We have been with Monarch Mega Storage for almost 6 years and never had any concerns that our…read morethings were not safe and secure. The cleanliness of the facility the hours of operation the value and staff have been amazing. Thanks to you all and keep up the outstanding work. Tim & Charlotte Schultz

I stored my fifth wheel RV there since 2021and couldn't be more satisfied with them. Great group of…read morepeople to work with and well secured I wish them well thank you.

Th is place is fantastic!! Super clean excellent employees , excellent customer service, and they…read morehave the sweetest dog ever!!! I highly recommend this storage place !!! We have 3 units here... very clean and well maintained !!

The new managers are as crooked as can be they stole my storage unit because I stupidly told the…read moremanager what I was putting in my storage unit. They claim because it's a digital entry facility your items are more protected. But what are you supposed to do when it's management you need protection from. It trued to pay for my unit they locked me out of the website to make the payment. After they took over I was unable to see who entered and exited my unit or the gate. Just all of a sudden I was unable to see any activity when it came to my unit. I bluffed them when they were auctioning my unit off because I knew they were crook's. The day of the auction I sent a receipt of payment that wasn't real in hope I could give myself more time to stop them from their illegal actions. I was on the phone with them miniturs before the auction was to take place they confirmed they got the receipt and told me my unit wasn't going to be auctioned off. I made them confirm this via Email they still auctioned my unit off as I knew they would. So when I called a few days later I got the response I knew I would get they auctioned off my unit. Then attacked me about the receipt. I then told them if they knew it was fraudulant when hadn't they contacted law enforcement about it. But we both already knew they had long before the auction taken my unit. I was unable to find my unit anywhere on any storage auction site. Knew exactly what happened like the thieves they are they stole my unit took what they wanted and auctioned off the rest. This is how they operate. Do not use this facility your unit will unlawfully be entered by these individuals and they have the power to manipulate their own security system so that you won't even know they entered your unit.

I just want to give a shout out to Lenny…read more Although he wasn't working he immediately called me after my inquiry through the operator line. He wasn't even at home but within 30 minutes or less after his first phone call with me I had a unit. I had to cancel the next day and wasn't expecting to get a refund but Lenny had my card refunded within 24 hours on a holiday weekend Saturday. It was a pleasure having him assist me Thank you Lenny and sorry about my mistake.

Great experience, Super Storage was there when I needed their services. The staff was friendly and…read morevery helpful. I would not hesitate to call them, before the competition for any Storage needs. Thank you Super Storage!

I can't say enough good about this place. First we fell in love with the previous manager Gina and…read morenow that Sammie is here we are still as pleased as the day we put our stuff here! Sammie is helpful, kind, sincere and funny to boot. When we were in danger of losing our belongings due to financial issues. Sammie made it a point to call me and remind me to make a payment as soon as possible and saved me a LOT of headaches!

I'm writing this review after multiple issues we've had with this business. First off, we were…read morelocked out of our unit "by mistake" - Ownership put their own lock on our unit, and after multiple calls it was determined they locked the wrong unit.. Ok, I guess... Moving forward to this last instance, we were contacted by a rep at the lot about a balance that was due - fine, i get it.. and Let's be real 2020 was rough on EVERYONE! I'm sure lot's of people got behind in one way or another... We offered to come make a payment on the account that day, and the rep told my mother the owner was out of town, and she would get back to us about the amount due. The next correspondence we get is from the owner telling us we've been locked out and the storage unit will be auctioned off.. Excuse me? We still have no idea what balance is due.. What kind of response is this for an owner to give a customer IN ANY type of business? I'll be contacting them myself, paying the balance due, getting our belongings out of there and spreading the word about their horrible customer service! Sorry we couldn't get in "cantact" with you sooner!

All of your belongings needs to be in a tote or covered multiple times to keep from the rodents…read moredestroying your stuff. Everything in the unit is covered in rodent droppings. My rent has been raised 3 times in the last 18 months.

Nothing but kudos ! The gals in the office were super friendly and personable. It was important to…read moreme to find a storage facility that was temperature controlled . They had several and took the time to show me the interiors so I could visualize and estimate which size I needed. Cleanliness was also important. I have beautiful furniture and worldly possessions that mean everything to me and so I didn't want to put them in a unit that was dusty dirty. I moved into it and it was spotless. They even have dollies and platforms with wheels to roll in multiple items or large items Hours of operation are convenient too. Highly recommend!

Yes I'm talking about your storage unit. The one Dave and Kay were managers of that robbed me and…read moreothers while living above the units. Your dumb founded I'll say I was there for 5 years before they robbed me. Oh yeah and they had help from the guy that had a unit next to mine. People if you value your stuff don't put it in there ...

King's storage to the rescue. In a flash they had me set up in a spotlessly clean and safe unit…read morewhen time was critical. It was short-term but such a relief to have the knowledge there was a place for my overflow and a rescue from my own bad planning. Thank you Jeff, manager of King's Mini Storage.

I've had units at 4th Street Mini Storage and King's Mini Storage for nearly a year. It has been a…read morepleasure to work with this business, especially the manager, Jeff. They are responsive, easy going and fair on price. I definitely recommend using one of their locations to store your extra stuff.

So far we've had a good experience here. The price is one of the best in town, management is…read morefriendly and hours are great. There is also no start up fees (deposit) like most places charge.

Super pleased with everything this storage place offers. I was misplaced and needed help with…read moremoving my belongings as well as a storage unit. Without any hesitation I was offered a moving truck and a storage unit. The facility is well maintained and clean. Everyone that is employed there has always been super helpful and friendly. Secured access and love the key entry to my storage unit. I highly recommend... giving this storage facility 5 Stars. Excellent in every way. Thank you Rock safe storage

I needed to move some stuff into storage. I found Rock Safe website easy to use and was able to…read morebook a unit online. I found the manager very kind and helpful. The move in deal was very much appreciated. I liked that Rock Safe has lights and power available on each row if needed. I also like the style of lock used at this facility. My only complaint is the client restroom at exterior of the main office was locked early, before the gate closing time. As an older female, that made it very inconvenient to have to leave the property, drive home then come back. Please post hours that restroom is open so I can better plan my visit periods. It should be open till 8 pm ( closing time). Thus a score of only 4 stars.

Been with them for three years. I leave my RV at their place. Safe and clean. Management is very…read morenice..

My roommates and I booked a 9'x10' unit with this company June 13th and didn't even have it for a…read morefull month (Closed it July 9th). We were reassured that we would not be charged for two months, and that because we were there for only one month it would not roll over and that we were not enrolled in autopay. However after I closed it I checked my banking information and found out I was charged for 2 months. I had to call two days in a row even though I called the first day within operating hours and when I was answered on the second day Diane picked up and was told that they never sent back my $40 security deposit, and that I would not be refunded my money. It would come back as a probate for the month of July. When I asked for further clarification Diane became frustrated and explained (pretty much yelling) that she does not know how the probates really work and that she would forward my information to the company's accountant. Today I got a call from Mary, who was very helpful and kind that I would not be receiving any kind of refund at all. I got two different stories and am now being charged for two month's rent. Already, I find it horrible that I had to ask for my security deposit back and that if I never caught that I would have lost $40. On top of that, my address was written completely wrong despite me giving Diane my license and her inputting my information herself. They are unclear about their policies and tell you what you want to hear so that you work with them -- at least that is my experience. I did not enjoy my time there, will be looking elsewhere for storage in the future, and I hope you do the same.

Things have really gone downhill the last couple years. They seem to hire anybody with a pulse with…read morezero customer service skills. I'm looking at you, Brian. I have managed a different storage facility, and worked at another. It's not that difficult to be pleasant and helpful. Because of their poor customer service, I do my transactions online. But when I tried to pay my bill, the website had been "improved", making it impossible to navigate. So when I called to office to get help, all I got was abruptness, condescension, and attitude. I'll be moving my things out of their overpriced facility the first chance I get.

I highly recommend Fort Locks Storage. Candy was a dream to work with. She was not only a promise…read moremaker, she was a promise keeper. Her knowledge of the operations and her follow through skills were spot on. The facility was very clean and easy to navigate. Their billing system was precise, accurate and like clock work. This is a great facility for all your storage needs. Randy K.