I had the best experience today with Jospeh! I have been to many other Verizon stores and can tell…read moreyou I won't be going to another location besides this one ever again! He was really knowledgeable and most of helpful! You can tell he appreciates his job I hope he goes far with the company!

We were in the area and my Mr. wanted to switch carriers. This was the closest Verizon nearby. I…read moredidn't want to go to either Kenwood or Oakley because I I knew we were going to wait a long time. So this came up on google so we decided to check the it out. We were greeted by Randy. From there, everything was quality service. He was patient and explained all the options/plans they had to offer. Since my Mr. was switching and was a new customer, he was eligible to get a free phone. He was able to get the IPhone 12 mini for free. We were even able to bundle up so we can save money monthly. So I started to think about how old my phone was and asked Randy tons of questions. He was able to get me $350.00 off IPhone 14 Pro. Both me and my Mr was able to transfer our data from our old phone to the new one with no problem. My Mr. had some hiccups along the way with AT&T, however at the end, we were able to come up with a solution. While Randy was helping us, there were some customers that came in and he started to get busy. He didn't loose his cool and was friendly to everyone. He took care of tasks one at a time. I was pretty impressed with how he handled everything . Eventually, he got help when Jason walked in. He too was also knowledgeable and gave good service. We were in there longer than expected but we left happy with new phones and still saved money monthly.

Mehdi was so great!!!! 10/10 experience at this location!! Highly recommend coming to this location…read morefor any phone needs

Great personal service. Helpful attitude. Rare these days. Problem solvers extraordinaire!read more

Great service, reasonable pricing. Very skillful and efficient work. Alan takes pride in his…read morebusiness and takes exceptionally good care of his customers. It's becoming difficult to find service like this. You will be happy you went to A-HI!

I will say my experience with the Verizon Corporate store at Eastgate in Cincinnati, Ohio wasn't…read moregood at all. First there's a lot of offers from Verizon online and advertised on TV! I had a Scheduled Appointment at the Eastgate Store. Upon arrival I noticed that there were NO SIGNS for promotions from Verizon's Ads! There were very little people inside besides the Verizon employees maybe one or two customers. I was greeted by an employee who said he could help me. He escorted me to a table. I told him who only identified himself as "TC". (I noticed on the way out none of the employees had name tags). Anyway, when we sat down I noticed Regular pricing on a sticker affixed to the Table. Still NO PROMOTIONAL PRICING as seen on TV nor Online! I told TC I was wanting to Come over to Verizon from AT&T because my daughter wanted a New iPhone & I was bringing over my iPhone 13 Pro Max to Verizon too. I told TC about the Promotions that were being advertised, but he didn't say anything. TC just started asking me my name, address, and what plan did I want. I informed him I wanted the plan I seen on TV &/ or on the internet for bringing my phone to them along with 2 phone numbers. There was a Gift Card, pricing to be around like $50 a piece w/ unlimited data all on The internet, but with me going into the store I got offered NONE OF THAT. When I inquired about that, TC said I would have to go Online for that. I asked TC so what you're telling me by coming into this store I have to pay FULL PRICE? He Said "YES" Even though the Ads and promotions don't end until January 31st? He Said "Yes". I asked TC does Verizon have a Discount for Disabled Veterans or Veterans? TC said yes he thought but I would have to go ONLINE to get that Promo. Why does Verizon have these Stores if they're just going to tell you to go to their website? I felt like a fool! I got up and walked out. Still NO CUSTOMERS except one or two (Probably complaining about their bills). I drove over to Beechmont and I saw that Verizon Store's parking lot filled with Cars. However, I didn't go inside because ONE I didn't have an Appointment and I can't stand for very long. I saw an AT&T store on the same side of the road so I decided to stop there to see if I could lower my bill. That woman helped me lower my bill! So I will not be going to VERIZON!!! And I will never step foot in the EASTGATE VERIZON STORE AGAIN!! And when I lived in Florida I was a customer of Verizon Cellular Service and I had Verizon's Internet and DIRECTV combo. I raved about Verizon, but never again! The Employees at that store ruined Verizon's Chances of me coming back to Verizon. I know I'm just a NUMBER to Verizon and Verizon really don't care about their Customers at least that's the way I felt at the Eastgate store!!

Grant was an excellent partner at helping me choose my new iPhone 14. He also reminded me about…read moreInternet! I had forgotten that I wanted to ask. I'm in a Spectrum heavy area. Now I have 5g beautiful Internet. This young man was excellent at answering all of my questions. I cannot say enough about this amazing service that Grant provided at the Milford Verizon Store. We will see Grant soon to upgrade my Dad's phone, iPad, and now Internet! Great job Grant and the Milford Verizon.

Don't give up on going into a Verizon Store! The store located at 3517 Columbia Parkway is…read morefantastic! I have been to several stores in the past - but this is by far the best I have experienced. The customer service is excellent. No pressured sales and good information about the phones, accessories and plans. I followed up on a referral to this location and found it to be very clean with everyone wearing a mask and using safety protocols. I worked with was Kylyn - really knows his product, is polite and efficient! The Store Manager for this location is Corey who has also received positive feedback. Thank you Verizon for a store that supports the customers!!!

We last minute decided to follow through and start a phone plan instead of month to month. There…read morewere only 2 other customers, and we were helped immediately. He wasn't knowledgeable about everything, but he asked his superior for help with each step. While we waited for things to process, they were very nice. It seemed strange that it was so empty, but I didn't mind. Overall, I've definitely had worse customer service experiences at other Verizon store.