Can I score a zero? Let's see…read more I have a solar water heater on my roof. A month ago, the system froze and the pipes cracked and the whole thing was rendered unusable. Ok... It was kind of my fault, and I'll take a bit of responsibility for the issues - to a certain extent. My problem is... I didn't design this system. The recirculate function, and freeze plug systems weren't my ideas. I'm sure that the draining of the system would have been better attempts at keeping the system from causing issues, but I was led to believe that these systems were sufficient. My system froze and as a result the pipes froze and burst and there was a complete system failure. The good news was that I was under warranty. The bad news was that Compass Solar and the company that was "warrantying" my system had no problem gouging me. The estimated price to replace my system was over 1300 bucks. I decided to go NOT green to replace the system. I'm 60. I'm going to die before I can make the difference. Good luck young people. Greed takes precedence in today's market. You're going to pay for it in the long run. I'l be long dead.

I can not recommend this company at all as they did not install correctly ,Not to be found for 6…read moreyears 2 leak problems one of which I paid for as it was hidden and disclosed. The problem came to light after the service manager of 6 years and the other employee saw it was not installed correctly and had no sealant. Naturally 1 owner agreed they needed to fix the approx 23k damage on our house. I paid them 30k plus for the privilege of this frustration which looks like is going the legal route. Bottom line the first rate service manager has quit as he can not stomach the fraudulent actions of this company . So my system has been down for closing in on 2 months DOING NOTHING. Solar system can be great but no better than com and quality of company behind it.

When you send an email to them, they do not reply. When you call their number, and select the…read moreoption of "other". the phone will disconnect on you. I even tried to call saying I wanted new service to install a battery system, and never got a reply.

Our solar panels stopped working in July 2014. I have called Meraki basically for the last three…read moremonths almost daily with no response. I did some Internet research and found out they were taken over by freedom forever Solar.. they will charge 250 just to have somebody come out and look. While talking to freedom forever they did give me a working email address for Meraki. And I did get a response that basically said tough luck.

Mobile Alabama :We finally got out Solar System up and running, we originally obtain services from…read morea company out of Arizona. They left without finishing and the work they had done much of it had to be redone over. We located (The Integrity Group) out of Gulf Shores Al. They put together a comprehensive plan for us after evaluating our situation. They were very fair in there pricing and extremely professional in getting our system within code and running correctly. I just wish I had located (The Integrity Group) much sooner. The Company Name speaks for itself many Thanks Mr. Michael T.

I GOT MY POWER BILL TODAY- I CANNOT PRAISE 'The Integrity Energy Group' HIGHLY ENOUGH FOR THE…read moreDIFFERENCE THEY HAVE MADE IN MY ABILITY TO PAY FOR MY HOME'S ENERGY CONSUMPTION!!! Mike, THANK YOU FOR YOUR HELP, FOR YOUR PERSISTENCE, FOR YOUR DEDICATION to meeting my solar needs over the last few years!!! This company has exceeded my expectations and taken a PERSONAL interest in my conservation goals. Mike Tabb is the a real deal problem-solver and conscientious responder with a clear idea of the customer's need and situation. Mike came on board when a competing solar company delivered a substandard product. I couldn't be more grateful to have had issues early on as Mike has lived up to the company name: INTEGRITY. I wouldn't work with another energy group and recommend him to anyone and everyone considering going Solar! Mike, you've made a considerable difference in elevating my way of Life. Thank you, sir! All respect to you.

Have been thinking about going solar for a while but never knew much about it or even what…read morequestions to ask, until we met with Tyler Gillespie with Meraki. He went thru the whole process from start to finish and answered every question and even ones I didn't know to ask. Was very patient with me and my husband. Even after the job was completed I had a few questions and Tyler always called me back within a few minutes of my call to answer more questions. He is a go to guy for sure even if you just have a question he is a no pressure type of guy. The process only took one day and the guys did a good job very respectful of our property. My only regret is that we didn't do it years ago. The electric company uses solar so its like deleting the middle man and going right to the source. Many of my neighbors have asked about it since we've installed and a few have gone solar too, so far no issues we've had a few months that we had an electric bill but usually only paying the base rate. Will recommend Meraki and Tyler for anyone thinking of going solar. Jenny W.

From the owner: We’re not the only solar company around but we do bring 100% integrity and we’re local.read more

Asked for a quote on a Friday before a long weekend- had someone out bright and early on a Tuesday…read moremorning!!! All we needed was 3 GFCI's to be placed for us - discovered a serious wiring hazard- 2 hours and some change later they had it fixed for us and no more hazard. Worth the money - and I found them to be reasonably priced especially for as quickly as they were able to find and diagnose and fix the problem. Definitely could have been a lot longer. Alland and Nate were our heroes. Great work guys and thanks for finding and fixing what coulda been a real hot mess if left unchecked!! Great service, efficient - and honest workers. Definitely would recommend - 100%. We plan to use them on our next project!! If you are a landlord and need electrical work done. Look no further- these guys are legit!

This outstanding company has been working closely with us as we work n getting a small size…read morerestaurant ready to open. They are always there every step of the way! Excellent customer service!!! Show up when the say ad do excellent work

Do not get any where near this company. They are not local and their work is hot garbage. Lost my…read morepaperwork for over 2 months with no contact to let me know. I had to peruse multiple times to find out while I was still waiting on my roof. The quality is something a child can do better. Extremely deceitful and dishonest. My neighbor had the nearly same terrible experience with them. Stick to a local Pensacola company.

DO NOT TRUST THIS COMPANY! They do not stand behind their…read morework and hide behind less than ethical warranties that facilitate their lousy work quality. I bought a home in Feb 2022 they put a 20K roof on less than a year ago in 2021. There is something loose and flapping that is along the ridge of the roof. It flaps so loud and hard when the wind blows, it sounds like a motor cycle is in my attic! Called 3 times and was told I would receive a call back from the local office to set an appt to come repair the issue. After 2 weeks of waiting and no call back, I call back AGAIN and ask for a manager. A person named Alfonso then very condescendingly and with an apologetic and smug manner tells me because I was not the original purchaser, if I did not buy the home within 30 days of their replacement there is NO warranty at all! He then tells me I would need to pay them to come make any repairs! 20 thousand dollar project not done right and now they get off scott free because of the policies they have that take advantage of people. Absolutely shameful. I then laughed and in the same tone as he gave me, I said to Alfonso, I would never give my money to the company that didn't do it right the first time, its less than a year old and they refuse to take any accountability and stand behind their work to FIX THEIR LOUSY WORK! This company obviously only cares about making a buck and NOT the community or customers they serve!

Zero stars. Terrible communication, lack of professionalism and respect. Showed up over an hour…read morelate with no communication. Ovepriced and little to no work was actually done for maintenance services. I have no clue what actual "work" this guy did as I was not watching him the entire time but only saw him on the roof for a few minutes and then in his car anytime I looked outside remainder of the time.

From the owner: Let us help restore your power. Solar system evaluations, repair and support are our trade! read more

We hired Steve about a month ago to help get our solar system back online. We were having problems…read morewith the previous company on getting them out here on a timely manner. Steve came in, took over our system and made several upgrades. We went from about 500 inverter notices to about 15 last month. Steve has exceeded our expectation, he is very nolagable on the intire solar system. He is local and able to stop by within hours of being contacted, which is always a plus. I would recommend him to anyone having issues with their solar system or current company. Wayne

Steven is an excellent electrician he properly trouble shot my solar issue, took care of warranty…read moreissues performed maintenance and repaired my system.Solar is now working properly and he is a true professional and a pleasure to communicate with , I would recommend him for any solar problems.Final cost did not exceed initial quote, not over what we discussed. True professional!! Lance I.

Leaving reviews isn't my usual thing, but with so many solar companies around, it's crucial to…read moreassist others. Solar Direct Club made it easy for me to get a new roof and switch to solar, with prices lower than the competition. The approval process was fast, and a site assessment was completed within the week. I received regular updates on the permitting progress, and Jose was always quick to respond whenever I had questions. My main concern was communication, but they exceeded my expectations. I wholeheartedly endorse them!

From the owner: We provide a seamless transition to cheaper and cleaner power for all homeowners.read more