The male staff member erased all the contents on my phone included pictures and videos before I…read morereturned my phone and didn't give me a heads up because he said they were "closing soon." This is egregious service. I lost precious videos from a concert I went to. What's worse is that the manager brushed it off and didn't even apologize when I went back the next day. Absolutely absurd customer service. I cannot believe this is what I am paying for.

From the owner: Visit the T-Mobile store in Brookline and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 301 Harvard St can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Yes ! I went to look at some phones . Small wait time and staff is super friendly. They do have…read morea parking spot in the back that is free . They are also located in front of a bus stop . The place is clean , well organized and the staff know their stuff .

I visited yesterday and today…read more John and Nick were so nicely helped me. My phone took long time transfer from old phone to new phone. They patiently worked so hard. Thank you for helping my on rainy Sunday.

"Great location in the middle of everything " This location…read moreis much appreciated. It's in the middle of everything. So you can just run in or take your time . I park on the street ; just always read sign first . The vibe is welcoming. The staff is attentive. Glad to have been able to visit this location .

The service was horrible. While people were waiting, two of the assistants went to the back,…read moreleaving the customers standing there. I think they should show more professionalism in their work and treat customers with greater respect. Don't come here--I do not recommend it.

Great experience! Will use again. They were quick to respond and able to fit me in that day.read more

From the owner: TechToucan Solutions is proud to provide top-quality IT services for home and business clients. Our…read moreservices include software setup, computer repair, data recovery, TV setup, internet troubleshoots, Apple and Android phone repair, and much more. We do it all! In addition we also provide complimentary IT consultation services, as we believe in delivering value to our clients and ensuring they receive the best possible return on their investment.

My name is actually Stu R., not Lindsay R., and I live in Southborough, MA, not Manhattan…read more I have a 6,000 square foot house in Southborough, MA that originally was built as a farm house in 1830. Needless to say, my wi-fi was problematic, and Best Buy tried and tried to fix things to no avail. I was told to seek an I.T. company, I did my search, and Rod sold me over the phone on MVWFP. Jawaan and Jacob came to the house and hard wired most of my TV's using the coaxial cable that already existed. They also established various ports throughout the house so that the wireless wi-fi would work well everywhere. There was a slight problem that was fixed right away with a second (free) visit to the house. Several months after installation, the system is running perfectly. Rod and Jawaan are as good as it gets! Make the call to MVWFP, and your stress will disappear, at least with regard to wi-fi in your big old house!

Called MVWFP a few weeks ago after getting frustrated with the poor wifi performance in our 3,500…read moresf house, and hearing my wife continuously complain. All installed by me originally over the years, including hardwired gigabit Ethernet plus WiFi. Dead zones everywhere in the house and hardwired connections that weren't working. Rod responded quickly to my booking appointment on his website, and came in on the agreed date. As I knew, it was a mess. Took two days to straighten it all out including producing "heat maps" to show signal strength throughout every room in the house. it is actually quite difficult to find anyone who specializes in networking and WiFi. Most are electricians who do this as a side business and really don't have proper network training. As I determined, Rod has 20 years of corporate networking experience and clearly knows what he is doing. And frankly, my own lengthy experience in the computer industry allowed me to make that judgment pretty confidently after two days of many technical discussions. He knows what he's doing. I'm happy to make a referral to MVWFP to anyone who needs to sort out their WiFi and network challenges, residential or commercial. Very pleased. As is my wife who is not yelling at me any longer. About this, anyway!

My install technician was Ivo. He was a very happy soul who came in and got to work immediately. He…read moreexplained what had to be done and had the installation completed within 1.5 hours. We went through the router settings, altered the password to my satisfaction and connected a couple devices to ensure the WIFI was functioning correctly. The premises were left neat; I am very satisfied with Ivo's work. Dan Mackey Framingham

worst service ever, Quality of TV is terrible. They shut me off for $10.00. Paid over phone and…read morethey miss charged me. I'd rather go without service then use them. customer service is not in their vocabulary.

Grasshopper was set me up quickly and efficiently. You can choose what number you use so if you are…read moredoing B2B or B2C sales in a specific region but work remotely you can pick local numbers for your business. The best part of the business was Nora at the customer service department. Nora answered all my questions, was very professional, and pleasant.

If I could leave zero stars, I would…read more As a CEO, I expect a business phone provider to deliver the basics: reliable service, responsive support, and respect for the businesses that depend on it. In our experience, Grasshopper failed on all three. We were customers for more than five years, paying over $120 a month for two 1-800 numbers and seven extensions. This was a core part of our business communications. Yet we spent years battling persistent login problems, a frustrating app, missed calls, and call routing that did not work consistently. We kept trying to make it work. When we asked for help, we found ourselves in an exhausting cycle of support emails with little meaningful resolution. Every hour spent chasing support was an hour taken away from running our business. The breaking point came when we could no longer reliably log in to the app or stay logged in. During the resulting support exchange, we mentioned that we were considering another provider because of the ongoing problems. What happened next was extraordinary: Grasshopper abruptly closed both of our accounts without warning. We had not requested that our accounts be closed. We had remained professional throughout the exchange. We were paying customers asking for working service and meaningful help. Even after the closures, our follow-up emails went unanswered. We were left scrambling to find a new provider and replace phone numbers across our websites, business cards, and online profiles. After more than five years of payments and patience, this was how the relationship ended. Technical problems can happen. What defines a service company is how it responds when its customers need help. Our experience with Grasshopper was years of unresolved issues followed by an abrupt disruption to our business. Based on that experience, I cannot recommend Grasshopper to any business that depends on reliable phone service. We trusted them with an essential part of our operations. I would not make that mistake again.

I have been a loyal (and patient) RCN customer for 13+ years for cable and internet. My bill is…read morewell over $200/month for basic cable and 300mbs internet which is completely ridiculous. I have until now overlooked the increasing random fees and surcharges and their suggestions to call back repeatedly to try to negotiate a better price. What I cannot overlook is the horrible internet speeds we get. I call and complain to an Rcn representative almost on a daily basis. Every time I call and I run a speed test all of the sudden I'm getting crazy high speed internet. Then a few hours later I'm lucky if I get 5mbps connection. Attached are some examples. I have much more documentation of this phenomenon where one wonders if they're running a "rob Peter to pay Paul" scheme and don't actually have infrastructure to support all their customers. I am so frustrated and unless performance magically improves I will be actively looking to switch to another provider. If anyone has suggestions please message me.

stay away from these THIEVES the reception was terrible I cancelled within a the month of getting…read moreservice I cancelled ,now I get a $215 bill my advice stay away from this company

Installed a video system for me with remote viewing on my smartphone. Very professional.read more

From the owner: VoIP, structured cabling, telephone systems service, CCTV/CATV/AV, retail service and rollouts.read more