I am disabled as I thoroughly explained to Ethan at Meraki During my "complimentary eval." Due to having just rescued a beautiful new fur baby, she needs "some" basic training but mostly most importantly training to be a service animal for TBI, epilepsy, PTSD. As explained I have significant cognitive issues. I felt rushed to sign the contract as I was assured they did this type of training, while giving a large down payment. Later after looking over the contract thoroughly and having someone look it over for me, the contract was very concerning as there were no guarantees of any type of training and "service training" was no where to be found. I messaged Ethan the day after our "complimentary eval." and signing the contract stating I was concerned with the contract texts continued back and forth for the next few days where as I stated multiple times I wanted to cancel and to refund my down payment as services at not been rendered yet. He refused, stating I signed a contract and can not get out of it. No refunds. Training has already started. Even though no training has started and was not scheduled to start for a week after signing. I would personally think, especially given the circumstances, that the integrity of their business would be more important than this. I am now having to contact the Atty. General's office, the BBB as well as the ADA for assistance. I am on a very limited income and I still need to have my fur baby trained to be my service animal. My belief is that they were hoping this would be too much stress for me, overwhelming me (as I explained happens), therefore, I would simply not move forward as I specifically stated I would. I have however, given them ample time to do the right thing. read more