Mervis did a great job repairing and resizing my grandmother's ring for me. So happy!

Lauren Davison was fantastic to work with! Extremely knowledgeable and very conscious of staying within my budget. Throughout the process, she never made me feel pressured to make a quick decision, or to spend more than I had planned to. With her personalized help, I was able to pick out the perfect match of setting and stone. Thank you so much, Lauren! read more

Outstanding and personalized service, Lauren Davison is incredible. Her experience in the business is a big advantage. If you're serious about finding a jewelry Consultant, Lauren is the one. read more

I bought my wedding band from here. The first one had diamonds pop out and they gave me credit to buy another one. I bought another one that had the same problem. They replace the small diamonds for $100 feet but the product is so poor quality that it continues to pop out. Finally they fixed my engagement ring and replaced a small diamond with a diamond that is significantly worse clarity and color than the others. Really poor quality and I've lost all trust. read more

Hi YELP Nation. Today, let's take a look at Mervis Diamond Importers (MDI). This relationship started about 20 years ago when I was in pursuit of the perfect engagement ring (see ring on baby foot). I can't recall what put MDI on the radar, but whatever it was I'm glad it did. Their selection of beautiful diamonds and precious stones is simply amazing. But what's good inventory without good people to help explain one stone from another. Our original sales professional was knowledgeable and displayed the perfect temperament. We reviewed stones for about an hour before she informed us of a rare cut called the Asscher cut and we were sold on sight. Over the years, we needed to return for cleanings, maintenance and other purchases. On each visit, we were helped by similarly friendly and engaging professionals as with our first visit. During our most recent visit, we were helped by Rob. Although all we needed was a resizing and polish, Rob sat and chatted with us about common life interest for about 45 minutes. No rush, no selling, just a genuine person to person discussion about life, passions and professions. Well done MDI. Yelpers this place is upscale and pricing reflects the quality. Doors are double entry secured, but once inside, the people are neighborly. So head over to MDI, and see their amazing selection. read more

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Went to look at Anniversary rings for my wife, after visiting other jewelers. Drew Sigerty was very welcoming, and more importantly, very knowledgeable and educated us about the type of wedding band we were looking for. He provided several choices to consider, and was sensitive to our budget...was never pushy...and ultimately help us make the perfect decision, stress-free. This will be our go-to location from now on. read more

This is an amazing place to discover the ideal ring for you. With a friendly staff, champagne, and chocolate, it offers a delightful experience. read more

Wow - My fiancé and I are so grateful for Mervis. We worked with Monica Park and she is awesome at what she does. I had a vague idea of what I wanted and it took Monica all of ten minutes to give me clarity and help find a ring I absolutely fell in love with on the spot. It was such a sweet moment - my fiancé was overjoyed seeing the look on my face when Monica found the ring for us. We will treasure this beautiful sparkler forever and continue to shop at Mervis. The warm, welcoming shopping experience, quality of jewelry, and value for the price is outstanding. We were recommended to Mervis by several friends, and have since recommended Mervis to other friends who have now had great experiences there. Mervis is the place to be for your ring. Thanks Monica, Mr. Mervis, and the many wonderful people who are a part of what you do! read more

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My engagement and wedding rings needed to be resized. Kris Greenwell was super helpful through the entire process of getting the rings evaluated and an estimate to resize them. Kris answered all my questions patiently and communicated throughout the process. I am so happy to be able to wear my beautiful rings again after more than 5 years! read more

I made an appointment for Mervis and arrived a few minutes early, as an professional or business minded person would. The sales associates were busy so I browsed until my scheduled time. My appointment time came and left, and I still had not been helped. There was one other couple in the store being helped and eventually a male came in and began chatting it up with whom I presume to be a manager there. The manager chatted with him for a bit before popping over to us asking had we been helped. We stated we had not and had an appointment roughly 30 mins ago. He stated he did not realize we were just sitting there waiting to be helped and asked one of the associates to help us. Once we were helped things were a lot smoother but awfully long (1.5 hrs). The sales associate would not give us any pricing and stated she would email my boyfriend the style numbers, pricing, and details. After spending so much time there and missing an appointment with another jeweler, We never received an email! We then went to the Mervis in Tysons the next week. When we went there I told the sales associate what I was looking for and if she could pull my profile. When she pulled it she said it was incomplete and then showed me what was in it. The lady at the DC location completely ignored every ring we tried on and placed other rings in the profile. This was infuriating because I picked out four engagement rings for my boyfriend to choose from. What if he went in and chose from the ones the lady in DC placed in my profile (none of which are what I wanted). It almost seems like a racket. The lady at the Tysons location stated for what I wanted the cheapest she could get it would be $$$$. We have shopped around at many jewelers all of which quoted us at $5k less than her quote. The worst part about her quote is she did not even present any rings or loose stones so that I could see where the price came from. At both locations we were treated as if we were not good enough or could not afford what we wanted. Mervis is a well known company but based on the service I received at two of their locations I would highly recommend going to Pavé Jewelers, Midtown Jewelers, Quest Jewelers, Market Street Jewelers or Ascot Jewelers. All provided top notch service with great pricing and don't try to steer you away from quality or budget. read more

What a great shopping experience this was! My husband and I walked in, no appointment, which thankfully wasn't an issue as we were helped by Elizabeth. They do specialize in engagement rings but we were interested in diamond earrings. Elizabeth asked a number of questions and ultimately we began reviewing diamonds that she suggested. Elizabeth was great to work with! There was absolutely no pressure and she even presented diamonds that were a great value. We felt very listened to and her guidance was so helpful. Love my new earrings and will definitely return for any future jewelry needs. read more

Robert has made my engagement and wedding band process so enjoyable! It's rare for someone to understand my style and Robert took the time to get to know me and my fiancé to help us find the perfect match! Robert also took my fiancés grandfathers ring and sized it for me. He made sure to keep the original engraving which makes it even more special. Never was there any pressure on myself or my fiancé. Robert made us feel like we were part of the family. We will definitely be back for our future jewelry purchases! read more

Where to begin? Back in 2006 I was a hard, grinding Plumber. I wanted to propose to my at the time girlfriend and needed a ring. Having set my appointment and earned myself a very hefty savings account, I was ready to impress. It just so happened that day I had a job, a very messy job right before my appointment. I had no time to change so I came anyway. They didn't blink an eye, they even cleaned the mud I tracked in! I bought a Jeff Cooper ring with an Asher cut 1.27CT. Over the years, many other purchase for my wife. A couple in particular, a diamond bracelet at a trunk show, necklaces, but 2 stand out. 1. I flew to Vegas before her birthday and didn't want to come back empty handed, being that I was in Vegas I figured I could find something, boy was I wrong. So I called Lisa, my rep at the time, and had a discussion. Long story short she convinced me to purchase one carat diamond earrings which she did, have them overnighted to me in Las Vegas and when I flew home on my wife's birthday she had the earrings at the airport! Fast forward six or seven years and it was our 10 year anniversary I did the same thing, this time I had another one of her wedding rings made, also by Jeff Cooper where I got down on one knee and gave her another wedding, why was she surprised! And the most recent we come full circle. My wife and I were just going out to dinner as we passed by Mervis, and I swing in there just to get her diamonds clean where we meet Sergio. So my wife in typical wife fashion was browsing and Sergio made a joke that with every cleaning husband gets to buy something new! He was both charming and very convincing ha ha. My wife fell in love with this ring. Of course my first reaction was come on let's go relate to her dinner but I saved his card to the picture of the ring. I contacted Sergio a couple weeks later after stewing over it and I decided to make the purchase I was in contact with Sergio as well as the Mervis family, the spring is starting to say the least. It's a new cut not quite sure of the new cut but it is patented and has a bunch of diamonds ha ha see the picture attached. I'm not even sure where they are as far as price, as they are the only jeweler I have ever shopped at, will be the only jeweler that I ever will shop that, because they are just that good. Their family business shows as I am a family run business myself and the personal touch and clear that they put into each individual can be rivaled by no one else. Don't waste your time anywhere else or try to compare apples to apples because you just won't find it. Personal touch unique jewelry and an absolute experience that you will never get anywhere I can guarantee you that. Thank you so much to the Mervis family, and to Sergio, you will always have a client for life. read more

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My husband purchased my engagement ring here 8 years ago after looking at other jewelers as well. The rings we saw were more than just plain bands with giant diamonds; even the mens bands had designs and textures, which make the rings fun. I'd say he chose well (I mean, I did say yes) and purchased a beautiful Tacori ring with a really intricate design on the band. We bought the complementing wedding band as well as his wedding band from here. If you attend one of their trunk shows, you can get some rings at a discounted price, which is what we did for his. What we both liked is that they weren't trying to sell him the most expensive possible ring; I'd told him while we were dating that I didn't want a large rock, and they respected that while other stores would tell him "oh, she's just SAYING that..." Since then, we've always been welcomed back for free cleanings, so if I'm in the area of one of their locations (usually their DC or Tysons locations) I'll get my rings cleaned. Both locations have wonderful service. Most recently, we returned to their Tyson's location because my hands had become so swollen from recent pregnancy that I needed my rings cut off. I was so nervous having them cut off, but the jeweler did it with a very precise cutting tool and assured me that this happens pretty often. While we had this done, they brought us espresso. We're planning to return in a month to have my rings resized. This place IS really expensive compared to Kay or some other generic jewelry store, for sure. However, I think you get far more interesting offerings, and the customer service is top notch. I'm sure I'm paying more than a smaller store to have my rings cut and resized, but they're precious items to me, and I'd rather know that high end professionals are taking care of it. read more

discriminatory judgmental atmosphere doesn most provide services listed on website or on google business services. I was scheduled for a appointment a while back and right at the door I was turned away , being told by them that they only "buy and do appraisals for products brought from the store it's self" which made no sense to me . you all should put that on your website and update your google business profile. (does not buy outside jewelry does not appraisal other market jewelry) read more

Sara at Mervis hooked it up. She was friendly and professional; made the whole ring purchasing experience smooth and easy. Mervis has a great in-store selection of stones and rings that allowed me build the perfect ring for my fiance. Prices here are fair and competitive with excellent financing options. I'll be visiting this location again for future jewelry purchases . read more

Mervis Diamond Importers - Jewelry Near Me - Tysons, Virginia

They made the process of selecting an engagement ring easy and fun. Monica did a great job helping us narrow our choices from the myriad options they had available to the perfect ring. (Don't worry, even though we already bought that one, there are still plenty of others to choose from. ) And they went above and beyond when I came to pick it up, spending even more time to help me prepare it as a surprise presentation. This wasn't easy since she was with me when we bought it. However, with there help presenting it was a surprise and she still wants to marry me. Anyway, I've bought jewelry at various stores and at various price points. Mervis is the store I will seek out if I need to buy any more., read more

We came here to browse engagement/wedding rings and wedding bands for men. We had a fantastic time with Elizabeth; she was very professional and patient and we look forward to working with her soon to lock down a design. The selection was excellent- superb diamonds for a great value- way better than a retail store! They offer a wide selection of brands from Tacori to Jeff Cooper. read more

Mervis Diamond Importers - Jewelry Near Me - Tysons, Virginia

100/10!!! My husband and I searched all over the DMV to find a jeweler we wanted to work with, as soon as we walked in the door at Mervis, we were pleasantly greeted with a smile from Amber. She has made every single experience amazing- from engagement ring shopping to wedding band shopping (and all the visits and cleanings in between)- Amber has gone above and beyond to make it special. She pays attention, provides immaculate service, and makes the process enjoyable for the customer. We are so glad to finally feel comfortable and happy with not only our jewelry, but who we were buying from. Mervis and all staff have been helpful, trustworthy, and attentive. The atmosphere is wonderful and clean. Amazing vibes- amazing people- and most importantly AMAZING DIAMONDS. I hope to be a customer here forever! 5 stars from a very happy couple! read more

Mervis Diamond Importers - Jewelry Near Me - Tysons, Virginia

This family owned and operated company has a fantastic "customer oriented" sales team which reflects the owners policy of total client satisfaction and value. Nicest policy is that your total cost will be applied to any future purchases. Lovely and convenient showrooms in Tysons and Rockville. Both Ronnie and Zed Mervis are "hands on" and they give back to the community. No high pressure....just wonderful-friendly sales team. Much better than the big national chains....at Mervis, you get quality, service, and value.....no, I have no relation with the company. read more

Simply the best jeweler in the area with a terrific, friendly sales team. Their quality, service and follow up are excellent.

After making two purchases within the last several weeks, we couldn't be more pleased with Mervis! Elizabeth help us with each purchase. During our first purchase, she provided us with several diamonds for comparison and walked us through the specs of each. We found a beautiful and unique diamond that Elizabeth was then able to have set exactly as I imagined. We stopped in today as Elizabeth was helping me find a replacement for an earring I'd lost. It was a busy Saturday afternoon and we did not have an appointment. Elizabeth squeezed us into her schedule, was extremely patient, informative, and gave us numerous options. She understood what I was hoping to find (likely more than I did) and I walked out with a stunning pair of earrings! Highly recommend Elizabeth & Mervis Diamond. Thank you to both! read more

Lauren Davison at Mervis in Tyson's was exceptional. I had issues with my 9 year old engagement ring and she went above and beyond to help get to the root of the problem and worked with my insurance to make sure it was covered. She would text me updates and kept me in the loop. She was amazing and I would highly recommend working with her for all of your needs! read more

Mervis is amazing, from their selection to their customer service! They have a great and accommodating staff who makes sure you will love what you are getting. If you're like me and know absolutely nothing about diamonds they are more than happy to give you a brief overview about diamonds and designers. P.S Monica is the bomb if you are looking for someone transparent and goes straight to the facts without the fluff! read more

Monica Park is AMAZING. She spent months trying to get my Diamond wedding band repaired when the craftsmen world -wide no longer work on that type of setting. She never gave up. 10 stars! read more

First off, I'm not a fan of Mervis's cheesy radio ads, and I wasn't looking forward to visiting when we showed up, it was just another box to check as my friends and I visited every jewelry store in Tysons. Wow did the staff impress me though when we arrived. I can say Mervis was an excellent experience. My sales rep I worked with was Monica, and she was all I could ask for. I wanted to see some special rings they didn't have in stock, she was able to get it in in a couple of days. She was concise without being terse and simultaneously prompt at communication--she kept me apprised throughout the whole process, which I appreciated immensely. She was mindful of the fact that certain methods of communication would give away the secret while my rings were on order, and a pro at working with me to keep the secret while I found out my husband's size. In the end there were a few rings that I ended up being stuck between and she was very knowledgable and gave good counsel on different things to consider without choosing for me. Everyday we look at our rings and love them. I promised her I would write a review when we got them....and forgot, but she did a great enough job that as I looked at my ring this morning a few months later, I still wanted to extol what a great experience it was and how much of a pleasure it is to work with Monica. read more

My husband and I met with Lisa, and she was unbelievably awesome! She gave us all the information, based on our likes and how we wanted to customize our bands. You walk in through a secured double door, and they lead you into a room. Not a typical jewelry store where you browse around their selection, but they first sit you down, offer to polish your ring(s) for free, and then bring a selection that seems to fit your style as well as fits your engagement ring. We found a perfect one that complimented it very well! And, the price? Definitely shocking, since it was definitely lower than the other chain-linked stores. The designs were more detailed as well as more unique than the others, and the quality was stellar! If you're looking to support local jewelers that has great care and good customer service, this is the place to go! +lovely selection +customized jewelry/diamonds +ask for Lisa :D read more

Great looking store with knowledgeable staff. Overpriced and somewhat pressured saleswoman. They are cheaper than Tiffany's but who isn't. Check jewelers nearby for a HUGE discount for comparable engagement rings. They have any price range from a thousand to over 100k. They will make a custom ring for much less. If you don't like it don't worry they don't force you to keep it. My previous post was removed and reported by Mervis. They are scared to lose business from nearby stores. Just look on Yelp when you're at Mervis and the other store is walking distance. I strongly recommend it to everyone. By the way she loved the ring and said yes. read more

Went here today with my girlfriend (soon to be fiancé) without an appointment. As a walk-in towards the end of the day, we had no expectations whatsoever to do anything more than browse. One associate, Sara A., came to assist us immediately. Not only did we not feel pressured in the slightest to buy, but she listened to us so completely. She found rings for us to try that had the qualities we wanted in an engagement ring/diamond. Not only that, but she actually guided us towards a more budget friendly option. We hadn't intended to buy today, but the experience was so comfortable and effortless that we decided to go for it. Also want to add that we are a LGBT couple, and really felt welcomed here. read more

My boyfriend now fiancé (Lance) proposed to me with this beautiful and FLAWLESS round cut diamond. He is a stickler for quality and he and the staff at Mervis Diamond Importers did not disappoint. They worked within his budget and helped him so he could proposed on our 3 year anniversary. When he described his experience there, he said it was nothing short of fantastic. Thank you Mervis, for making our dream a reality! read more

Mervis Diamond Importers - Beautiful round cut diamond! - Jewelry Near Me - Tysons, Virginia

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My fiancé and I got my engagement ring and our wedding rings from here. Amber Salazar was our consultant and helped us every step of the way. Not only is she extremely personable but she is SO knowledgeable and really listens to what you want. She never tried to talk us into anything but helped us figure out a budget we were comfortable with and what styles we preferred. Overall she is absolutely amazing. If you don't come here and work with Amber you are missing out big time!!! read more

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So this is hopefully the only time I am going to be purchasing an engagement ring, and I have to say the experience I had at Mervis in Tysons was above and beyond. That location was recommended by a close friend, however the person he had dealt with was no longer working there. I made an appointment and soon met my salesman, Fazken Krikorian. Fazken has truly made this experience something to remember. He was incredibly knowledgeable, professional at every turn, and above all actually cared about my story and my experience. On my first visit, I brought one guy friend and two girls with me to help. The girls had been working on getting details from my girlfriend on type/size/etc...We bombarded Fazken with endless questions and opinions, and to make the whole thing a little more difficult, I was purchasing a Sapphire, not a diamond as the main stone since that was what she wanted. We also had a pretty good idea of the unique style of ring she wanted. We were all lead to a back room and Fazken took his time showing us sizing examples of Diamonds so we knew what size we were going for. Fazken took a week like he had said to get a handful of Sapphire stones. For the next appointment, I brought three girls, all great friends with my girlfriend for the final assessment/decision. I think at times Fazken was more of a referee than salesman, but he did an outstanding job! He clearly answered every question we had and sat there patiently as we all talked through each stone, making him put each stone in a different setting over and over. The result is that as I type this, Fazken is custom making the first ring I have ever bought and although I feel like I should be nervous about it, I am utterly confident that it will come out perfect. Overall, Mervis provided me an amazing experience with an extremely important and stressful purchase. Fazken is one of the best salesmen I have ever met and would not hesitate one second to recommend him to any friend or use him for my next purchase! read more

Everyone knows the Mervis' from the radio commercials, but did you know they also sell diamonds?? Okay, bad joke. My boyfriend and I went to Mervis to go ring shopping - and the selection was far better than the other 6 places we went to! You only get one engagement ring, so I was willing to keep shopping as long as it took. If selection, great customer service, and a friendly environment are important to you, then this is the place to go. Again, you only get one ring, you want to feel good about it! Oh, as a side note, we met Ronnie Mervis! He's a warm, spirited person and his accent is even better in person. He made sure we were in good hands. read more

Mervis Diamond Importers - Highly recommend to get diamonds all the way around for the wedding band. Half way around is ONLY HALF WAY, GUYS - Jewelry Near Me - Tysons, Virginia

Wonderful experience! Make sure to look for Monica she made the whole ring buying process super smooth.

I went to several jewelry stores in search of the perfect ring. Mervis's customer service, selection and staff knowledge was by far superior to the other jewelry stores I visited. I highly recommend working with Monica. Extremely knowledgeable, professional, never tries to up-sell you and very friendly. As a young professional, I really appreciated her honesty and candor on what really makes a difference diamond wise to the human eye. Don't waste your time going to a bunch of different places. Start a Mervis Jewelers and you won't be disappointed! read more

Couldn't be happier! We worked with Lauren for both the engagement ring and my wedding band. Both came out absolutely stunning! When we went back in for the band she checked and cleaned my engagement ring as well. Thankful for Lauren and Mervis for my perfect rings!! read more

We shopped here recently, and we knew what we wanted after some online research with other retailers (which I think helped the process for us). We had Elizabeth Appleman helping us, and she really was lovely. We were shown into a small room (typical of jewelry stores) and were brought rings to try on. Elizabeth ran back and forth dozens of times (in heels!) with options, brought us coffee and water, and offered helpful opinions without being too pushy, and we stayed within our budget. We spent nearly three hours at the store the first time. She was kind, very gracious and cheerfully helpful even when we needed help with the ring again a few weeks later. Highly responsive on email and phone calls/voicemails too. A very positive experience overall, and I was so grateful for the service that I'm writing this review and hope they continue to do well. read more

Poor communication after purchase, lack of competitive diamond pricing/ setting the diamond, & inconsistency among sales associates with statements/ limitations on engraving. Buy here if money is no object & you have no personalization requests. We were promised that we could engrave our engagement ring(ER) by the associate I chose the setting with. She told us we would return to make sure it fit, then get it engraved. I had my heart set on getting a ring guard/enhancer for a wedding ring(WR). She advised against it (they dont sell enhancers/guards at Mervis) bc it looked strange without the ER (Why do people have enhancers then?) A few min later, even though a guard ring would look 'strange' without the ER, she suggested fusing together two of the WRs that went with the ER I picked, (which is an option she offers me now since I could buy this at Mervis?). We got an email stating our ER was ready weeks later. When we arrived, the sales associate who helped before wasnt there. Understandable, shes usually in DC. We checked to make sure it fit, it did. We gave it back to the person at the info desk to get it engraved, & she went to go find an associate. A man came back & said we couldn't engrave it bc it would interfere with the Verragio logo which would affect the warranty and handed it back to us. My bf was upset, but I wanted to hear back from original sales associate. In prior email correspondence, I asked about financing the diamond myself. She gave me the 4C's on a diamond and priced it for $3-4k more than I could find the same exact diamond specs on RareCarat. I asked about putting in an outside diamond and she insisted that we get the diamond from Mervis bc he 'hand picks them from South Africa' (this is of far less importance to me than getting a fair price). She then asked me what my price range was & offered me smaller diamonds that Mervis offered within the price range of larger diamonds on RareCarat. Not the point. If I can get the same cut, color, clarity, & carat for less elsewhere then I'd be foolish to pay more. Mervis would charge me an extra $400 for a $15k diamond from somewhere else to set it on a platinum band. I could send my ring to Yadav & have them engrave the setting and put the diamond in, and pay for the setting and the diamond for less. If the setting was from somewhere else they would only charge me $100 for platinum. Yes, I know this is 'Mervis', they make their money off diamonds; however, their diamond prices are not competitive with other dealers & their inconsistencies with their claims and lack of communication make me want to return what I have and buy elsewhere. -After I wrote the review the sales associate tells us its 'up to the jeweler if they engrave it'. Not what she said prior to purchase. -Went back after Mervis emailed us saying they would engrave it for free. The previous associate told us he didnt say they couldnt engrave it, they just usually dont (then why couldn't you tell us 'we usually dont engrave this but we can accommodate you' the LAST time we came?) and they would engrave it and remove the Verragio name on the inside. I asked for the measurements of the ring's current CZ, which he gave me. He then stated how Mervis supplies diamonds to many online retailers (so not only do you supply them, they sell your diamonds for less?) but Mervis has control of mining location. I dont care if my diamond is from Alaska. If it has a GIA certificate & has the same 4C's as Mervis offers for $4k cheaper it's all the same to me. He told me I was wrong & if I was happy that's fine. No one is going to wiggle their finger and say, 'my diamond is better than yours bc mine is from South Africa and yours isnt' - except for Mervis associates. If you read this far down, thank you. In my experience, buying from Mervis is exhausting & misleading for their profit. I suggest you find a more straightforward, fairly priced retailer with associates who are on the same page & want to meet your requests the first time. Research prices on diamonds before you walk into any store. Good luck. read more

Just received my solitary ring and is absolutely spectacular better than imagine. I definitely recommend this place and of course thanks to Amber S. who helped me to find the best ring for me., she's just the best. read more

Mervis Diamond Importers - Jewelry Near Me - Tysons, Virginia

Going to Mervis felt like going to a used car dealership. It was ok. Location: This place was kind of hidden even tho it says it's near Tyson's mall. Off of route 7, the store was hidden behind a gas station. There is parking under trees directly in front of the store. Entrance: When you enter Mervis, there are two doors where you need to be buzzed in. First door opens, you go in, then when that door closes, they buzz for the inner door to open. I felt like I was going to visit someone in a maximum security prison. There is a person at a round desk like at hotel concierge where you check in for your appointment. Interior: Store/ Lobby looked nice. Very minimal jewelry amount of jewelry to look at in the display cases. How it works: Basically there a bunch of little rooms, you go in and they bring out stuff for you to see. I guess it is good because you get one on one attention from the sales rep in individual areas. The experience: Tell the sales person what you're looking for. He brings out what he thinks you're looking for. Our salesman basically plopped things here and there and asked if I liked it. I did not like the fact that they did not have any pieces made to show as an example. It's kind of hard to shop that way, personally. It's like going to a shoe store and not having any shoes to look at. You can see different color soles, inserts, shoe laces, pieces of fabric, and tongues of the shoes. Now pick one from each section, and hold it together around your foot and decide if you'd like to spend a fortune on a shoe that you cannot feel, try on, or walk in. If you're looking to get something and do not care about the shopping experience, this is the place for you. Perhaps not all salesman are like the one we worked with, but I was not too excited about someone pressuring me into buying something I really did not want. I appreciate the honesty of our salesman but there is a way to inform without being pushy and extra repetitive...I got the feeling that the salesman wanted us to buy something, even tho the item I wanted may have been a little bit pricier, since his view was that paying the higher price was not worth it. Check it out, see for yourself of course! read more