We paid $240 and our problem was only fixed for four days. A technician came out to look at a…read moreplumbing backup. Four days later the exact same issue happened and they want to charge another $400(ish) to come diagnose and fix the problem because there are no warranties on backups, which they don't tell you beforehand. I understand this policy if we had another backup months later, but FOUR DAYS later (with only two grown adults living here) this is clearly the same issue that wasn't resolved the first time. Such a waste of money, this is terrible customer service.

Service tech Charles did an excellent job replacing the shower valve and toilet wax ring. The…read moreshower looks perfect, the tile amazingly undamaged. Thank you to Lance Maxwell plumbing and Charles for the excellent work.

After calling several people, even recommendations from friends, I got lucky and found John on the…read moreinternet. He worked my job in between another job and got my project done. He is meticulous and as talented as he is friendly, and most importantly my wife loves the laundry room update. Would definitely recommend him.

Tile Expert John has been absolutely amazing! Im giving 100 stars for his beautiful neat work and…read morewonderful charisma. If you need to upgrade your bathroom i highly recommend John

I called Workman's Kwik Fix because my bathtub was not draining. They scheduled my appointment…read morewhen it was convenient for me. Evan arrived on time and quickly and professionaly fixed my drain! I will keep Workman's on speed dial for all my plumbing needs!! THANK YOU! Teresa

10/16/2024 I called Quick Fix Plumbing on October 16, 2024…read moreto install a faucet that I have purchased from Amazon for my tenant's property. They were scheduled for 10 AM so they got there on time as they arrived they started looking for the shut off valve. I have called the day earlier to see if they could help me locate it, because I was going to install it because it's very easy. I only called them because it's an older property and I couldn't locate the shut off valve. When they got to the property, they immediately found the shut off valve from the street side. As I'm talking to the helper that was able to find the shut off valve within 5 minutes of arriving, I asked him what are we doing since the other had been on the phone since the arrival? He said that he wasn't sure. I waited a few minutes looking at the plumber and I asked the question. I asked the plumber; are you on my clock? He just ignore me, look down and just keep walking with his phone. I didn't wanna have to pay more than what I needed to and I wanted to check a few things. After 45 minutes on the phone, he finally tells me that my pipes are not what they usually use, the red and blue from Home Depot pipes. I wanted them to check the outdoor faucet that was missing a handle to open the valve since I purchased the property. They just needed to place a new spigot, as simple as that. Anyways when he goes to look at it place his entire weight against the pipe and it broke flushed with the wall and of course started pouring water straight from the wall. Then he said it was already broken which was not. I have pictures to prove it. He couldn't take responsibility for his actions. He has no work ethic in my opinion. At this point, he started cursing and throwing a tantrum, throwing things and hitting his work truck. I called the office and asked to talk to George, which had helped me on the phone since the day before. I explained to him what had just happened and that I wasn't happy that it was taking so long to install a kitchen faucet and also about this guy language and behavior. He said he was going to call me back to find out what was going on and he did. He said they were just trying to find out what was compatible with the faucet. Later on another guy comes with a part and start working on the outside faucet that this guy had broken and the other guy goes inside and install the kitchen faucet which it only took him about 20 minutes, so they charge me another hour to install a faucet, a very simple kitchen faucet and a outdoor spigot that they broke. I had to pay for a wall repair because they had to break the stucco outside to get to the pipe. I feel robbed and assaulted by this people. I have used them for 27 years for my home and other rental properties. When the plumber hands me the bill I asked him why are they changing me for 2 hours of work when he wasn't really working for 2 hours? I remind it him that he broke the outside pipe and he started getting smarter with me. I called the office again and I asked to talk to someone about the bill. I told them it was too much. I spoke to Don and he was really rude. He said that I had called so many times that day. He asked, what is it that you really want as I was telling him what happened. He interrupted me as I was explaining. He said that they had talk to me more than they have talk to any other customer that day. The bill was for $453.25 for installing a faucet that I had purchased on Amazon and they charged me another hour plus parts for a spigot that costs $12.50 at Lowe's. So I told them I will pay $400. I should have not paid but just an hour of work. They ripped me off. I feel assaulted and mistreated. Don if you're reading this, you're the rudest person I've ever spoken to. You should be fired. Between you and the plumber you have no business working with customers. You're going to ruin this company and I hope the owner becomes aware. I won't ever recommend you or want anything to do with this business. I learned that this work is not to code since it's missing the vacuum breaker.

In February, 2023, my wife and I totally remodeled our kitchen and both bathrooms. Terry from B & G…read morePlumbing quoted the job and did a great job both scheduling and supervising the installation. Would highly recommend to anyone wanting to avoid what is normally a remodel nightmare!

Joseph is an outstanding employee with exceptional drive and dedication. He is hardworking, highly…read moreprofessional, and extremely knowledgeable. I wouldn't hesitate to contact this company again for any plumbing needs--Joseph truly sets the standard for excellent service.

Fast response and Job well done!! The two guys who came took good care of my broken bathroom faucet…read moreleak. The lady who took my initial call was very nice & helpful.

We were down with all plumbing needs over a weekend and received horrible service from another…read morecompany. Atlantic came in that Monday and had us completely squared away by end of day. Beau and team are efficient, very knowledgeable and have the tools to tackle ALL the jobs. We have a future job we will need help with for outdoor needs and you better believe we are calling Beau and his team! Thank you!! Jessica & Rob M.

Quick, courteous and easy to work with…read more Found Lettow Plumbing through the HomeAdvisor app. They gave me a quote over the phone for a water heater replace/install that was on the lower end of the 4 quotes that I got. I was able to choose my installation date and time and Anna was easy to work with. Paul arrived slightly after our scheduled time but got immediately to work. He was very pleasant to talk with and explained everything he was doing and got my approval on positioning before continuing. He made sure to ask questions and understand the changes to our water system before getting into the job. He cleaned up his work area and took all of the trash with him. The pipes look good, the water heater looks good and I couldn't be happier. He even asked if I wanted the insulation put back on the exposed pipes and put it back better than he found it. I highly recommend Lettow for you water heater replacement needs and I would certainly call them first in the future for any other plumbing projects that I have.

Sine my last review, we have had both a kitchen sink plus disposal installed, as well as a new…read morecommode installation last week. Both times, their response time was next day, the technicians were friendly and professional, and very reasonably priced. Lettow definitely has a customer for life!

I have been waiting a year to replace our builder grade gooseneck kitchen faucet which has been…read moreannoyingly dripping ... For Christmas I got a very nice Moen which looks 10x more durable. The plumber told us that our Delta faucets come with lifetime warranties and they can install them as well. Very happy with the service and knowledge of the tech and you will be happy too! Great company!

Very happy with K Wood Plumbing. They just got done running all new supply lines and shut off…read morevalves throughout my home. They were on time, kind, knowledgeable and fairly priced. It was a two day project. After the first day, everything seemed well and tested just fine. Unfortunately, around 9pm there was an issue outside, not with their new work, but with an older existing section of pipe. I turned off the main and texted them. They got back to me right away and offered to come out immediately. I told them it was okay to wait until morning. Not every job can go as perfectly planned, but how a contractor responds to issues is what matters most. The next day, they fixed that problem and finished the rest of the job by 11am. They even helped me with a sink drain, which was not part of the original quote and was somewhat complicated. They didn't charge anything extra it and I am super grateful. I am very happy with their service and would HIGHLY recommend them to other homeowners. They are definitely the "go to" plumbers for St. Augustine. Special shoutout to Chris, Corey, and Cameron. Thanks guys. I'm impressed.

I found Imaginative Solutions through Yelp's Project Assistant while looking for contractors to…read morerepair a water-damaged wall and replace a window. After an informative assessment appointment, I decided to move forward with them. From the beginning, Ben was professional and thorough. He provided a detailed written contract, walked me through his process, answered all of my questions, and ensured the workspace was cleaned at the end of each day. Even when the project extended beyond the original timeline, I appreciated that Ben kept me updated about the challenges he was facing. His communication and transparency were reassuring. Unfortunately, the strong communication didn't last. Toward the end of the project, Ben became unresponsive. Two important tasks remain unfinished, the correction of a gutter that was improperly installed over my back porch and the removal of a large "Bagster - Dumpster in a Bag" filled with trash from the wall replacement. The last time I spoke with Ben was on May 14. He mentioned he was completing another project in GA and would contact me when he returned. Over a month later, with several unanswered messages, I'm having to find someone else to fix the gutter and figuring out how to dispose of the waste left on my property. Ben and his team clearly do quality work, but I'm disappointed in how the project was left incomplete. For potential clients, my suggestion is to hold off on making your final payment until all aspects of the job, including clean-up and waste removal is fully finished.

I had an amazing experience with Benjamin. I had a crappy grout job from my builder that decided to…read moretake its toll and he was very communicative. He cave out and took care of the issue. Very kind and fair priced