I got 6 bids for my quartz composite kitchen countertop, and Mesa Fully Formed was the lowest bid by $300 and was lower than the highest bid by $1,700. Their bid included my choice of 5 different edges, 4 of which some other bids were going to charge extra for. I was a little suspicious just because they were the lowest bid and I couldn't find any reviews, so I verified their contractor license and bond, asked a lot of questions and did two site visits. The sales guy, Mike, (who was great to work with by the way and actually a lot of fun to talk to) happily answered my endless questions. He also said they'd have no problem with me picking out my own slabs at the distributor and checking the slabs again when they arrived at Mesa Fully Formed to give input on any ugly areas I want them to try to hide in the fabrication process.
Within a couple days of my initial call, a very professional guy who was clearly well seasoned in this industry, came by to take precise measurements. The bid arrived within a few days of that. I liked that they took their own measurements before giving me a quote, because one of my other bids gave me a quote based on measurements they instructed me how to do over the phone which had me worried about a price change once they got the correct measurements.
When I stopped in to pay the 50% deposit which officially started the ball rolling on the job, I was pleasantly surprised to see this is a pretty big, professional looking operation with lots of employees, a full-fledged and nice looking lobby, offices, a pretty big warehouse. I didn't see their fabrication equipment, but what I did see helped to alleviate some fear of my lowest bid coming from a fly by night business.
They fulfilled my special requests, though doing so did push back the install date they quoted by 3 days, but it was worth it in the end. I got a tiny bit of pushback on my requests from the guy in charge of scheduling installations. In looking at my installed countertop, there's no way to know for sure whether they actually did anything about the slab issues I had pointed out, and there is some resin pooling front and center visible...BUT the counter as installed looks absolutely gorgeous - even the small resin pooling is gorgeous - and I think now I was being way too nit-picky about some of the issues I saw before.
The installers showed up on time, politely but firmly took charge of our home which had other trades working there and a few cars in their way - and just did what needed to be done to get the job done correctly. Very professional. They asked me where I wanted the parts of my 3-piece faucet mounted and told me where the parts usually go. They already had the sink cutout done before arrival based on me telling Mike the mfr and model, and they did the cooktop cutout onsite using the actual cooktop and had no problem when I asked to keep the piece that was cut out. They installed the undermount sink and placed it perfectly. The countertop required a seam, which they had placed in an out of the way corner and put together so well that you really need to look for it to see it. When done, the installers asked me to inspect, warned me to tell the other contractors not to bump into it that day until everything set, told me how to care for the counters and left a couple of razors to scrape off any adhesive residue they might have missed...I never found any.
I would wholeheartedly recommend Mesa Fully Formed for quartz composite counters. Suggestion - decide what product/color you want before moving forward with the job, pay the deposit and balance within a day of invoice, make friends with the slab distributor (WilsonArt in my case) so you can get one without defects; and don't make any changes to your choice, the fabrication/install process you've asked for or your schedule once they're set. Mesa Fully Formed gave me an expertly fabricated and installed countertop at the lowest price I could find around. read more
