VW Brown, Eric and his associates on one of the dumbest agents I have come across in my entire…read morelife. Due to their incompetent and lack of listening and following instructions, I am being penalized an additional amount after paying my yearly renewal premium. Long story short, I was with Erie insurance and during my tenure I never had an issue. Ever since VW Brown took over Erie, the new folks have been nothing short of idiots. I have 3 homes, and multiple cars, all of which are screwed up on the policy with VW Brown. I explained multiple times of how my situation is with where each vehicle should be and how each property is classified and at no point was this corrected. Now, simply asking for insurance cards, leads to me being charged an additional $400 due to VW Brown, Eric Kane, and his associates incompetency. Truly, the mistake is by VW Brown and should be paid out of their own funds, yet they are going to make the innocent party pay. I work as a licensed realtor, and had referred my clients to VW Brown, which I will no longer do. I truly hope a better company comes in and removes there incompetent people...

I use VW Brown Insurance Frederick office for auto, home, condo and renter's insurance and am very…read moresatisfied. My agent was very knowledgeable and helped me find the best value among competing insurers (they deal with many, so you have lots of choices) and in explaining the various types of coverage. Was also very helpful in helping to decide whether to file a claim, what consequences might be. Over the years they have provided invaluable consultation on many coverage and claims situations. Tanya Crawford is excellent.

I always reach out to Frank and his team when needing new insurance products. I have at times…read moreneeded information on a tight timeline, and I have always been accommodated. I know they have many customers with needs much more profitable than mine, but I am always made to feel important and that my needs are a priority. If you want a responsive and personalized experience, I highly recommend Lebherz Insurance as your go to provider.

I recently purchased renter's insurance through Lebherz Insurance Agency in conjunction with Erie…read moreInsurance and it was a wonderful experience. Everyone at the office was helpful and courteous. Frank made me feel comfortable in my decision and took the time to explain the coverage and what fit best for my needs! He was very knowledgeable and patient with my questions. Lebherz Insurance brings back the one-on-one personal feel that is missing from large companies today. Best of all - no phone trees to go through! I will be working with them in the future for all my insurance needs. I highly recommend them! Check them out today and get a quote and see if they would work for you and your family.

As a new client of Kathy Schultze's Stafe Farm Insurance Office, who is in the process of selling…read moretwo properties in two different states and purchasing a new build home in the second state, I am quite pleased and impressed with her office. I j have had the opportunity to work with two members of her team, Sharon Hook and Kiersten during this transitory process. They are readily available, professional, knowledgeable, personable and user friendly, especially for this tech dinosaur. These State Farm employees have been the best in the profession over 41 years of home ownership. I feel in capable and trustworthy hands with Kathy's office and staff! Kathy, I commend you and your staff very highly ! Thank you. Paul "Chick" Chakrian

"I am deeply disappointed to write this after nearly 25 years of loyalty to State Farm. This recent…read moreexperience has been completely unacceptable and has tarnished over two decades of trust. I found the services to be overpriced and the support severely lacking when it mattered most. I strongly caution others to stay away and look for an agency that truly values long-term customers." Steven Harris

This is a scam, they charge more legal fees, monthly fees, service fees and settlement fees, you…read morewould pay more than the actual amount you own fully at the end of the period. They trap you using the settlement as bait so that you can never opt out when you realize what they are doing. You can reach the same settlements by your own by talking to creditors and you will save thousands of dollars in fees. They will drag it out as long as they possibly can to steal your money. Don't fall for it, i wish I didn't. The 5 star reviews are also fake, posted by them.

Avoid this company at all costs. I've been trying to cancel my account for the past two weeks, and…read moreall I've gotten is the runaround. They keep asking for information about my bankruptcy lawyer, which is completely personal and none of their business--especially after I've already made the decision to terminate my account. They have no authority or say over what I choose to do after ending services with them. One agent in particular, Asa, has been especially unprofessional. While other agents were easier to deal with, he continuously made unnecessary comments, insisting that my legal information is "public record" and that he could look it up himself. If he has that kind of time, that's on him--but it felt invasive and completely out of line. This company lacks follow-through, respect for client privacy, and basic customer service. I wouldn't recommend DebtRx to anyone.

Brooks Yetter was awesome, very easy to work with and went above and beyond to get me a homeowner's…read morepolicy on a Friday where we needed the policy same day. I would absolutely recommend him to anyone looking for insurance! Thank you Brooks!

My agent, Kathy Brandon, of Insurance Brokers of Maryland is possibly the best agent I have worked…read morewith in decades. She is extremely knowledgeable, diligent and hardworking; a true professional. This has resulted in better coverage at significantly lower premium costs than those companies that commonly advertise on television. Kathy has helped me with both my home and auto insurance. The companies she compared always had the highest ratings. This matters, if you have a claim, as I did. Gale force winds during a Nor'easter ripped my house apart and I had to file a claim. Kathy Brandon was there throughout the process to restore my property. Each year when I renew, Kathy stands ready to review and re-price my policies to insure I am adequately covered while not over paying. Just as importantly, Kathy's exemplary service permits me to customize the transaction so that it is convenient and efficient for me to perform the annual task of renewing my insurance. If you have been dealing with uneducated customer service representatives over the phone, your annual nightmare of insurance renewal is over. No more misinformation etc. Just call Kathy Brandon of Insurance Brokers of Maryland and she will spend the time and effort to take care of all your insurance needs with no headaches or worries.

Service was great at first. Tyler no longer returns emails and when he does, it is weeks late with…read moreempty promises. Watch out for surprise policy increases.

Even as someone who never bothered to understand the ins and outs of an insurance policy, I knew…read morethat I was paying too much for my home and auto coverage. Tim and I did a thorough review of the policy and he was quick to answer all of my questions. All-in-all I'm saving $1,200 a year for better coverage than I had before!

Our neighbors highly recommended Wachter Insurance Agency and they did not disappoint. We dealt…read morewith Craig and he provided great customer service. He was personable, professional, organized, and very knowledgeable. He quickly responded to our calls and emails. In addition, he made some good suggestions. We felt like he really cared about his customers and that we were not just another policy. We highly recommend Wachter Insurance.

I have been with Wachter and Erie Insurance for close to 20 years…read more As with all professional services I use I keep looking until I find my "fit". I came to Wachter after a friend of mine told me about them and how Erie Insurance and Wachter treated her after her house fire. I've had to use my homeowner's and vehicle insurance a few times as have my daughter after her car was totaled. Wachter acted quickly and humanely asking after my daughter after her accident. When my ceiling fell in and I called Sandy at Wachter Service Master was here within an hour to start cleaning up the mess. If you're looking for an insurance agency who are professional and give good, old fashioned customer service I recommend Wachter.

I had the great pleasure of interacting with Ms. Madison in order to obtain a bundled home and auto…read morerate for personal insurance. Madison was thorough and professional in obtaining quotes from your numerous carriers. I sought out your advise because I had been provided with insurance renewals showing significant increases in premium costs despite no adverse change in my statistics. Madison was an exemplary professional: hardworking, dedicated, knowledgeable, responsive, communicative and generally helpful. She was unable to match my current renewal rates , but she exemplified all the traits we value in our insurance agents. Kindly let me add, once we find a reputable insurance agent, we remain with them almost indefinitely. It's a long and trusted commitment. Madison worked very hard with all her knowledge to assist me in my home insurance needs, yet received no recompense. Consequently, I will be providing a very accurate but glowing report of your agency's highly principled conduct. I will be posting the review to the website, "Yelp". The advisory, is that, if one finds good people, share the news with your friends and neighbors. Madison gave me sound advice and I am grateful.