I don't know why I have put up with this company for over 25 years. All they do is raise my bill…read moreand fail to provide service. When there is an outage they just say tough luck we are working on it. No help no updates then when bill time comes "oh we are going to charge you $60 more a month." I get why everyone is just streaming.

David, the owner is a true professional. He has proven to be extremely consistent, knowledgeable,…read moreand delivers what he promises. He took the important step of setting up a VOIP system along with a internet provider for my Arizona business off of my plate. He has multiple connections that respond immediately. His follow up was on point and he makes sure each and every step is taken care of and explained in detail. Refreshing to come across someone who sincerely cares and he deserves all the success that comes his way. Highly recommend!!!

We had a simply great experience with the guys at T-Mobile (3030 E State Route 69 STE B Prescott AZ…read more: David Butler and Mauricio Holgun. Had been putting it off and were so impressed with how well they walked us through updating both my and my husband's phone. Highly recommend this place and these guys!

Great customer service from the team here in Prescott Valley! Got me what I needed and the Fiber…read moreinternet is awesome!

OMGGGG! I am new to the area and was HIGHLY recommended to Sparklight. I went into the office to…read morepick up my equipment to find one person working. There were 5 people ahead of me and each person took about 10 minutes to be helped. I was there for over a 1/2 hour to PICK UP EQUIPMENT. This company has ZERO respect for anyone's time. When I got home, I realized how unacceptable this was and I took the equipment back unused, I ran into the same issue. They have 2 desks in the front office, but in their mind people can simply wait for one person to help them. Oh, and unapologetic for any of it... Apparently, they feel superior (lots of people recommend them) and don't need to work for anyone's hard earned money. If you can get T-Mobile get T-Mobile... If you can get ANY other Internet, do it. JUST TAKE A BIG PASS ON SPARKLIGHT!

The 5 STARS are for Nick ONLY, who installed our service - top notch, very professional and…read morecompleted the work without any issues, plus made sure I am up and running before he left. NOW THE BAD: to get to customer service by phone or by chat online, well - That Is a Total Joke, can't get anyone to pickup, keeps routing from one bot to another, really hope that I do not need any help with my account - can only picture the frustration. PRO TIP: if you want someone to pickup, make sure you select the options for new service or product, they like picking that line up over the support lines ;) You're welcome! TIME WILL TELL: i did sign up for the 1gig plan, so far not too happy as it is around 300 at best, will go over all the equipment and settings again and will come back with an update.

I just went to her office here in Cottonwood on S. 6th Ave. and it appears they're only open one…read moreday a week on Wednesday due to staffing issues so yeah that could be a problem for a lot of people when you want to get things taken care of and you can't

Scheduled a service technician 3 times, never heard back from anyone. Office is only open 1 day a…read moreweek. Gotta wait on hold for a half hour every time I called. Go with t mobile instead.

Dan is a master at his craft; I needed a residential Ethernet smart box clean-up with multiple…read morerooms re-jacked and the difference is incredible. My wifi/hard-wired speeds had been inconsistent and generally very slow. I determined it was likely do to bad cabling from the previous owners, as well as the cabinet having useless, used cables everywhere. I HATED working in that room as it was a nightmare to work with. A picture speaks a thousand words so check out the before and after. He mounted everything in the cabinet very professionally, removed all the redundant and used cables (having to climb through a insulated tightly packed attic) and mounted my router on the outside of the cabinet for easy access and to provide maximum range/efficiency. My speeds on both wifi and hardwired skyrocketed! Even during PEAK hours I was getting well over what my cable company was 'guaranteeing.' Off-hours it is well beyond what is advertised by Cox. He was very thoughtful in his process. (planned ahead and had multiple solutions if he came across any problems.) Beyond the box he checked the Ethernet jacks in every room and re-placed them/tested as necessary. He does full residential and commercial jobs and for the amount of time he spent the price was beyond fair and MUCH lower than I was expecting. I cannot recommend this guy enough!

We had the Dans out to wire our house for ethernet and they did a great job. The worked late hours…read moreto get everything done and suggested things we had not thought of that really made things ultimately work in a more convenient manner. The job was done well and for a fair price. We will use them again!

Everyone was nice. They were able to answer my questions. Steven was very helpful. All employees…read morewere very patient with all the customers

I brought in a new IPhone and my old IPhone. I couldn't transfer the apps from my old phone to my…read morenew phone. The two young men ,with the same first name , spent at least an hour transferring all my apps manually. I can't remember the name, but they were great. Thank you so much