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    Integrity A/C and Heating

    5.0 (1 review)
    Closed 8:00 am - 4:30 pm

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    Services - Integrity A/C and Heating

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

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    12 years ago

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    Comfort Air Cooling and Heating

    Comfort Air Cooling and Heating

    (6 reviews)

    This was the worst experience I've ever had with a contractor, and that's speaking as someone who's…read morerenovated 3 homes and is a contracting officer for a living. Horrifying is the only word that comes to mind. We had Comfort Air Cooling and Heating LLC come back to checkout an HVAC unit they installed a few years ago because the heat stopped working. The owner of the company (Mitchell M.) showed up to our house (the same person who installed the unit a couple year prior)... First words out of his mouth were that he didn't know how to work on furnaces. Yep, that's right, they apparently installed a system in my house that they didn't know how to work on--scary! He then proceeded to ask to borrow my tools and then began hammering on our natural gas valve (like a frustrated child). And when I expressed safety concerns, he argued with me that natural gas was not poisonous to humans. My entire family was witness to this. Long story short, he left in a temper tantrum when we refused to allow him to continue hammering on our natural gas valve (there are mar marks all over the valve and pipes where he did damage). Thankfully, we found a licensed qualified HVAC shop with great reviews to swing by. They literally identified and fixed the issue in less than 45 minutes. The HVAC shop that had to fix our system could not believe what we went through with Comfort Air Cooling and Heating LLC. I'm absolutely astounded these guys are licensed. Unless you want your house burnt down or your family not waking up in the morning due to a gas leak from incompetent professionals, DO NOT HIRE these guys.

    Dean at Comfort Air gives the best and most responsive service I have ever received from an HVAC…read morecompany. I woke up one morning this summer with no AC - not good in Florida. I found the paperwork on the system and noted it was installed by Comfort Air and gave them a call as soon as they opened. I told them the AC was out and the thermostat was reading blank. They immediately sent a service tech over, and he had the problem diagnosed, serviced, and had the system up cooling my house again within 30 minutes. Then Dean gave me some training to ensure I did not have the same issue again, plus some tips on how to get the best results from heating and cooling systems here on the Gulf coast. I can not adequately express the gratitude I have for this company and their customer service. Finally , I have to note that the equipment was still under warranty, but the labor warranty had expired. Regardless of this expiration, the service fee and labor costs were all waived. This is beyond fair, and companies like this are another reason I am happy I returned to NW Florida as my permanent residence.

    One Hour Air Conditioning & Heating - BBB rating

    One Hour Air Conditioning & Heating

    (64 reviews)

    Company installed a 10k$ Rheem A/C unit in the home I purchased which has a 10 yr warranty from…read moremanufacturer. Now refuses to honor warranty. According to House Bill 1203, . It requires the manufacturer's warranty for an HVAC system to automatically transfer to the new homeowner when a property is sold. Company goes on to say part is unavailable and a new unit will need to be purchased. Also a lie. I spoke to Rheem and a compatible part is available. Company is corrupt. Sells a product, but does not honor the manufacturer warranty. Do not get scammed.

    Do yourselves a favor. Don't ever use One Hour Air conditioning for your cooling systems. They have…read morenot resolved all the issues with the unit we have that is only 4 years old. I have rescue dogs and I have a seizure disorder meaning it is dangerous for me to overheat. This system is under warranty and has 6 monthly checks to make sure it is running properly. This week the system went down and several times, technicians have been out to look at it throughout the week. It needs a new compressor, they have the wrong one in stock. So they have to order another one. That means a 3 day Veterans day weekend without air-conditioning when the weather is getting hotter. I called them myself and explained that they need to do something and soon. So the ball is in their court.. I waited for a call back from their manager.. the saga continues I called back after not receiving a call back as promised a few hours later and was told that the manager wasn't available or in his office but would likely respond within two days. NOT GOOD ENOUGH! It doesn't matter that the services provided under warranty, service is service.. DO BETTER ONE HOUR. My husband is also a veteran and deserves better too.

    Integrity A/C and Heating - hvac - Updated May 2026

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