Recently purchased a large format TV from atlas and wanted to say that compared to the experience I…read morehad with other Audio/Video retailers in town, this shop is by far the best! More then the products and staff knowledge, the buying experience is second to none. They took the time to answer questions and never pushed us into making a purchase until we where ready Have purchased for both business and personal.. same great experience. Big thanks to Rick

I love this store! They have an amazing display of 80" 4K TV. I was enjoying it while waiting for…read moremy daughter to arrive to meet me there. Mark is very friendly and very helpful for what I was looking for. For an audiophile this is certainly the store I would recommend to visit.

No problem with Queasle for over 55 years I have been using them as a source of parts. I started…read moreusing them when I lived in Duncan and had got a business license to repair domestic electronic equipment. I was 15 years old. They use to deliver to me out of their Nanaimo store. Nothing bad to say about their service. I miss Fred who used to serve me in the Victoria store. Nice guy. He felt it necessary.

Queale has always been my go-to guys for hard to find and obscure electrical parts/service…read more The guys know their stuff and, for the most part, are happy to share their knowledge with you. Highly recommended.

I bought my first PC from Stacey in the late 1990s. I've been back many times over the years for…read moreodds and ends for other computers, service on some of them, just information etc., etc. I've always found Stacey to be polite and helpful and forthcoming with information. I never observed anyone else being treated with less consideration. I'm not sure where the nasty reviews come from, but the contrast between my experience and the claims made, does make me wonder if it's more about rubbishing a competitor than reporting an actual customer service experience...hmm!

brought my computer in for repair and minimal communiation for a month. I finally got ahold of them…read moreas I need it for work, and they offered me a loaner computer. Weeks, then months passed. they won't answer my calls, messages or email. I never got my computer back! it's been over a year.

Great service from all staff . Brad transferred dat from my 15 year old laptop to a new one and…read morecleaned up old programs. Fast service ,reasonable cost. Will use again

Great work installing a new battery in my cell phone. Price and service very good Will definitely…read morecome back in future

After wasting two WHOLE days trying to hook up my printer to the computer I called DAG. Fantastic!…read moreShawn Ross showed up an hour before he was scheduled to arrive (he phone to make sure that would be OK) and in slightly over an hour he had my computer hooked up to the printer and working great. Shawn was friendly and knowledgeable. Gave me some great tips and while we were waiting for the internet to come on cleaned out a lot of extra stuff I didn't even known I still had on the computer. The bill was far cheaper than I thought it would be and that was a nice surprise. Don't kick the computer to the curb, call Dial A Geek and have one of their great techs fix your problem without worry, fuss or frustration.

terrible business, seemed good at first as the team are polite, but prices change from quotes and…read morethey use second hand equipment for repairs when told new parts would be used, all in all a complete rip off and im surprised they are supported by the BBB, Id look elsewhere if I were you..

Great computer store . we are luck to have a big box computer store in our area . it gives us top…read moreend products at competitive pricing when we need or want . purchased a few components yesterday . 1 item was a black arctic liquid freezer pro 3 420 mm aio, something I couldnt order from anywhere in canada. they where willing to open some fans to see if they had the magnet connectors i needed . they also work hard to insure fair prices and stock on graphics cards. i had tried to buy a 5080 to hold me over while waiting on my 5090 back order when stock on all these cards was none existent at release and was told only 1 card per customer . its a bit disappointing on my end but in the long run I have decided it was the fair and right thing to do to try and get everyone a card

In 2021 when being in hospital was a bad time to have a broken laptop - I cannot use the phone so…read morethey are always a need but so much more then - we got excellent service as far as 3 machines that met my needs from Mannfred. I picked one and when it needed servicing some time later that was speedy too. I replaced it on Friday after making a trip to the store on Tuesday but a tight timeline for the person with me meant I had to ask for specs yet again despite wanting to get it done or linger drooling at all the technology. Still the quotes arrived and I now have a bouncing baby laptop. It is for me an actual need and one I had had bad experiences at Best Buy = so bad even they admit it but while I do not have much money where you spend it is a form of power. The service at Memory Express is great and what they don't have they can usually get. Sales cycles came up last time them not knowing how lucky they were to be spared a long list of things I got for much less than they typically ever cost by understanding this There's really nothing to complain about and when I worked in games and was training people I would say unhappy players review much more than happy ones . I couldn't control that or how that made my teams feel even though I would find the good things they were doing as part of their reviews but I can control it for this. Going somewhere else would be on the silly side as I have high but reasonable expectations and am a control freak when it comes to tech as I do need a working laptop all of the time. To have that respected and understood and with quick service as well is not typical despite the cost of the items I have bought other places. I would add a photo of my beloved most recent laptop but the one it replaced or the dog might get jealous. While other places that sell computers may have more visible product and razzle dazzle ultimately if that's all you want online has that but at some point tech could fail you or need an upgrade and that's when the level of service of Memory Express comes in handy ,. Give them a try, Noticing some people who have never shopped there have all the same reviewed it. Good of them to say as much I guess, Happy repeat customer in a category of retail I have high but reasonable expectations and they have so far exceeded them . Service often seems to be out of fashion but not at Memory Express. ( Yikes I sound like an advertisement )

It's not the biggest location in town and the parking lot is a little tricky, but we still feel…read morethis is the best LD in town. When the heat wave this year hit its peak in Victoria, they were the only place in town that still had fans (and we tried six chains!). When we needed a passport photo for our one-year old recently, two other locations either wouldn't take it or weren't sure about the requirements. However, the photo lab team here (Lance and Carley) was superb. They had a booster seat with safety straps, were very knowledgeable and detailed about how the picture needed to appear (head position, closed mouth, framing and size), were incredibly patient and understanding when our child cried at first and we couldn't get a good image, then they made a brilliant suggestion to give him a snack to help him calm down and close his mouth. So clever!! We really appreciate their care and community focus. We will definitely come here from now on.

Been my pharmacy/electronic/Christmas village store for decades :)…read moreLOVE IT and the people who work there.

Over the last 10 years or so I've bought a variety of old consoles and games from this location…read more He does charge eBay prices, so you will not get any bargains, but the selection of items available is far better than any other retro game store on the Island - and unlike eBay you will not wait weeks for an item to arrive in the mail. I would be happy to recommend this shop to anyone who appreciates classic old videogames.

We were sold a switch lite that was missing screws, scratched screen,dusty ports . Went to return…read moreand we had to pay $20 to return it...how does that even make sense? Horrible service watch what you purchase.