My experiences at Staples in Chico have unfortunately been more frustrating than positive. I've…read morecome in several times to process Amazon returns, and about 90% of those visits have felt unwelcoming. Most staff members have come across as impolite, and often there's little to no eye contact or basic acknowledgment of the customer. Customer service really sets the tone for a business, especially when handling quick service tasks like returns. There's definitely significant room for improvement in how customers are greeted and assisted. I genuinely hope management takes this as constructive feedback and works toward creating a friendlier, more attentive environment. I wish them well and hope to see positive changes in the future.

Zack, in the printing area, went above helping this Boomer printout pages without judgment. Nicely…read moredone and appreciated.

Employees radiate that they hate their jobs. I recommend a different store for great customer…read moreservice. They go out of their way to be rude and completely ignore your existence.

This location is a little farther out for me, but I like to go here. Why? Because unlike the other…read morelocations in Chico, there is rarely a line when I come in to do an Amazon return or something else. And if there is a line, it goes very fast. I walk in and walk right out. And if I need to get a receipt, they promptly provide me with one. Quick service with a smile. Who doesn't like that? Have yet to have any problems with this location, and I've come here countless times already.

The printing service I requested was terrible. The young man in the copy/printing department was…read morecompletely ignorant of making copies at a percentage of the original. He was unable to comprehend that 10 inches at 200% is 20 inches. He was also unable to make black and white copies instead of color, telling me that the machine had no provision for black and white . . . ? I had 35+ years of experience in engineering and reproduction, and it was apparent to me that he was not the man for the job. Everyone has to start somewhere BUT should have basic math skills for reproduction work. He also had a very minimal knowledge of the equipment he was using. He made me wait for 45 minutes while he produced unacceptable copies at the wrong scale. He waited on other customers when he should have been finishing my job. I left without the service that I needed. Please either train him or replace him. I will not return to Office Depot.

My husband needed business cards so I ordered some offline and got curbside pickup. The cards were…read moreprinted and finished early and the employees were very nice! Thanks Office Depot!

They will not ever give you your. AI files so if you want to change designers you will have to…read morestart from scratch. From the owner; Our policy is, the deliverable for this project is a print-ready PDF. This format provides everything needed for high-quality printing and use in its intended purpose, while also ensuring consistent results. Native files (InDesign) contain the source components and setup used to create the final deliverable. These files are considered proprietary because they include unique design elements, fonts, and effects that are customized and often reusable in other projects. As such, retaining these files is an industry standard, as they are part of the designer's toolkit and intellectual property. Our goal is to provide you with a high-quality, ready-to-use product that fits your needs. Should any future adjustments or updates be needed, we're here to help and can work with you to keep everything consistent and professional. We have been consistently responsive to the changes requested on the artwork, and as a result, we've adapted quickly to each adjustment. Edits were not made in a timely fashion designers milk the clock to increase the cost of your project. Poor communication and designer comprehension. Very disappointing.

Absolutely the greatest customer service by far. I had to work with several different print shops…read morein searching for quotes and possible print jobs. When I met the staff at CC, it was professional, pleasant, and overall a great experience. I loved working with Sonya, and all of the others who helped along the way. Prompt turn around time, you get exactly what you ordered, and the quality is fantastic for the print cost. I will most definitely use this business again, and I love supporting local business. Move over Staples! Your customer service has nothing compared to Creative Composition :)

My girlfriend and I frequent this store quite often, we're always greeted with a warm smile and a…read morefriendly face, and well made products. One of chico's finest

I've been a fan of Wild Ink Press on Instagram for a while and had it saved as a place to visit if…read moreI was in the area. I had the opportunity to finally pop in and see their store this weekend. It's in downtown Chico, lots of street parking, and a parking lot right next door also. Beautiful tree lined street, gorgeous building. This is where they do all their printing and there are several beautiful printing presses. I love that vibe. The store carries all of their card designs and some other knick knacks and gift items. A good place to find a unique gift and a gorgeous card. I am particularly fond of their card designs that look like tile. I enjoyed a nice visit with the employee working that day. It's a beautiful space!! Can't wait to come back.

I am writing to formally report ongoing and unacceptable customer service at the FedEx location in…read moreChico. During my most recent visit, multiple employees were standing around talking among themselves while several customers were clearly struggling to use the self-service machines. When customers asked for help, staff were dismissive, reluctant, and appeared annoyed at being interrupted. Assistance, when given, felt forced and minimal. Some customers were left confused and unsupported despite employees being readily available. This is not an isolated incident. I have observed this same behavior on multiple occasions at this location. The consistent lack of professionalism, urgency, and basic customer care reflects poorly on FedEx and suggests a management issue that needs immediate attention. Customers should not feel ignored or burdensome when seeking help, especially in a service-based business. I strongly urge FedEx to address employee accountability and retraining at this location. This experience was disappointing and unacceptable. Sincerely, Anna

Horrible customer service. One of the lady staff with long black hair and glasses was so rude and…read moretalked to my mom and I like we were stupid when we asked for box sizes. There was another male in the back who looked at us multiple times and saw that we needed assistance as we stood at the front of the register for at least 5 minutes. Mind you this was my first time at fedex. It was really just a horrible experience

I was shuffled from ATT to the UPS Store to return internet equipment…read more I was delighted to meet Anna who was great at her job. She explained everything and was quick and efficient. Thank you! I will come back.

Sunday hours Friendly people…read moreHelpful people Plenty of parking Space is a bit of a disaster, but let's just call it spartan You're there to get something done Can't comment on all the services but ship and return these guys are super helpful

I have been using Wizard for years although I don't live anywhere near Chico, CA. Long ago I…read morelooked for recycled business cards and found Wizard. The customer service is always excellent, the quality fabulous, I keep coming back. Thank you Wizard!

I used them for a very serious and timely printing of a full color poster in January of this year…read more They were GREAT to work with, did the printing very fast, and the results were wonderful. They did everything they said they would. They are a little pricier than others - but we like their eco friendly attitude.

So I have dealt with theses folks on 2 prior projects and the middle of a 3rd(they have sample of…read moremedia coming for me to choose from for some outdoor signs). Very nice, very accommodating, and on my menu board they were 1/2 the quote of a mangrove based outfit that wanted $85 just to show up and have a discussion so they quoted me a crazy price over the phone. They may be a "small" shop, but hats off to these honest folks. Being a small biz as well I LOVE this kind of service....The guys!!!

I've been using them for years. Always prompt courteous service at a reasonable price. And easy…read moreparking to boot.

I've worked with Bedrock Markets for all my marketing needs for the past 3 years. They are fast,…read moreefficient, they have excellent quality in their design and product, and the best customer service I have ever experienced. I recommend them for all your marketing needs. From business cards, to mailers, to web design, I wouldn't use anyone else.

From the owner: We provide a start-to finish approach for all your business needs! When you need to increase your…read moreROI, when you need Rock Solid Results -- trust our experts to deliver the strategies and materials to take your business to the next level. We have all the marketing tools you need to promote your business.