business that did amazing work. We used…read moreour own product and trusted them to make 16 custom stair noses. They SAVED our butts on this and gave me a Hail Mary so that I could keep my floor installers on schedule. The final product turned out perfect. Thank you

WOMEN BEWARE Do not…read morebook services through them. At first, this family business seemed like a great option for me, as I needed to use my vinyl for them to repair and redo my stairs. As a first time homebuyer, I was lost and really needed guidance about what to do. 1. The stairs originally had carpeting with a skirt. Where the skirt was, the drywall was damaged from pulling the carpet off. They told me to replace drywall and THEN they would do stairs. I did that for $500 and then when they finished the stairs, they left the drywall completely damaged again (see pic) the risers were also left completely unpainted, saying they don't do drywall or painting. I ended up paying $470 more again after the project was complete to finish paint and drywall. I later learned that a stair skirt would've solved my issues. I was never offered that and now it's too late. Why was the job not finished??? Why wasn't I given my options of a stair skirt? 2. My initial project start date was pushed out over two weeks because the installer had a family thing. When they gave me notice, it was for the next day at 7am. I WFH and had to move a lot of meetings (which is okay! I would rather get this project done). Well at 12pm I had an important meeting that could not be moved, I asked the installers to take a 1/2 hour break. I got a scathing email from Marilyn basically saying "you don't tell our workers to stop working!" -- how do you let your installers work partially outside in AZ without a break.... 3. I had to bring my own materials to their office (40 min away) and had to get things measured 2x. I also ordered a doorway reducer which was completely left off the project and never made. When I asked about it, they made me try and measure the doorway and bring them materials--isn't that a contractors job? How am I supposed to measure the height of tile vs vinyl in a doorway (which is millimeters) isn't this part of the service? 4. Installers were not made aware of a specific area to do, so when I said "yes that part is included" I got yet another scathing email from Michael / Marilyn saying that I was telling the installers to do extra work. They clearly have communication issues. 5. When installers came back to redo some vinyl that was lifting, they tried to guilt trip me, saying "we did this area and didn't know we were not supposed to do it so we never got paid" -- sounds like their employers problem. 6. When I tried to get them to come back and fix that spot, Michael called me and absolutely BERATED me on the phone. I'm not kidding-- my whole family witnessed it. He yelled at me saying I was trying to cheat them out of the project. What I was simply trying to say (and could not get out because the owner Michael was literally SCREAMING at me. ) was that I was not going to pay until they came back and made a reducer and fixed the lifting vinyl. They wanted me to again run the materials up and measure myself for their communication lapse (I have emails to prove I included a reducer). He stated he would send his lawyer after me if I didn't pay ASAP --again project was not complete. To the installers: please create your own business on Thumbtack so you don't have to work for this company. You work hard and seem to not be treated as well as you could. Overall, if you are a women or someone who does not know a lot about Millworking, please please look to book elsewhere. I am traumatized from Michael screaming at me and the communication between multiple family members and installers for this project was an absolute mess. I ended up letting them know that I could only email from them on. STAY AWAY!!!!! Get everything in writing!!!!!

I had been contemplating the kitchen refresh for sometime; on the recommendation of a fellow trades…read moreprofessional I visited Rise Above's showroom in Anthem, with ideas and photos on my iPad in hand. Brett Buckner (owner) helped me make my preliminary selections so that he could come out to my home within a few days to do a comprehensive measuring and fully understand my needs/wants. Within a week I had a detailed quote emailed. We did a follow-up to make some revisions to the plan and thus the quote. I had done some other shopping, the bid was competitive, but just as importantly, they had done work at my home before and also had recommendations from people I knew personally. Upon award of the job, I was assigned a project manager and timelines were established; tasks assigned and communication was clear. Most importantly, any time I had a question, I could make a call, and would get answers the same day. During the most intense part of the project, I was only without a working kitchen for 4 1/2 days; and always had a functional refrigerator. Coordination between the cabinet painter, the granite/tile work and plumbing made that possible. Throughout the project both Skyler and/or Marjene would stop in to check on progress to make sure that I was happy and that the quality of work was meeting their standards. The finished product is as I had envisioned it and I am very proud to show off my new kitchen. It's time to get down to some serious cooking! Bon appetite!

This amazing company has now done FIVE bathrooms for me. The last project was master bedroom,…read morebathroom AND closet. Their employees are customer service experts and subs are artisans! Their office staff gave me patient advice that led me to a look I love. Every aspect of the project was perfect. I cannot recommend them highly enough! Price was very fair for the outcome. And they even surprised me with a full house cleaning at the end as we were out of town. What company does that!

Rick and Wyatt are ROCK STARS! They were able to get floor coving installed in record time for one…read moreof my clients in the Assisted Living community where I work. I am so very appreciative for their attention to detail and their customer service is top shelf! Thank you gentlemen for a job well done!

Price, quality of installation, and customer service was SPOT-ON. Our new floors are *exactly* what…read morewe wanted, including the new stairs with a custom-look square stairnose and white risers. The foot feel of the LVP is amazing, so much better than the product we had slapped down from another company 4 1/2 years ago. Mayfair's installer came out and reviewed the entire project with me ahead of time and we discussed all the options to level our "Pulte special" second floor and they did a fantastic job. The baseboards are awesome too! Highly recommended and Rick is a great guy to work with.

George was the ONLY contractor out of 8 who showed up to quote me to install laminate flooring in…read moretwo bedrooms and who checked the moisture and level of the floors in both rooms. The only one! The other guys said they had no problem installing on an uneven floor or they didn't even mention it at all but they still quote me even more than George. He showed up on time and prepped the floors and read the flooring warranty info and was super diligent and communicative and detailed every step of the way. I'm really grateful for his work and will be hiring him for many other projects as he is a general contractor and I trust him and his work!!

I was in a jam and needed someone to come out asap to help me with flooring install Grigor (George)…read morecame out and did an amazing job. He knew which questions to ask to maximize his talents. His attention to detail was remarkable. I'm going to have him come back and install the backslash also. He's extremely knowledgeable and intrust him with future projects.

A friend referred me to Creative Concrete and I am so thankful!…read more I had a backyard deck of my 1978 home that was one-half chipped kool deck, 1/4 new cement, and 1/4 old mismatched and stained concrete. I needed something interesting and different as I did not want plain laced decking or flagstone and pavers were completely out of my budget. Scott came in with his team of professional, timely, courteous guys, and in a few days I had a uniform, gorgeous acid stained concrete backyard deck. They even followed up after job completion to make sure I was happy with everything. They did a great job and I cannot wait to show off my backyard!

Scott is very friendly, quick to communicate and has a mindful crew when it comes to cleanliness…read more Our floors are great...highly recommend!

Not to brag, but I now have the best looking house in the neighborhood. Art and his team did an…read moreamazing job. They were efficient, cleaned up, and were respectful of my home. They also were able to recommend contractors for the other work we were having done. Highly recommend!

I cannot say enough about the beautiful fireplace that Ben and his contractor created for us. He…read morecaptured the Old World European look I was going for perfectly. Communication was great, and he was quick to respond with a very reasonable quote and did the work sooner and better than I could have ever imagined. I am so pleased, and would not hesitate to recommend this father and son family company for any stone or paving work that is needed.