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    DIRECTV

    DIRECTV

    (3 reviews)

    I've had trouble with DirecTV for a good year now. I haven't watched my cable since Thanksgiving of…read more2018 and have been trying to cancel with them for a while since they've always had my account 'past due' over their negligence to comply to simple monthly procedures. I set up with DirecTV + ATT when I moved to Florida in summer 2018 using automatic payments. When I cancelled my ATT service, they would not let me cancel DirecTV although I do NOT use it, and this was one year since I had begun service. I began to not get charged monthly and hadn't received a paper or email bill in a couple of months. I called DirecTV and they told me that my account is severely 'past due' which is outlandish for me, when I always pay on time. I then asked why I wasn't receiving a bill; they were sending my bills to my old Salem, Massachusetts address! Oh and I couldn't create an online account with DirecTV because they had my Salem debit card on file! HOW they gathered all of my Salem info when I began service in Florida is SCARY and invasive. They allowed me to skip one payment by lowering my bill to $17 one month. It's been three more months since all of this hassle, where they still will NOT just cancel my service for a product I haven't used in over a year and after all of their insane invasive negligence, but now each month my bill is doubled for SOME reason as if I skipped a payment somewhere and it's constantly telling me that I'm in the red and 'past due.' Oh, and we are in the middle of a pandemic and they just charged me a $13 late fee when my bill is due April 1st because of these over charges they created! Also, they have been charging me $9.62 each month for a protection plan that I did not sign up for nor do I need when I don't use my cable box and wish I could return this thing! That's nearly $120 in extra charges due to this 'protection plan' that they have just taken from me! This company is out to ROB YOU! Do not sign up with DirecTV!! I am absolutely mind blown as to how inaccurate, stalker-esque, and negligent to comply to customer satisfaction this company truly is. I am counting down the days until I can cancel my service with this overpriced company that just robs the crud out of you!!

    Horrible customer service while closing an account where I have been a good paying customer for a…read morelong period of time and have not even been using their service, yet paid anyway, as I have a Netflix and Hulu account. I am moving and want their equipment out of my house and they have repeatedly told me they are sending me an equipment return package.... yet I get nothing. I call today over 2.5 weeks later and they tell me to just throw away the equipment or recycle it that they don't want it as it is too old. I ask for an e-mail for proof of these instructions..... NOTHING... I am sure I may get a hefty bill as soon as I throw away this worthless equipment it will suddenly become valuable. Get your act together DIRECTV. You are more interested in selling me additional equipment for my new residence than you are about taking care of your customers concerning the purpose of their call. I was quite likely going to purchase TV/cable from you in the future but now you can F off. Every single time I call the customer service rep has no note of any past phone conversations and tells me to print a label myself. No thanks.

    21st Century Communications

    21st Century Communications

    (1 review)

    These reviews HAVE to be from employees!!! 21st Century Communications retail seller for HughesNet…read morethey LIE. Sales assistant, David sold me on HughesNet, and boy did he. I had an absolutely horrible experience. Scam, they have GBs pulled from devices turned off he told me by email and rep told me by phone. Complete farce! Internal equipment has obviously a tracking device to force you to update plan more than once, accuse you of using too much data and pay more. Complete and utter B.S. Also, why can't I submit review directly on Google website, so it appears there in plain sight??? Intentional because this supposed retailer providing SCAM service is DISHONEST!!! HughesNet refused to come to home to get equipment and even when I reluctantly offered to pay, still refused. Last rep informed me cancellation of internet $370.00 and phone $200.00, total $570.00. And boy did they charge to my checking, day after cycle period ended, only time I was told the TRUTH! But David told me $400.00 cancellation and previous rep on phone with ATTITUDE. The dish I have to hire someone to remove and radio on dish I have to return, plus equipment inside of home I have to return. Pathetic, dishonest retailer and internet service company!!! Please, if someone reads this shopping around for internet and phone service, do yourself a favor find another retailer and provider that is reputable and honest and ask your neighbors too to verify legit. P.S. I had gotten this service for my parents that live in FL.

    From the owner: 21st Century Communications LLC, serving the North Central and Northeast Florida areas since 2013…read more We pride ourselves in providing the best service and entertainment experience to our customers.

    IQ Fiber

    IQ Fiber

    (16 reviews)

    Southside

    I recently had the pleasure of having Tech Marty from IQ Fiber install my new fiber internet…read moreservice, and I couldn't be more satisfied with the experience. From start to finish, Marty demonstrated professionalism, expertise, and attention to detail that truly set him apart. Marty arrived right on time, equipped with all the necessary tools and knowledge to handle the installation efficiently. He took the time to explain the process, ensuring I understood each step, which made me feel more comfortable with the setup. His friendly demeanor made the experience pleasant and engaging. What impressed me most was Marty's meticulous approach to the installation. He checked the placement of the equipment meticulously, ensuring optimal performance and coverage throughout my home. After completing the installation, he walked me through the setup and even helped me tweak settings for the best internet experience. Since the installation, my internet has been blazing fast with zero issues. I can confidently say that Tech Marty's expertise has made a significant difference in my online experience. If you're considering IQ Fiber, I highly recommend requesting Tech Marty for your installation. He's a true asset to the team! Thank you, IQ Fiber, for an outstanding service, and a special shoutout to Tech Marty for making the installation a breeze!

    I had them when I lived in Gainesville. The 5-gig service was lightning fast. Going so fast, you…read morecould get you where you needed to go before you even thought about going there. TV streaming was flawless, no spooling nightmares. No frozen screens. All smart devices worked great and for once the ring camera did'nt have a giant delay between the time of identifying someone and when I was notified.

    Metro by T-Mobile - mobilephones - Updated May 2026

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