Horrible and Pathetic business and owner!!!
Let's first start with the reviews that the owner touts are great reviews however, the various reviews posted in various places are a year or more older and surprisingly some have the same initials as the owner. Call me skeptical but....
This business owner is an aggressive, nasty, threatening and confrontational business owner who wants to blame everything on the customer. This on top of the many nasty names spewing out of his mouth directed at me all because I was upset when he notified me 5:15 am on a Saturday morning that my scheduled pickup of 40 cupcakes at 9:45 am for a surprise party with 40 people on that very Saturday morning wasn't going to happen because his driver called out. I can only imagine that if he treats employees in any way similar to the way he has treated me as a customer, he probably has a hard time hiring and retaining quality employees.
He has even threatened to take me to court if I were to post a negative review of his business. Oh well, I'll take my chances, everybody is entitled to their own opinion and this is mine on my experience with Jason West and so, in my effort to save anybody else having to go through the extreme stress he put me through, leaving me scrambling to get my cupcakes delivered in time for our surprise party, calling me names, etc., I want to warn anybody considering this business that be warned that if you retain Mesa Courier Service, it literally could turn into your worst nightmare.
Updated response to Jason's comments to my review:
It's a shame you spend so much time trying to dispute the actual facts instead of making things right. You have made no attempt to make things right or even fair for that matter. You have used your time to call me every name in the book all because I was upset about you cancelling an important delivery with just a couple hours' notice most of which was during the night.
I may have to take the loss of money as a hard lesson to learn but, my opinion of you and your poor business practices will not change and I want to make sure nobody else loses more money to you and help them avoid going through what I've gone through. You can dispute against my reviews but, I have receipt of money sent you, the extra money I had to pay for a last minute delivery on a Saturday morning that had to be paid for the actual delivery of the cupcakes by a company that was not you and, you have nothing showing any refund or money returned to me because you haven't sent any. You have my address, you were supposed to deliver the cupcakes here remember and, you know my name, my cell number and, that I use Zelle since that is how I sent you money. If you wanted to refund me, you could have and, you should have by now. read more