Finding a shop that truly understands the technical side of e-bike repairs can be a challenge, but…read morethe team here is expert-level. The service department is excellent-- employees are incredibly attentive and actually take the time to listen to your concerns. Their pricing is very competitive. . They've earned my trust over the years, and I wouldn't go anywhere else. They have a very large store with a selection of traditional bicycles and accessories. I only know about e bikes.But it looks like they have everything from racing bikes to small bikes w/training wheels.

Needed two batteries for our Sun E350 Trikes. They had been out of stock for 6-8 months and hard…read moreto find. I contacted Sun and they said they were getting them in early 2026. I finally found out they were some available in February 2026, but I had to go thru a Sun Retailer. I contacted local Charlotte shops, and none were of much help or didn't respond. So, I started reaching out to out of state shops. Max of Brands Cycel and Fitness was the first to reach out and told me what I needed to do and get me a quote. I got serial numbers of out trikes and paid. The batteries were shipped to Brand and then to me and within 10 days I had new batteries and we could use our trikes. I wanted to give a shout out to Max for his help and walking me thru the process. Thank You!!

Keith immediately responded to my request to fix a flat tire. Quoted me a very reasonable price…read more Since I was unable to transport my bike to his shop, he offered to fix it at my home. At no additional charge! Unusual to find that kind of service these days.

Had a nasty bike accident. A friend told me about KB.........Called. Keith Burke came to ME less…read morethan 90 min later. Couldn't fix it completely. Had to take it. Returned my baby in less than 24 hrs. Good as new. The bill--- shocking. Shockingly LOW. Keith Burke is the friendliest most pleasant guy u could meet. Sincere. Honest.....................Bought my ride at Brand's last year. Going forward, absolutely any work I might need will be done by KB Bicycle. Your move. ---John Carley Bellmore

I am so glad I found Alternative Cycle!!! He put new pipes on my 2008 Kaw Nomad did a GREAT JOB…read more Mitch told me I needed a power commander to stop the popping. He knows what he's talking about. Bike is running like a charm. Mitch is a down to earth and regular guy. I have gone to a different bike shop and had an obnoxiously arrogant owner. I am not going to tell you who but if you went to him you will know who he is.

Mitch is a good guy I go to him every year or so to change my 1987 Yamaha razz tube. He's went the…read moreextra mile and bumped back my rim in place, he didn't even bring it up I just realized. That was really nice. Old schooler not a lot of people know how to install the tubes and tires of my moped, he does.

On time, contact, well priced and expert service. I would highly recommend this vendor!read more

Bought my first bike. Needed a first tune-up from a pro and it couldn't have gone any better…read more Booking online was easy. Got a phone call to confirm and they showed up on time! Always a good sign. Jonathan was happy to answer any question I had while he worked on the bike. Took a bit longer than I'd expected, but what do I know. I'm very happy with the results. My bike is looking good and running great. And best of all, their prices are great. Can't really go wrong with these guys if you can't bring your bike to an LBS.

I have had four bikes worked on here and It has always been a pleasure. I like the personal feel…read moreyou get when you go to South Shore Cycle. The parts you want are ordered promptly and you know exactly when they arrive. Terry can get you ANYTHING you need for your bike, including older makes and models. There are many shops that I have patronized in the past that will forget to call you when parts arrive or your bike is ready because they're too busy -this does not happen at South Shore Cycles. Its a smaller shop, but it has a family feel to it.

every time I've had my bike there everything was done right my bike flies. The tunes were good and…read moreeverything done on time. John Gallagher

They are the Best! I bought a Royal Enfield and I was treated Royally. They are the Pros. Thank you…read moreCory, Bobby, Tony and everyone at Bellmore HD! Thank you!

My bf and i had such a good experience coming into this location to shop, he needed to get a new…read morejacket, new battery, and a new helmet. Successfully got it all and some extra goodies for me ! :) Matty was so helpful, patient, and informative ! Thanks Mirielle for ur help as well! :) The Royals.

Called to get a quote for mounting two tires. Owner was extremely rude and condescending. He tried…read morecharging me $240 to mount the tires -- outlandish price to me -- and he called me cheap. First impressions are everything and definitely do not recommend coming here. One star is just being generous

Went to JJ (Owner), for an evaluation of a Motorcycle prior to purchase which he stated would take…read more20 minutes. He completed the evaluation in less than 2 minutes stating everything was ok (which changed after purchase) without providing any inspection points/report or a Receipt for 80 dollars. I purchased the bike and went to him for inspection, and he was very rude and arrogant and using language that was inappropriate for adults. He actually told me to "Come back in 2 hours, and don't follow him". All I wanted was an inspection for the DMV and he seemed frustrated and angry and lacked proper etiquette & professionalism in dealing with customers at 10A in the morning. I immediately took my bike and went instead to Nations Cycle Center on Franklin St, which was nearby. They accommodated me with respect and professionalism, completed the inspection in less than an hour and were very professional. I wonder why people tolerate such nonsense from an angry old man like JJ who thinks he is doing a favor and trying to help you. I even called JJ on the phone to admonish him and his response was "why even bother calling me and even said he tried to help me" I would never recommend this business, in fact stay away or face regrets. No one deserves to be treated with contempt when you are a paying customer. He could have stated that he is busy and needs 15-20 minutes to finish up a job before he can deal with you. I can only imagine how he would treat you if you had any complaints or grievances post service. I am glad i left his store when i did, looking back at the reviews and some fake/paid 5 star dishonest ratings of this business. He doesn't deserve even a single star. Acts like a mafia boss, I am surprised he is still in business. Avoid at all costs.

Took advantage of the winter service special for a level 2 tune. Tech took the time to inspect…read moreevery component on intake.Recommended a new casette and chain and a rear brake cable. Showed me specifics of why these were needed in a way that gave me a level of trust. I logged over 1000 miles last year so no doubt I wore the crap oit of so,e components. Work was done before I could find time to pick up. Cleaned lubricated and adjusted perfectly. Prive point super reasonable. Tech said this 2012 Looks and performs like new!

First time visiting this store and was greeted when we walked in. The one and only sales rep was w…read moreanother family. While she was wrapping her sales w that family, I did look around and found something. After the family left there was zero acknowledgement. I did wait in case someone would say "any questions" or perhaps "I'll be right w you." That was not even on the script. I wasn't just browsing and was highly interested. Customer service was below average. All it takes is a few minutes in a store to feel welcomed and this one wasn't it for me.