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Metagraphics

5.0 (1 review)
Closed • 9:00 am - 4:00 pm

Services - Metagraphics

Copymaking services

Printing

Scanning

Metagraphics Photos

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6 years ago

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FedEx Office Print & Ship Center - Now FedEx Office

FedEx Office Print & Ship Center

(58 reviews)

I am writing to formally report ongoing and unacceptable customer service at the FedEx location in…read moreChico. During my most recent visit, multiple employees were standing around talking among themselves while several customers were clearly struggling to use the self-service machines. When customers asked for help, staff were dismissive, reluctant, and appeared annoyed at being interrupted. Assistance, when given, felt forced and minimal. Some customers were left confused and unsupported despite employees being readily available. This is not an isolated incident. I have observed this same behavior on multiple occasions at this location. The consistent lack of professionalism, urgency, and basic customer care reflects poorly on FedEx and suggests a management issue that needs immediate attention. Customers should not feel ignored or burdensome when seeking help, especially in a service-based business. I strongly urge FedEx to address employee accountability and retraining at this location. This experience was disappointing and unacceptable. Sincerely, Anna

Every time I come into this store I have problems with the machines. I was making packets for my…read moreclass 15 pages each double sided. I did one packet double sided and went to do a second packet. I never changed the settings and the machine made the packet one sided and charging me the same as the first packet. I asked the assistant manager for a refund. He said no. I went up to the counter and asked for the manager. The assistant manager said there was no manager on the weekend. I said I still wanted the refund because I did not change the settings. He said he would give it to me but said I had to leave the store because I was lying about the machine. I left. There is always problems with this store and the staff are rude.

Creative Composition - Informational Handouts

Creative Composition

(11 reviews)

They will not ever give you your. AI files so if you want to change designers you will have to…read morestart from scratch. From the owner; Our policy is, the deliverable for this project is a print-ready PDF. This format provides everything needed for high-quality printing and use in its intended purpose, while also ensuring consistent results. Native files (InDesign) contain the source components and setup used to create the final deliverable. These files are considered proprietary because they include unique design elements, fonts, and effects that are customized and often reusable in other projects. As such, retaining these files is an industry standard, as they are part of the designer's toolkit and intellectual property. Our goal is to provide you with a high-quality, ready-to-use product that fits your needs. Should any future adjustments or updates be needed, we're here to help and can work with you to keep everything consistent and professional. We have been consistently responsive to the changes requested on the artwork, and as a result, we've adapted quickly to each adjustment. Edits were not made in a timely fashion designers milk the clock to increase the cost of your project. Poor communication and designer comprehension. Very disappointing.

Absolutely the greatest customer service by far. I had to work with several different print shops…read morein searching for quotes and possible print jobs. When I met the staff at CC, it was professional, pleasant, and overall a great experience. I loved working with Sonya, and all of the others who helped along the way. Prompt turn around time, you get exactly what you ordered, and the quality is fantastic for the print cost. I will most definitely use this business again, and I love supporting local business. Move over Staples! Your customer service has nothing compared to Creative Composition :)

Metagraphics - copyshops - Updated May 2026

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