First of all, I didn't realize until today that you, Jay Jackson, owner of Computer Repair god made…read morea negative response to my Mother's review of our experience with you!!! Now that I'm seeing it, I'm going to respond... I told you that my Mother wanted to know how to set up programs and things on her phone before we came!!! You did not have the knowledge you claimed to have about her phone!!! I disregarded the fact that you have a very nasty and filthy building, giving you the benefit of the doubt, and gave you business anyway!!! And when we got there, you didn't even have the decency to button your shirt, looking unprofessional with your chest hairs showing!!! Inspite of all of this, I didn't leave you a bad review instead, I let you know what my Mother's complaint was in private!!! U should have been apologetic like most businesses re when a customer is not satisfied but you decided to not respond to the text I sent you about her complaint and had the nerve to blast my Mother's on this website in all caps!!! This man is very disrespectful and has a very bad attitude!!! I would not recommend him to anyone!!! I will contact Eastpointe police if you try to harass me or my Mother in any way!!!

Don't understand the negatives. He os very forthright and tells you the truth. You just have to…read morebe polite and listen. Granted he doesn't suffer fools, but is extremely polite and listens and explains when you admit you don't know. He has helped my son and I on several occasions. Will always check with him.​

Ross is extremely knowledgeable. Very honest and fast with his service. Gave me all options for…read morethe fix. Will come here every time for tech repair

From the owner: Our tech at CTFH has been servicing laserjet printers since the first HP…read more Infact, he has been servicing printers since the old Centronics, Qume and TI dot matrix printers first came out. So it is no wonder that we specialize in the repair of just about any printer on the market.

Best in the business. Mike Smith is "da best"! He devirused (new word) my 2 towers. Working…read moreexcellent. Gets 10 stars out of 5. He even found $100 stuck in the disc drive! (Just Kidding) Seriously, he knows his stuff well.

From the owner: At Macomb Computer Repair, we strive to provide you with outstanding service. We have skilled…read moretechnicians to help with any Sterling Heights, MI Computer-Repair needs. Call us now.

She-beaux forgets her phone charger, so we find this joint…read more I caught this guy's attention and asked him how I could NOT spend $40 or so on iPhone charger nonsense, and he walks me around to three different locations in the store with multiple options, and we end up payin' $16 for exactly what we needed. Then my man chats me up about the Tigers, bein' from Detroit, and the wedding we're running late to. On the way out, we're commenting on how rad and authentic the guy was, and his face is starin' at us on a poster-- he was the GM of the joint (area, maybe?) and was totally rad. If he leads by example, then this is the illest Best Buy out there. At the very least, he def treated us right, and we really, really appreciated it.

117 Days and Still No Refund on a Simple Order Cancellation - This Is Beyond Unacceptable…read more On November 28, 2025, I canceled an order for an item I never received. Best Buy had repeatedly delayed the shipment, so I never took possession of the product. There was no physical return whatsoever -- it was a straightforward order cancellation. I had paid $1,059.99 in cash. All Best Buy had to do was cancel the order and issue my refund. Instead, they applied a completely undisclosed policy (not posted anywhere in the store and never mentioned by any associate at the time of purchase or cancellation) that forces cash purchases over $800 to be refunded by check only. That check has never arrived. I have now made more than 20 calls to customer service with zero resolution. I personally spoke with Store Manager Jeff Orjada inside the Roseville store on March 11, 2026. I followed up by email on March 18, March 24, and again today, March 25, 2026, demanding an overnight replacement check with signature required upon delivery. I have received zero responses to any of my emails. 117 days later, my money is still being withheld with zero updates, zero plan of action, and zero urgency. Best Buy Corporate and executive management: this is your store, your policy, and your customer. I have been more than reasonable. I have demanded the refund be overnighted and delivered by Friday, March 27, 2026 at 12:00 PM. If I do not have the check in hand by that exact deadline, I will file a police report with the Roseville Police Department for the fraudulent withholding of my funds and immediately escalate this matter directly to Best Buy executive leadership. This experience is beyond frustrating -- it feels like deliberate delay of a legitimate refund on an order that was never fulfilled. I will never shop at Best Buy again and I strongly advise every customer to think twice before making any large cash purchase here. Hoping someone at the corporate level finally sees this and resolves it before it goes any further. Enough is enough.

If you are looking for an outstanding, professional, knowledgeable, honest computer technician LOOK…read moreNO FURTHER! I was blown away by his diligence, efficiency, patience and above all in these economic times...PRICING. Not only did he removed the malware, additional viruses, he also updated my Toshiba 8.1 to an 11! not to mention, he located and installed an affordable battery. J did so many upgrades to my 2014 laptop I AM SPEECHLESS. It runs at lightning speed with many features & protections. It's like having a new laptop. He even organized my folders & cleaned my computer! I can see why he has a 5 star rating. He is very gifted in computer technology & goes over and beyond for his customers. I guarantee, you will recommend him to all your family & friends.

Wasn't able to work with him, since he only takes cash. We would like a record of our transaction…read morein case of a problem, so we would only do a credit card transaction. He was prompt in his answers and willing to start work quickly, however.

He was SUPER knowledgeable and friendly when we went in. Service with a smile. Would totally…read morerecommend this place to anyone! We will be back

Took 3 trips to Gideon repair store to fix my phone which its price was close to 2x more than other…read morestores and they didn't fix my phone. I had enough of keep on going back to this store. I ended up go to another store to get my phone fixed and money down the drain for paying Gideon!