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    Metro by T-Mobile

    3.0 (2 reviews)
    Closed 10:00 am - 6:00 pm

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    Device City

    Device City

    3.6(20 reviews)
    1.4 mi

    I was recommended Device City by a family member. Wish I had never gone to see them. I brought my…read morephone in October 26th to get the screen replaced. My deposit was half of the $140 repair bill. I was told 5-7 business days. On 11/7/2019, the 8th business day, I had not recieved any word from them. I called to find out the repair was being done then. Later the same day I recieved texts(see pics) saying it is damaged. I refused to take a broken screen to replace a broken screen. I was told they would order another. After receiving no communication on December 2nd I called during business hours 3 times. This is 36 days after I dropped it off. I had no phone over the holiday and am upset about all of this. On the third they finally answered. The owner, TJ was not available. His employee proceeded to tell me they are no longer going to fix it. Nothing is being done to make any of this right. I asked for TJ the owner to call me. He did not. This morning December 3rd I called. Same employee answers. Says TJ is not there. Claims he called already this morning. I have no missed call and no voicemail. I am offered a refund. I have already been without a phone for 37 days. After I got upset because they obviously do not care and are not honoring their end of the verbal contract to provide the repair the employee decides he is too sensitive for real talk. Proceeded to tell me to come up there and talk that way to his face while I am there.

    I dropped my phone a few days ago and I was afraid I was gonna get a new phone. My screen was…read moremessed up and I don't have insurance. I'm from out of town and relied on Yelp to find this place. They fixed my iPhone 6s Plus screen less than an hour for a very reasonable price. Gabriel was really polite and nice about everything and I definitely recommend this place to anyone who needs their phone fixed.

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    Metro by T-Mobile - mobilephones - Updated May 2026

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