T-Mobile in AR has been my worst experience ever. It started out good, except for the local sales store, and at the end of my hideous 3 year stay was ridiculous. At first they were very helpful, but very expensive. They were happy to help me out with free cell boosters for my house.
But 3 years later, during the pandemic, after I fell and had a herniated disk, their caring turned despicable. I went to the former Sprint store, where the customer service and knowledge was much better. I HAD to stay at home bc I couldn't leave my house bc of intense pain and disability. No, I didn't have friends to take me and was relegated to a special transportation city bus, that was terrible at dropping off and picking you back up again. Pathetic. Then, in October 2020, I started receiving refurbished only cell phones that only lasted 2 WEEKS.
I finally was rescued by one of my daughters who brought me back to Texas, with much better health care and doctors. I am getting better finally. I'm with a different company now and am happier with better service and devices Also, any cell service in AR will be pathetic bc of all the hills and mountains. We lost service multiple times heading to the main Interstate leaving the state. I cheered when we hit the state line. Maybe they are better elsewhere, but not in AR. Don't know if anyone else is better. read more