I was so impressed with Eternity Jewelers. I took my wedding ring into get repaired (broken prong)…read more Carlos helped me immediately--he was even able to fix it the same day!! I'm blown away--I've used another jeweler in Old Town in the past--and this would have taken them a couple of week (plus terrible parking!). Eternity has won my business!!

My husband just went there today September 23, 2026 to get 2 sterling slivers rings size to a half…read morean inch for $60 dollars each which is a bit high. My husband returned and asked for the rings back! Terrible customer service when my husband return to get the rings back since we were no longer interested in their services. They literally laughed at my husband! Mind you my husband went in bald and with no eyebrows he's currently undergoing cancer treatment and they laughed at him! Karma will be a bitch for laughing at someone with cancer. We have better things to waste on than to pay $150 dollars for a half an inch to be taken off rings!

Lideya provided a consult for repair work and was so honest, professional and no-nonsense. Was not…read morein the market for a new piece of jewelry but after the initial experience, when that time comes Alexandria & Company will be at the very top of the list. Their space is gorgeous. They operate by appointment only so you will receive personalized service and will not be rushed or pressured. I love that they offer a mix of classic and modern jewelry. And, the shop dog is so very sweet but he won't bother you if you don't want to be bothered :) I highly recommend working with this wonderful business.

I'd heard good things about Alx&Co's personalized engagement rings, and I was not disappointed!…read moreAntra did a fantastic job walking us through the design process, teaching us about the diamonds in our ring, and making sure the final product was exactly what we wanted. She helped my fiancé and I feel confident in buying this very special piece of jewelry. I absolutely love my ring! I've gotten so many compliments on it. I would highly highly recommend Alx&Co to any couples looking for a special and customized engagement ring!!!

We had such a great experience at Ascot Diamonds! My boyfriend and I came in knowing very little…read moreabout engagement rings, and Scott and Kyrsten made the whole process feel easy and comfortable. Kyrsten helped me figure out what diamond cut, setting, carat size, and even ring size suited me best, and she was incredibly patient explaining everything along the way. I especially loved that they had both timeless and vintage-inspired options, since I was drawn to an Old European cut with a solitaire cathedral setting. The whole visit felt relaxed, informative, and never pushy. We left feeling much more confident about what to look for and really appreciated how helpful everyone was.

Honestly, I was initially fairly disappointed that they didn't have any sample rings to try on…read more That's probably failure on my part for not doing thorough research on the ring shop. Everything is custom made so they only have the diamonds and a few sample holders that you can hold the diamond in with tweezers and hover in the sample ring band. We are in the initial phases of ring shopping so we haven't gotten too far in the process with Ascot. What I will say is I was also initially disappointed with the customer service. The man helping us didn't seem super friendly. He seems passionate about talking about his ring knowledge but not about MY experience if that makes sense. I was probably being a bit cranky that the ring shop wasn't what I expected. So maybe he was giving me the same energy in return. They had tons of diamond choices, but if you're looking for larger carat sizes you might not find it here. He only brought out the carat sizes in 2-3 carat range. I believe they can order what you want, but they didn't have anything in store to try on. When I asked to see a bigger carat for the emerald he said that's all they had (size 3 carat). There weren't a ton of band selections in office to try on either. They have lab and natural diamonds. I didn't see the process but my boyfriend said the prices were reasonable. Just remember they price everything out individually since you're customizing the ring. Also, the ambiance of the ring shop wasn't the best. It just looked like an office which made the experience not feel as special like "wow! I'm in a ring shop and we are really doing this." All of that is part of the experience when shopping. You need to book an appointment in advance. There's street parking, but you have to pay for the street or garage parking. There's no parking validation available. Overall, we might give them another chance once I have a better idea of what it is I want. If you're not sure what you want this might not be the place for you since everything is based on you customizing it. I really want to like this place but I wish they made the experience a bit nicer on their customers. They offer 3D print option of the ring which takes some time but that's the best they can do for us visual folks.

I found this place with a quick Google search when trying to have my wife's antique ring…read morerefurbished. They did an unbelievably awesome job on the ring for less than I expected to pay. They even replaced one of the side stone diamonds that was missing. My wife is thrilled with the final product. It's a birthday present for her 40th. I highly highly recommend that you take any work to clean up and repair old jewelry to Protea.

We have been using Protea for over 15 years and we highly recommend. Just recently I brought in an…read moreheirloom diamond that I wanted to have made into a ring. The team sourced two incredible sapphires, designed the ring and had it made. The new ring is beautiful and better than I imagined or hoped for, all for a very reasonable price.

Quality diamonds. Knowledgable staff. They've been in business at least since the 80's. Helpful.read more

It was ok. The first person I worked with never got back to me and I had to work with a service…read moreprovider (Maia). I was easy money because I knew what I wanted and I had bought my wife's engagement ring and wedding band for this location.

I recommend Accredited Jewelry Appraisal for jewelry appraisals because the husband and wife are…read moreknowledgeable, professional and friendly. They finished my appraisal within a week and provided an approximate replacement value for insurance purposes. The report began with a letter, included descriptions of items appraised and a glossary. Pros Accredited jewelry appraisers Knowledgeable, professional and friendly staff Detailed appraisal report Visitor parking in parking lot Located across from police station Cons Expensive ($300 for appraisal of two rings for insurance purposes)

I took many pieces to be appraised thinking I was sitting on a lot of potential money. Sharon was…read morevery kind and told me that although the items were genuine at this point they weren't really worth having appraised because I wouldn't get that much. She didn't take my money to have the appraisals. I did go to a jewelry store and they only wanted the gold, no gems. She was right.... Moral of the story is don't buy jewelry as an investment - only gold. ;-)

We had an excellent experience working with Dejan from Dejan Studio Jewelry. From start to finish,…read morethe customer service was outstanding. Dejan is incredibly meticulous with every detail, highly creative throughout the design process, and made the entire experience feel collaborative and personalized. We had spare gold pieces that he was able to use towards a stunning gold men's wedding band that is Celtic knot style. Many people have complemented and have been very impressed with the style and detail of this ring in just 3 weeks of it being worn. Communication was always clear, timely, and professional, which made everything smooth and stress-free. You can tell Dejan genuinely cares about his craftsmanship and his clients. I would highly recommend Dejan Studio Jewelry to anyone looking for custom jewelry and a designer who truly goes above and beyond.

I've purchased a few pieces from dejan and love all of them. They are incredibly well made and…read moreunique designs. He has also repaired necklaces or altered them to work better for me and every time you can't see where he fixed them. He is my go to jeweler and I'm always satisfied.

I left this building with the BIGGEST smile on my face. Tom and his team went above and beyond to…read morecreate my husband and my custom wedding bands and we are never ever going back to a retail diamond store again! Never ever. Everyone who works here is delightful, no one more than Tom Daube. My husband purchased my engagement ring through a retail jeweler and other than that we had no experience buying jewelry. Tom walked us through the process as well as every cost so we felt comfortable every step of the way. We could show him reference photos or, in the case of my husband, sketches of the rings we wanted and Tom ran with it. He was respectful of our concepts and helped elevate the designs with his expertise; all while respecting our budget as well. He was goofy, thoughtful, and incredibly knowledgeable. Tom even made sure to get our separate contact information so we could surprise each other on the day of our wedding with our custom pieces. You are in safe hands here. We cannot recommend them enough.

The young lady at the front was so sweet and kind . But Richard Daube was a straight up dick, and…read morewas very rude and because of him I won't be purchasing my band here nor will I continue with my custom piece. If you want people to spend their money at your establishment the least you can do is have good customer service.