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    Mesa Vu Storage

    3.0 (2 reviews)
    Open 7:00 am - 7:00 pm

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    11 years ago

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    Central Coast Self Storage - Product

    Central Coast Self Storage

    (16 reviews)

    I can't say enough good about this place. First we fell in love with the previous manager Gina and…read morenow that Sammie is here we are still as pleased as the day we put our stuff here! Sammie is helpful, kind, sincere and funny to boot. When we were in danger of losing our belongings due to financial issues. Sammie made it a point to call me and remind me to make a payment as soon as possible and saved me a LOT of headaches!

    I'm writing this review after multiple issues we've had with this business. First off, we were…read morelocked out of our unit "by mistake" - Ownership put their own lock on our unit, and after multiple calls it was determined they locked the wrong unit.. Ok, I guess... Moving forward to this last instance, we were contacted by a rep at the lot about a balance that was due - fine, i get it.. and Let's be real 2020 was rough on EVERYONE! I'm sure lot's of people got behind in one way or another... We offered to come make a payment on the account that day, and the rep told my mother the owner was out of town, and she would get back to us about the amount due. The next correspondence we get is from the owner telling us we've been locked out and the storage unit will be auctioned off.. Excuse me? We still have no idea what balance is due.. What kind of response is this for an owner to give a customer IN ANY type of business? I'll be contacting them myself, paying the balance due, getting our belongings out of there and spreading the word about their horrible customer service! Sorry we couldn't get in "cantact" with you sooner!

    Mr Storage No 1 - Aerial view of Mr. Storage, Oceano.

    Mr Storage No 1

    (5 reviews)

    Been with them for three years. I leave my RV at their place. Safe and clean. Management is very…read morenice..

    My roommates and I booked a 9'x10' unit with this company June 13th and didn't even have it for a…read morefull month (Closed it July 9th). We were reassured that we would not be charged for two months, and that because we were there for only one month it would not roll over and that we were not enrolled in autopay. However after I closed it I checked my banking information and found out I was charged for 2 months. I had to call two days in a row even though I called the first day within operating hours and when I was answered on the second day Diane picked up and was told that they never sent back my $40 security deposit, and that I would not be refunded my money. It would come back as a probate for the month of July. When I asked for further clarification Diane became frustrated and explained (pretty much yelling) that she does not know how the probates really work and that she would forward my information to the company's accountant. Today I got a call from Mary, who was very helpful and kind that I would not be receiving any kind of refund at all. I got two different stories and am now being charged for two month's rent. Already, I find it horrible that I had to ask for my security deposit back and that if I never caught that I would have lost $40. On top of that, my address was written completely wrong despite me giving Diane my license and her inputting my information herself. They are unclear about their policies and tell you what you want to hear so that you work with them -- at least that is my experience. I did not enjoy my time there, will be looking elsewhere for storage in the future, and I hope you do the same.

    Mesa Vu Storage - selfstorage - Updated May 2026

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