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    5.0 (1 review)

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    7 years ago

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    Cracked Screens - Yay, Luis and team fixed my 2 screens in minutes:)

    Cracked Screens

    4.8(539 reviews)
    8.6 mi
    •$$

    Fast service and great pricing…read more My IPhone screen had completely stopped working but luckily Cracked Screens was open at 8:30 AM. When I got there, I was welcomed by the owner of the business, Luis Santos. Luis was very knowledgeable and his exceptional customer service made the entire experience extremely easy and fast. He was able to diagnosed the problem and provided a reasonable quote on the spot. After agreeing to move forward with the repair, the team there immediately started working on my phone and had everything completed in under an hour. To summarize, service was FAST and EASY, customer service was phenomenal, and pricing was great. Cracked Screens is a place I'd feel confident recommending to others and if I ever need another repair in the future then I'll definitely be coming here.

    Was recommended this place from a Verizon store employee in an alternative to the Apple Store…read morereplacing my screen. They were available and super friendly. Took exactly how long they said it would and everything looked great. However, my phone isn't the same. Backlight is either super bright or too dark. The color contrast isn't the way it was before, and while they said that might happen, I wasn't expecting it to be that big of a difference. So if you're looking to get your screen fixed for around $200 instead of $375ish this is your place but just know it won't be exactly the same.

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    Cracked Screens - My new battery

    My new battery

    Cracked Screens - Nicholes Guillory Real estate agent and Louis Santos

    Nicholes Guillory Real estate agent and Louis Santos

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    Mobile Fix - Best Phone Repair Company in Moreno Valley  Mobile Fix

    Mobile Fix

    4.1(21 reviews)
    9.4 mi

    So I went in for a screen repair and they fixed it no problem but when I went to take a photo my…read morecamera failed. So I immediately went back they "fixed" it. 2 weeks later my camera failed again. So I went back and when they tried to fix it, they couldn't. I was told they'll order a replacement to fix it. I had to wait an entire month for it to come in. I took it back to get repaired again. Walked out happy thinking it was fixed. But guess what, 2 weeks later my camera failed again. So I went for a screen repair and left with a broken camera that they couldn't fix. Wish I could get my 250$ back because they broke my phone so now I have to save up to afford a new phone.

    I do not recommend Mobile Fix at the Moreno Valley mall…read more I took my phone in to have a cracked screen replaced. From the moment I walked in, the employee barely communicated with me and seemed uninterested in helping. Before agreeing to the repair, I specifically asked him to make sure my phone was still functioning properly before replacing the screen. He simply nodded and said yes. About two hours later, I got my phone back, and the very first thing I noticed was that the new screen was popping out of the phone. When I pointed it out, his response was, "Just don't put it in your pocket because the screen can come off." Seriously? That's the quality of work I paid for? When I got home, I also realized my Bluetooth no longer worked and some of the keyboard letters weren't working either. I returned to the store, and instead of taking responsibility, they told me they could fix it--but only if I paid more money. They damaged my phone during the repair and then expected me to pay again to fix the problem they caused. The workmanship, customer service, and communication were all unacceptable. The technicians refused to take responsibility and had made me come back to the store a couple times, wouldn't issue a refund, and acted like none of this was their fault. Save yourself the frustration and take your phone somewhere else. This was a complete waste of money and one of the worst customer service experiences I've had.

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    Mobile Fix
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    Xclusif Cell & Computer

    Xclusif Cell & Computer

    3.8(125 reviews)
    1.3 mi

    Service was fast and convenient didn't take longer than 20 minutes, Singh was very nice to help me…read morereplace my phone screen they gave me the cheapest price and the fastest service! 10/10

    Would NEVER recommend this place !! The guy with the curly mustache originally told me it was going…read moreto cost a total of $220 to fix the screen on my google pixel 9 pro xl phone . He told me to leave a $70 dollar deposit and an extra 20 for an overnight service fee to get it done faster , I then agreed because I desperately needed my phone fixed . By this time I have repeatedly mention the model of the phone like five times ! The guy even took a picture with his phone of my damaged phone to confirm the model !! He then repeated to me , "yes it's the google pixel 9pro xl " The next day he calls me to bring phone in because the screen has arrived , nearly 30 min later he called me again to say the screen I ordered was the wrong one !! When he is the one that ordered it so I was a little upset to hear that he had messed up the order but I tried to be level headed and understanding until he tried to blame me for writing the wrong model BUT he is the one who filled out the receipt ‍ he then proceeded to tell me he had to charge me $70 more dollars for the correct screen and I asked him if he was going to add that to the original price of 220 because he messed up the order . You would think a business would take accountability and have a back up plan for something like this because accidents happen . He told me no that it was going to be 270. So I was pretty upset and ask him if I can just have my money back and the phone back . Then he proceeded to say no because he paid for the shipping and I told him "you are a business, can't you return it and get your money back? "and he said yes ! So then I asked for him to give me the phone and my money . He then said that because he took the screen off it's going to be 125 to get my phone back !! So he didn't realize before taking the phone apart , that the screen he ordered was significantly smaller than the phone sounds like some bullshit to me . I ended up taking my phone and leaving !! I went somewhere else to fix my screen and they fixed it literally within five min in front of my face and he said the guy who worked on my phone had no idea what he was doing because he broke the screen even more . Crazy that he tried to charge me for taking the screen off and he didn't even know what he was doing !! Terrible TERRIBLE place . I would recommend the Tyler mall in Riverside much nicer people and professional.

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    Metro by T-Mobile - mobilephones - Updated October 2026

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