Went into the store because I had mistakenly onto a franchise and didn't know it. So I went to see…read moreif they could help me because the phone that I replaced was nothing like the phone that I had bought when I asked for a comparable phone to what I had. When I went into the corporate store I was completely ready to cancel my service and go with someone else. the gentleman working took the time to show me how to use the phone and explained that there really wasn't a phone that was comparable to what I had. So I end up buying a tablet with the understanding that I would get a rebate and the tablet would be free! The only reason I did that. So I wait the seven days like I'm supposed to don't get the rebate after numerous hours of phone calls and not being able to get the answers I needed I go to the corporate store they look at my account and tell me that I have to make the second month payment okay so I do that wait the seven days like I'm told and I don't get the rebate mind you I have spent probably 3 hours on the phone trying to deal with this issue two trips to the store. So here I go again the other day right down to the store please tell me why I haven't received my rebate the guy pulls up my account and says you're not on the right plan really if they would have said that I would have done it. Be careful if you buy anything from them or have services from them make sure you know everything and anything and always double-check cuz I wish I would have double-checked triple checked because at this point their service sucks their customer service is beyond horrible and they lie

This is the only company I have used that actually charges you to put a new to you phone on their…read moreNetwork if the phone has ever been on their network before. The guy told me I was at risk to have my new phone I just bought from Amazon turned off over a $3 fee I had to pay cause someone else had that phone on Metro b4. Told me it didn't matter if I just got it.. I had to pay more money cause someone else once used their service with that phone. What?! No other cell phone carrier has ever done that to me and its a terrible practice. Why should we pay for others accounts when we r trying to start a new one with your company. There is better service out there.

We had bought phones the day before at another store in a city 40 min away. On Sunday morning we…read morewent to this store after being told at the one on 14th street that they wouldn't help us because we didn't buy our phones there. Our experience at this store was night and day difference. Chris was wonderful! He was so friendly and happy to help. He was quick and efficient in trying to fix the problem and just could not have been nicer. I wish I'd gotten my phone from him! I couldn't recommend this store more!

My salesman's name was James. He has only been working at that store since November, he was very…read morerude and disrespectful, he also talked down to me and was very belittling. I did not feel comfortable being in the store with him. I would never want to go there again.

I've been with AT&T for 39 years and the main reason is the Extreme Knowledge & Kindness of Zane &…read moreRomeo today helping me Purchase my New Phone, They truly care about Assisting old people like me. They deserve Rewards for there Expertise, love Arlene Banocy

Awful, there's never more than one person working. Attempted to change something on my bill on…read moremultiple occasions. I waited over an hour and was never helped. This has happened every single time I visit this store.

I went to the store for a phone upgrade since my phone was 5 years old. Rafael greeted me at the…read moredoor before I even entered the store. He was very friendly and professional and he worked hard to get the best deal for my wife and I. We left the store with two new phones and were very pleased with our total shopping experience.

We visited the Verizon Store in Palmetto at 685 10th St E. to trade up I phones. We were helped by…read moreDrake B. and we could not be happier. He took the time, a lot of time, and he kept on going through all the steps until our phones were duplicated. He went as far as walking to the parking lot to verify that my phone was correctly paired up to Car Play. He explained in detail the itemized bill and gave us his mobile number in case we had questions once we arrived home. During the entire transaction Drake maintained a high level of professionalism yet he stayed personal and pleasant. Thank you Drake.

Excellent Service from Ryan!!! Ten Stars! Courteous, patient…read moreand very helpful! Definitely an asset to Comcast!

I took an older friend to this store because she had been given a flip phone from her daughter…read morewith no instructions. She does not have Internet access or know how to use it. We asked for a little help from an unfriendly woman who said she had no instructions and push this button and that ... etc. couldn't even see what she was pushing. We asked how to find out the model and she said something we didn't catch . Zero help but plenty of rudeness. I guess once someone gets their phone service , that's where the "service" stops . I've never had an Android phone so was no help either. Anyway, there is no excuse to treat folks who don't understand a phone to just be rude. I would not care to use Verizon based on that employee

Avoid this company at all costs! Their employee wrote down false information about our conversation…read morein which I told them I wouldn't be present at the home when they arrived, and yet they thought I would be there. Then they refused to accept my payment because they were upset about this.

Excellent experience! Troy did a great diagnostic job, and immediately followed through with…read moreordering the part needed. Customer service followed up with an install date for a week later. Very impressed with Troy. He is professional, experienced, and personable--very organized and neat, which is much appreciated! After having had such bad experiences with other appliance repair companies, we feel very fortunate to have found Mr. Appliance. Great technician and equally great customer service. Thank you. Mrs. Giordano, LBK, FL

The products are fine, but the customer service is terrible. After placing a $7,000 order and…read morepaying in advance, I became invisible. The delivery was delayed and I could never get anyone to call me back. Every call goes to VM. I even went there four times to pick things up. It's been over a month and I'm still waiting for a part. Not a great experience. GH

I have never successfully completed a "do it yourself" plumbing project, but was fortunate to find…read moreHydrologic Distribution and salesman, Ryan, who walked me through all the parts necessary for my repairs. Went the "extra mile" to pull the parts of a delivery truck so I had them in a timely manner. Suffice it to say, I totally screw-up the repair, water leaking everywhere, and need to call a plumber to rescue me; however, Ryan was also able to recommend a top-notch business in Venice, Florida, to take on the task. Lesson learned: get your parats from Hydrologic; hire a professional to get it done!

Needed a duck repair work on the air handler repair tech looked it over about 5mins and told me…read more2200.00 to fix it that he had to go in the addict and pull the duck work up, or place a PVC pipe on top of the water heater to support that was 220.00. Got the job done correctly for 190.00. They use to be good service company.

Pro tip: Make sure you have a partner in your HVAC technicians & their company. The best…read moreway--purchase a maintenance contract on your equipment for the twice yearly checkup. And these people in my experience are the ones you can trust! They are friendly, professional, competitively priced and reliable, with photo documentation of all the various checkpoints during the service call. 5 year customer