I had an emergency situation on the weekend with my HVAC, and Chris was quick to respond. He did a…read morethorough diagnostic and offered me two plans-one repair and one replacement. Both plans seemed reasonably priced to me. They offered financing, which I didn't need but was nice to know is available. Since the system was far beyond its natural life span, we decided to replace . Chris and his partner gathered the materials and, although he got the system functioning enough to provide heat, they were there in 3 days. It took a whole day, but they worked hard all day and were very thorough. I appreciated how concerned Chris was with keeping the work area tidy, and he did a great job cleaning everything up when he was done. Everything is working tiptop, and I am happy with the warranties they provided. All in all a great job!

This is the only company I prefer to work with - always prompt, on time and super friendly. Over…read morethe last 8 years I have used them numerous times for my vacation rentals and I am always so pleased - fantastic team and company!

One of our air conditioners went out last night. I called early this morning at 7:00 and left a…read moremessage. They called back in 5 min and said they would get to me today. . Dillon came out at 11 and fixed it! Yay! I have a cool house again.

This was the worst experience I've ever had with a contractor, and that's speaking as someone who's…read morerenovated 3 homes and is a contracting officer for a living. Horrifying is the only word that comes to mind. We had Comfort Air Cooling and Heating LLC come back to checkout an HVAC unit they installed a few years ago because the heat stopped working. The owner of the company (Mitchell M.) showed up to our house (the same person who installed the unit a couple year prior)... First words out of his mouth were that he didn't know how to work on furnaces. Yep, that's right, they apparently installed a system in my house that they didn't know how to work on--scary! He then proceeded to ask to borrow my tools and then began hammering on our natural gas valve (like a frustrated child). And when I expressed safety concerns, he argued with me that natural gas was not poisonous to humans. My entire family was witness to this. Long story short, he left in a temper tantrum when we refused to allow him to continue hammering on our natural gas valve (there are mar marks all over the valve and pipes where he did damage). Thankfully, we found a licensed qualified HVAC shop with great reviews to swing by. They literally identified and fixed the issue in less than 45 minutes. The HVAC shop that had to fix our system could not believe what we went through with Comfort Air Cooling and Heating LLC. I'm absolutely astounded these guys are licensed. Unless you want your house burnt down or your family not waking up in the morning due to a gas leak from incompetent professionals, DO NOT HIRE these guys.

Dean at Comfort Air gives the best and most responsive service I have ever received from an HVAC…read morecompany. I woke up one morning this summer with no AC - not good in Florida. I found the paperwork on the system and noted it was installed by Comfort Air and gave them a call as soon as they opened. I told them the AC was out and the thermostat was reading blank. They immediately sent a service tech over, and he had the problem diagnosed, serviced, and had the system up cooling my house again within 30 minutes. Then Dean gave me some training to ensure I did not have the same issue again, plus some tips on how to get the best results from heating and cooling systems here on the Gulf coast. I can not adequately express the gratitude I have for this company and their customer service. Finally , I have to note that the equipment was still under warranty, but the labor warranty had expired. Regardless of this expiration, the service fee and labor costs were all waived. This is beyond fair, and companies like this are another reason I am happy I returned to NW Florida as my permanent residence.

John was very helpful and professional. Put my roommate's mind at ease. He is a gentleman and a…read morescholar! God bless you, John.

Technician was friendly and very tidy! He made sure we could be active in our home while he worked…read moreand even made sure the vents were spotless, this was above and beyond our expectations!! Will most definitely be a returning customer!

I called this company to have the HVAC person look at my air ducts and insulation at my mother's…read morehouse that she has been living in since the mid 60's. Rusty Jones came to the house and did a thorough inspection of the inside unit, the condenser, and ductwork/insulation in the attic. Rusty was very professional and extremely knowledgeable in answering all our questions and giving us suggestions. I was very thankful that he gave us such honest feedback and didn't try to sell my mother a new air duct system or tell us that we needed to replace the insulation. My mother rarely has an HVAC tech, plumber, or electrician leave her home without suggesting that she needs to have something repaired or replaced. Rusty was very friendly and down to earth. He is an expert in HVAC and I have full confidence in that what he shared with me and my mother is accurate. Thank you Rusty/Advantage!

Long review - While everyone we encountered is very nice I have to give one star. Anyone can make…read morea mistake but when you are paying over $20,000 for a service there are certain expectations. First the job was $2500 more than initially quoted. I don't mind paying for a service, I expect to, but I am not an electrical expert so when I ask someone for a quote I think it's reasonable that they, being the experts, can tell me what needs to be done, apparently in the quote process some things were missed, I expressed my displeasure, moving on. Then, after the job was "completed" we had small things not done, again mistakes can be made no big deal, it was over the July 4th weekend, but even then just a response of we got your info we will address it, but we were told that they have other jobs going and basically they will get to it and it was not until we received a text requesting a review and a low review was given that we got a response. Small things finally fixed. HOWEVER, apparently the saga continues in that we were double charged to the tune of $21,200 so yes $42,400 (more than I paid for my 2017 Suburban). Again, mistakes happen but since we've tried to contact Advantage and received no response my hope is they will see this review and call. They are pleasant people and I hate giving a bad review but it seems to be the only way to get their attention.

I have never left a review on anything ever. Drew warrants a review because people need to know…read morewhat an awesome business this is. Drew shows up on time, works with your schedule and puts in hard honest work. We had an issue with our AC and he rapidly diagnosed the issue and didn't leave until cool air was pumping again. Additionally, he is respectful, competent and explains everything going on thoroughly. At no point did he ever try to get us to spend any more money than was absolutely necessary. As long as Comfort Matters is in business I'll never go elsewhere for any heating and cooling issues.

Don't even call anyone else - we called everybody. This company answered back the first day, and we…read morehad our system up and running the next day. Johnny was a very professional young man that got the job done faster than we expected. We had an EcoTech system put in in 2016. In 2021 we started having problems. In 2022 it died. We were told that because Bosch bought EcoTech, it was not ongoing to honor the warranty. The local company that put the system in would not help us out at all. It was CE Chandler to the rescue! I cannot recommend them any higher! I spent many hours on the phone and I wish I would've started with them. From now on, I will.

Owen was incredibly responsive and efficient in servicing and replacing our AC unit. I recommend…read morehim highly.

My A/C was not cooling properly for a few days and I finally called Executive Air Conditioning…read moreknowing it would probably be a few days before they could come out. They were able to send Andrew out the same day! He was punctual and professional. He shared some helpful information with me and was able to fix my clogged line in no time. I've used them in the past and will 100% use them in the future.

Excellent across the board!! Service technician was great! Most importantly they got it working and…read morenow I'm comfortable and happy. Would definitely recommend this Company