Oh the promises i got. None of which i got. My salesmen promised no bill. And enough solar to power a pool heater and a electric car if i wanted one. Teshone is either a liar or just doesnt know what he is doing. He did pitch a great line. 30000 dollar later i still had 160 power bill and 90 dollar panel bill. No pool yet nor electric car. He told me i would have enough power to supply 4 houses. When i asked him about the new charge that fpl just added if you didnt use enough power he told me i wouldnt have to pay that because of my surplus. Stay away from these people. read more

Maraki Solar representatives have visited my home in Crestview at least 8 times in the past year, despite my requests that they cease. They ignore my "No Soliciting" sign posted within an inch of my doorbell, and claim that "they are just providing information, and not soliciting". I opened a case with Better Business Bureau 1 month ago (Case #19062862) to complain and request that they stop. Meraki responded that they would "inform their 1099 contractors that this customer's address should not be canvassed." This apparently had no effect, as I was just now visited again (less than 4 weeks after my BBB complaint) by two rude salespeople who resorted to personal insults when told to leave my property. When they refused to leave I approached them, and one of them actually said "you're really going to take on two 20 year olds?" They finally relented but started spewing insults as I followed them off my property. One actually stated that he makes a lot more money than me (based on what?), bragged about how hard they work while I "sit in my house all day" (they visited after 6 PM, after I was home from work), and finally criticized my wearing of Crocs slippers (which I was wearing inside my own house, mind you, before they rang my door bell). read more

1 star because once they are paid you are ignored and left with no login no communication or when you will be connected to electric company totally unacceptable! Before being paid they contact non-stop be prepared to be left out in cold after installation! Panels are very small compared to existing panels from other solar company we shall see comparison and post full data! read more

If I could give negative stars, I would. I love the idea of solar. Meraki is a Predatory, manipulative, lying company that gaslights its dissatisfied customers and consistently fails to provide transparent data. In the 2.5 years I've had my horrible quality panels (turned on after 5 months of waiting for them to get their paperwork sorted because they didn't know what they were doing in this county originally) the kilowatt hours listed as "received" by the power company has ALWAYS been less than the input reported by My Solar Edge. Zero transparency, absolutely NO way for customers to ever cross check the numbers. Meraki claims that my home directly uses some of the energy and they want me to trust them that that explains away the mismatched numbers, but they provide absolutely no way for customers to ever check their math. I will be happy to share entire copy of My Solar Edge history and power company bills (minus my personal information of course) to anyone wanting to look at how this cheating and lying on Meraki's part has played out. I pay $150 a month on the loan for this horrific scam of solar panels, and I STILL pay up to $180 a month on my power bill. They paid to trim major tree branches that they claim were lowering my solar input, but those same large branches were present at time of installation so they simply failed from the beginning to properly prep the roof area and the money they paid for tree service does me no good whatsoever. In the myriad gaslighting, stressful dialogues I've had with Meraki I explained the least they could do, *absolute least* would be to reimburse me the full amount of what I've paid thus far, and if they truly meant to do right by me they'd balance the remainder of the loan. They refused to do even the bare minimum and tried to convince me of how grateful I should be that they reimbursed me a tiny amount that they calculated corresponded to the decreased input I've had to deal with since solar panels were turned on (and remember, they took FIVE MONTHS after installation to turn the panels on!) I also mentioned my Meraki woes to an engineer friend and before I explained anything he went on a rant about how inflated their prices were and how neither he nor his engineer spouse trusted Meraki due to the lack of transparency in pricing when they had both asked for detailed breakdown of costs. In addition, since getting my horrible Meraki panels installed, I have had various Meraki reps come down my block and ask me at least 7 times if I was interested in getting solar panels. They have horrific communication within their company and totally disorganized filing. I and everyone on my block are SO SICK of their pushy, used car salesman shtick. I'm so upset I fell for it when they were new to the area before ppl saw their true colors. Meraki cheated me out of 24k and their product and service is absolute crap. NEVER ever do business with this manipulative, horrific company. They will smile at you and act nice and then hook you into a horrific loan and your power bill WILL NOT go away. read more

Cheap panels and an even cheaper inverter and support is the worst. I hate that I got fooled into using this company $30,000 mistake I'm stuck with read more

Meraki is the best solar company around! They go out of their way to make your home more energy efficient which other companies don't do, and they have the best customer service. Fred Kratt really knows what he's doing, he answerd all my questions and made me feel confident about my decision to go solar ! Not only am I saving money on my power bill every month by not having to pay gulf power, but if I produce more energy than needed gulf power PAYS me ! I dont know why everyone doesn't go solar. Thank you Meraki, you and your team are great ! If I could give you 10 stars I would ! read more